Experienced Human Resource professional with a proven ability to navigate through complex issues and advance Company goals and initiatives.

Admission to practice law: 2013
CALI Award (highest grade): The Human Resources Lawyer
Certificates: General Mediation and Divorce Mediation
Dean's List: Fall 2012

Sr. Manager Employee Relations at Amazon

Participated in leading the organizational campaign for the animal keepers and maintenance staff, defended a decertification election, and observed a Unit Clarification Hearing.

Involved in the grievance process and ensured the consistent interpretation and administration of the collective bargaining agreement.

Participated in contract negotiations and created win-win agreements between management and bargaining unit members.

Utilized critical thinking skills when formulating and articulating an argument as it related to contractual violations and in defending members during the grievance process.

Reduced the number of grievances by utilizing problem-solving skills and persuasive communications with management and bargaining unit members to resolve issues.

Attended Teamsters Women’s Conference, which provided educational workshops and union building activities.

Chief Union Steward, International Brotherhood of Teamsters

Built rapport by using effective communication techniques with union officials and a diverse group of five thousand employees consisting of staff, contract professionals, faculty, and senior leadership.

Provided support and assistance to supervisors on navigating day-to-day and complex issues, which included departmental conflicts and hostile work environments.

Conducted training for supervisors on progressive discipline, work rules, performance evaluations and collective bargaining agreements.

Persuaded and influenced all levels of employees and union officials when trying to reach mutually beneficial agreements and positive outcomes for the university.

Conducted final-step grievance meetings and used critical thinking and problem-solving skills to prepare written decisions to articulate the result.

Ensured the consistent enforcement of university policies, several collective bargaining agreements, and provisions of the Ohio Revised Code.

Participated in contract negotiations for multiple collective bargaining agreements and served as the sole administrator of those contracts.

Conducted suspension and termination pre-disciplinary conferences, placed employees on administrative leave, and executed layoffs due to the abolishment of positions.

Worked with the Office of General Counsel to mitigate the risk of external legal claims.

Conducted investigations involving discrimination and/or harassment for high profile cases and in the absence of the Director of Equal Employment and Affirmative Action.

Provided support and remedial measures to employees subjected to sexual misconduct.

Fostered an inclusive and positive employee environment between all levels of the organization, which included developing employee-driven focus groups to brainstorm and problem-solve issues related to their employment.

Collaborated and coached location leadership on workforce planning, which included strategic decisions on upgrading talent, head count numbers, and reorganization.

Revised a ten-year-old, outdated, employee handbook and enforced the consistent administration of discipline and other provisions of the handbook to all employees, which promoted an environment of fairness and understanding of expectations as an employee.

Identified issues that exposed the company to legal risks and partnered with General Counsel, which included conducting Integrity Line investigations at site and business unit levels, assisting with position statements arising from the Ohio Civil Rights Commission and OSHA.

Developed, recommended, and supported employee communication practices and systems to keep employees informed about important company information, primarily focusing on transparency from Human Resources and other leaders at the location.

Reviewed, calibrated, and implemented compensation changes for hourly and salaried staff, including the implementation of a 2017 wage adjustment that affected all hourly employees.

Directed all aspects of recruitment, which included approving offers to candidates and ensuring proper data entry into relevant systems upon hire.

Executed suspensions, terminations, and aided with the elimination of positions process.

Directed all payroll activities, which included revamping the time and attendance program to align with the FLSA.

Counseled and coached all levels of the organization on the administration and interpretation of two Collective Bargaining Agreements which cover 550 United Steel Workers.

Strategized with key stakeholders in creating courses of action that support company goals and initiatives.

Provided key stakeholders with risk/benefit analysis, including monetary implications for proposed courses of actions and provided advice that protected the company’s exposure to risks.

Directed the process for logging, tracking and answering grievances, along with discussing pros and cons with leadership on whether to settle a grievance prior to arbitration based on the merits of the case and the probability of success.

Heard and answered grievances, held disciplinary meetings, created  memorandums of understanding and local agreements.

Counseled and coached front-line supervisors on positive employee interactions, company policies and employment/labor related matters.

Built strong relationships and established trust with company and union leadership to promote and foster quick issue resolution.

Led negotiations on location specific issues such as creating a new attendance policy, contracting out, and bargaining over the effects of the decision to shut down a department.

Critical member of the negotiation team with overall responsibility for the timely implementation of language changes upon ratification and the creation of contract books.

Trained and educated management on the CBA language, answered questions, and provided support in navigating day-to-day and complex issues.

Drove culture change between supervisors, employees, and union representatives by promoting and facilitating meetings and discussions between the groups to achieve win-win solutions in a pro-active manner.

Set the location labor strategy and managed all related processes including negotiations, discipline administration, the grievance procedure, and legal compliance.

Partnered with Environmental Health & Safety professionals to ensure a safe working environment, which included joint initiatives on COVID-19 policies and procedures, the negotiation of glucose testing to advance the safe operation of mobile equipement, and workers compensation case review.

Represented the Niles location on a cross functional team of Human Resource leaders at various Ohio locations to drive synergies and consistency across the business to support the development of front line supervisors, by creating “score cards,” individual development plans and leader standard work.

Managed headcount numbers and staffing plans for all three locations and closely partnered with finance on month-to-month forecasting, projections, and end of month totals.

Oversaw the talent management process for all salaried employees and created and implemented succession planning, which included identifying and mitigating high risk employee exits and rewarding, growing, and engaging emerging talent.

Led the performance management process, which included facilitating and coaching managers on each step of the Company’s performance tool and resulting allocation of non-union hourly and salary merit increases.

Managed all compensation initiatives, which included reviewing comparators in preparation for offers of employment, reviewing and adjusting compensation of existing employees, awarding retention bonuses, and ensuring proper job band placement.

Conducted ethics and compliance investigations and when necessary implemented corrective actions based on the findings.

Operated as a key member of the cross-functional leadership team by offering support and collaboration to team members that advanced Company goals and initiatives.

Provided advice and best practices concerning Labor Relation matters to location business leaders.

Translated business and operations strategy into Employee and Labor relations priorities and actions.

Served as the Company advocate in advanced step grievance resolution and arbitration proceedings for multiple union locations.

Led and advanced corporate objectives related to Positive Employee Relations, which includes facilitating processes to identify, benchmark and implement best employment practices across all locations in the organization.

Supported the organization during union activity and union campaigns while partnering, as necessary, with legal resources, labor resources and location leadership to develop and execute a strategic response to the activity.

Identified and mitigated the risk of receiving Unfair Labor Practice charges.

Partnered with legal resources to respond to Unfair Labor Practice charges filed with the NLRB.

Partnered with location leaders to conduct training, focusing on positive employee relations training in union and non-union sites respectively.

Remained current on new and pending developments in labor law, communicated and recommended company action on new or problematic legislation.

Led the LM-10 reporting process to ensure timely and accurate filing with the US Department of Labor.

Sr. Employee and Labor Relations Manager

Provided day-to-day employment advice on employment issues including, leaves of absence, accommodations, hiring, discipline, terminations, contingent labor, company policies, job classifications, job restructuring, performance, and wage and hour compliance.

Served as labor counsel for all labor related issues within the U.S., which includes strategic counseling on negotiations, business continuity planning, strike intervention, high visibility arbitrations, Unfair Labor Charges, and campaign intervention.

Partnered with HR representatives to provide legal risk analysis and guidance that best supports business objectives regarding employment-based actions.

Ran impact analysis on headcount reductions, oversee severance agreements, create OWBPA disclosures, and support the businesses in employment-based questions stemming from those actions.

Created corporate based policies to support the HR community, which included drug testing, state specific marijuana testing, background checks, medical exams, and hiring individuals with access to export-controlled data.

Responded to and supported litigation counsel with charges filed with the Equal Employment Opportunity Commission (“EEOC”) and other administrative agencies, which included investigating claims and submitting position statements on behalf of the company, partnering on conciliation agreements, and ensuring compliance with those agreements.

Created and conducted training at the corporate and location level, which included investigative training, Americans with Disability compliance training, background checks and drug testing.

Operated as cross-functional legal support on various issues, including OSHA responses, ESG reporting, and ERISA and pension issues.

Communication
Community Outreach
Contract Negotiation
Employee Relations
Labor Relations
Legal Research
Legal Writing
Management
Mediation
Microsoft Office
Non-profits
Nonprofits
Public Speaking
Research
Time Management
Training


Morais Leitão, Galvão Teles, Soares da Silva & Associados | Morais Leitão

Faculdade de Direito da Universidade de Lisboa

Intensive Course on Civil Liability and Personality Rights

Intensive Course on Intellectual Property Law

Master's dissertation: "Da proteção dos sócios não pertencentes à família nas empresas familiares" (17/20)

IE-UM Professional Development · Program for lawyers

Postgraduate Studies · M&A and Corporate Litigation

Family-Owned Business Models and Management of Family-Owned Companies

Principal Associate at Cuatrecasas (Corporate/M&A)

“Do paradigma clássico de Corporate Governance à ingerência por parte dos credores financiadores”

“Execução de instruções (i)lícitas e responsabilidade civil dos administradores da sociedade subordinada”

Direito das Sociedades em Revista (Outubro 2021, Ano 13, Vol. 26) (Co-author)

“Da proteção do sócio ‘outsider’ nas empresas familiares”

Revista de Direito das Sociedades (Ano XIII (2021), 2)

“Acordos parassociais: Mecanismos de alinhamento de interesses entre os sócios e instrumentos de liquidez do investimento”

VII Congresso de Direito das Sociedades em Revista

Commercial Law · Contract Law II

Banking and Finance department.

Corporate, M&A, Real Estate and Litigation departments.

M&A, Finance and Corporate.

Corporate/M&A Department.

Foundations of Private Law and Law of Individuals.
(2021/2022; 2022/2023)

Corporate/M&A Department.

Secondment at Bogotá offices (Corporate/M&A Department).

Corporate/M&A Department.

Corporate Governance
Legal Advice
Mergers & Acquisitions (M&A)
Negotiation
Public Speaking
Teamwork

Volunteer


Elke dag met plezier naar het werk gaan, daar gaat het mij om. Ik doe graag nieuwe kennis en informatie op. Met een gedreven en energieke houding beweeg ik in kleine en grote projecten. Mijn passie is het ‘ontzorgen van de klant’: ik bied een maatwerk aanpak die is toegespitst op de medewerkers en de organisatie. De uitdagende projecten en de wisselende teamsamenstelling maken een voortdurende persoonlijke ontwikkeling mogelijk, en dit heeft mijn constante focus.

Specialties: Real Estate Consultancy, Project Management Real Estate, Sustainability, Housing, Real Estate Services.

The curriculum consists of:
Management
Economics
Private and Public Law
Real Estate Valuation and Calculations

BBA, Bachelor of Business Administration

Essential business and management knowledge in the following fields of expertise; Strategy, Operations and Supply Chain Management, Marketing, Accounting & Finance, Organizational Development & HR and Sustainability & Innovation.

Managing Director and Leading Consulting teams at Drees & Sommer

Procore heeft de locatiestudie evenals het interieurontwerp, het bouwmanagement en verhuismanagement begeleidt van ca. 2000m² kantooroppervlak.

Herhuisvesting Aldipress

Herinrichting van het bedrijfsrestaurant in het internationale hoofdkantoor van Philips te Amsterdam.

Herinrichting bedrijfsrestaurant Philips

Het uitvoeren van een locatiestudie, het begeleiden van de totstandkoming van het interieurontwerp, de aanbesteding, de verbouwing en de verhuizing van Tata Consultancy Services naar de Symphony toren te Amsterdam, Zuid As.

Herhuisvesting Tata Consultancy Services

Herinrichting conform Work Place Innovation concept van de 12e etage in de Breitnertoren in gebruik bij Philips.

Herinrichting 12e etage Philips

Het begeleiden van de herinrichting van de kleine boardroom in gebruik door de Executive Committee, Philips. Procore heeft bijgestaan in de totstandkoming van het ontwerp tot en met realisatie en ingebruikname.

Herinrichting Boardroom Philips

In opdracht van Sanoma Media, kantoorhoudend in Hoofddorp, verzorgen we coordinatievoering over de uitvoering van een drietal lopende projecten. Eind februari 2012 wordt het entreegebied van het kantoorgebouw in Hoofddorp opgeleverd, de toepassing van een audiovisuele wand wordt het nieuwe visitekaartje van Sanoma Media. Besloten is om in 2012 gefaseerd het Value Centre te 'insourcen' met als doel het het versterken van de band met de bladen en Sanoma Media. Het meest omvattende project is Sanoma Connected, gedurende een periode van anderhalf jaar wordt gefaseerd het pand efficiënter ingedeeld door de toepassing van het Nieuwe Werken.

Herinrichting Sanoma Media

Upgrade van de entree bij Sanoma Media met een Mediawall en Mediabox

Upgrade entree Sanoma Media

Herinrichting van het bedrijfsrestaurant in het hoofdkantoor van Sanoma Media te Hoofddorp. Het vernieuwde bedrijfsrestaurant heeft een multifunctioneel karakter. De uitvoering heeft tijdens de bouwvakperiode 2012 plaatgevonden.

Herinrichting restaurant Sanoma Media

Omwille van het stimuleren en faciliteren van innovatie binnen de bank wordt er in multidisciplinair samenwerkings verband een Innovatie Centrum gerealiseerd bij ABN AMRO bank NV. Procore ondersteund ABN AMRO in het planvormingstraject, ontwerpproces en heeft een overall coördinerende rol. Het Innovatie Centrum wordt gerealiseerd in het centrale middelpunt van de bank, het hoofdkantoor aan de Gustav Mahlerlaan te Amsterdam.

Realisatie Innovatie Centrum ABN AMRO bank

Procore ondersteunt bij de uitbreiding (ca. 3500m² NO) van het hoofdkantoor gelegen in het centrum van Amsterdam. Interieurontwerp en bouwmanagement vallen onder de verantwoordelijkheden.

Uitbreiding hoofdkantoor van 'One of the Worlds leading E-commerce Company's'

Following the location analysis, Procore was asked to think about the next steps. In collaboration with ACT, we made a selection of architects. Subsequently, the design, preparation, purchasing and implementation process started.

The implementation process is characterised by a high level of detail, intensive construction management and a high level of commitment from the client. During the whole project minimising the nuisance towards co-tenants has been a focus. For the purpose of maintenance and management, Procore offered assistance in setting up and helping out with a variety of facilities matters.

Relocation ACT Commodities

High-level upgrade of the EMEA Training Center of L'Oreal in Hoofddorp (approx. 1100sqm.). The challenge of translating an Italian design to local building standard and organizing a construction during a builders holiday.

L'Oreal Training Center

Development and implemention of a workplace concept in close collaboration with 12 stakeholders / scientific trade unions. Size: approx. 2500 sqm including a collaboration and knowledge area.

Projectmanagement Domus Medica

Development and implemention of a workplace concept in close collaboration with stakeholders within the Cunningham Lindsey management. The combined relocation of two current Amsterdam locations  to a new office is executed within schedule and budget.

Relocation Cunningham Lindsey Amsterdam

Project manager relocation of the UA office to the iconic Olympic office in Amsterdam.

Under Armour office Amsterdam

Interim position in the Real Estate Team of Booking.com. Responsible for office expansions and refurbishments in Amsterdam area. Booking.com services over 5.000 employees with 12 offices in Amsterdam area.

Booking.com - AMS offices

GREENE, het nieuwe uniforme huisvestingconcept voor bankkantoren van ABN AMRO. Het interieur van het pand is namelijk de blauwdruk voor een groot aantal andere bankkantoren die de komende vier jaar verbouwd worden. Daarbij is het pand zo duurzaam en circulair mogelijk verbouwd. Dat wil zeggen het zoveel mogelijk en zo lang mogelijk hergebruiken van grondstoffen, op een zo hoogwaardig mogelijk niveau.

Programma Management ABN AMRO GREENE

Procore Huisvestings- en Facilitymanagement B.V.

Facility Management
Project Management Huisvesting
Real Estate Consultancy
Real Estate Services
Sustainability


An Introduction to Programming through C++

👩💼 Pragya

I am working at Capgemini as a Network Engineer, where I have been honing my skills in network infrastructure and security.

Network Engineer at @Capgemini

Problem Statement:

"Drowsy driving poses a significant safety risk, leading to accidents, injuries, and fatalities."
"Despite awareness campaigns and regulations, drivers continue to experience fatigue-related incidents on the road."

Project Objective:

"Our goal was to design and develop an 'Anti-Sleep Alarm for Drivers' that actively monitors a driver's state of alertness and intervenes when signs of drowsiness are detected."
"We aimed to create a non-intrusive, user-friendly, and cost-effective system that could be easily integrated into various types of vehicles."

Key Features:

"Our system utilizes advanced sensors, such as eye-tracking technology and steering wheel sensors, to monitor driver behavior."
"It constantly analyzes data to recognize signs of drowsiness, such as frequent blinking, erratic steering, or slowing reaction times."
"When drowsiness is detected, the system activates audible and visual alarms, alerting the driver to the need for immediate attention."
"To avoid false alarms, the system adapts its sensitivity based on driving conditions and individual driver behavior."

Technology Stack:

"We used a combination of hardware and software components, including microcontrollers, sensors, machine learning algorithms"
"The system was designed to be compatible with existing vehicle systems and easy for drivers to understand and use."

Outcomes and Impact:

"During testing, our anti-sleep alarm system demonstrated a significant reduction in driver fatigue and drowsy driving incidents."
"We believe that implementing such a system in vehicles can contribute to road safety by preventing accidents caused by driver drowsiness."
"This project aligns with the company's values and mission of promoting safety and innovation in the automotive industry."

Anti Sleep Alarm For Drivers

Basic DSA
C++
Communication
Computer Networking
Database Management System (DBMS)
Internet of Things (IoT)
Interpersonal Skills
Leadership
MySQL
Object-Oriented Programming (OOP)
Operating Systems
Python (Programming Language)
SQL
Software Development Life Cycle (SDLC)


The Institute of Chartered Accountants of India

MCS (Management & Communication Skills Course)

NCC Grade A Certificate (Indian Airforce)

Hello there! I'm Joel, a finance professional with a diverse background in accounting, finance, and business management. My journey in the financial realm began with rigorous academic pursuits, culminating in achieving milestones like completing the CA Intermediate and earning a degree in B.Com A&F from IGNOU.

During my articleship at Girish Narayan & Co., I gained invaluable insights and practical experience in auditing, taxation, and financial advisory, which laid a solid foundation for my career. Subsequently, as a Finance Executive in a dynamic textile company, I immersed myself in various facets of financial management, including budgeting, financial analysis, and compliance.

My passion for finance lies in its ability to drive strategic decision-making and foster organizational growth. I thrive in environments where I can leverage my analytical skills and financial acumen to solve complex challenges and contribute to business success.

I'm always eager to connect with like-minded professionals, discuss industry trends, and explore new opportunities for collaboration and growth. Let's connect and embark on a journey of mutual learning and achievement!

Bachelor of Commerce - BCom, Majors in Accountancy & Finance

CA Finalist | Audit & Assurance | Taxation | B.Com with Major in Accountancy & Finance (A&F)

 Headed a team of 3 in Statutory Audits of 20+ Corporate Clients in sectors such as Manufacturing, Retail, Service & Technology and for Statutory Audits of Nationalized Banks.
 Independently handled Concurrent Audits of a leading Private Sector Bank.
 Executed all phases of Audit Procedures including Audit Planning, Risk Assessment - Process Walkthroughs to evaluate Internal Control, and performed Substantive procedures.
 Drafted Audit Report along with CARO 2016, in compliance with the Companies Act & SA 700 series.
 Drafted Bank Audit Reports, including LFAR and other Statutory Reports, in compliance with RBI
Regulations.
 Meticulously documented audit procedures and maintained comprehensive Audit Documentation.
 Managed Tax Audits of both Corporate and Non-Corporate Clients including preparation & filing of Tax Audit Reports in form 3CA-3CD & form 3CB-3CD.
 Ensured Compliance with various Acts and Regulations.
 Involved in all three facets of Goods & Services Tax (GST) – Compliance, Advisory & Litigation.
 Individually Prepared and Filed 25+ GST Returns & Forms each month, and processed 10+ applications for GST Registration and Cancellation including E Waybill generation.
 Administered GST Annual Returns and Conducted GST Audits for 15+ clients.
 Independently Prepared and filed Income Tax Returns for 200+ clients with diverse income ranging from Rs 10 Lakhs to Rs 5 Crores.
 Managed various TDS assignments related to Advisory and Compliance, overseeing tax payments and
filing TDS Returns of 5+ clients.
 Prepared, Verified, and Finalized, Books of Accounts and Financial Statements for Corporate Clients, Sole Proprietors, and Partnership Firms Following Indian GAAP.
 Prepared Project Reports for clients, to obtain Working Capital, ranging from Rs 10Lakhs to Rs 3Crore.
 Guided clients about the changes in the business environment and assisted them in smoothly functioning their day-to-day business operations.

 Prepared comprehensive Books of Accounts, ensuring accuracy and compliance with industry standards
and regulations.
 Performed regular Stock Checks and reconciled discrepancies, maintaining inventory accuracy and
Optimizing Stock Management.
 Filed monthly Tax Returns and Processed Payroll efficiently, ensuring timely compliance with tax laws and
accurate salary disbursements.
 Prepared detailed Financial Statements and Aging Reports, providing insightful analysis for management
decision-making.
 Assisted Statutory Auditors during audits and Prepared detailed Project Reports for successful fundraising activities, ensuring financial transparency and securing necessary funds.

 Maintained and updated daily Financial Records and accounts.
 Performed Year-End Closures and ensured accurate and timely Financial Reporting.
 Prepared detailed Financial Statements, including Income & Expenditure Statement.
 Conducted regular Bank Reconciliations to ensure the accuracy of financial transactions.

Accounting
Analytical Skills
Auditing
Business Communications
Communication
Computer Assisted Audit Techniques
Corporate Etiquette
Customer Relationship Management (CRM)
Data Analysis
English
Finance
Food & Beverage
Forensic Accounting
Fraud Detection
Group Discussions
Group Work
IDEA Software
Interpersonal Skills
Leadership
Management
Microsoft Access
Microsoft Excel
Microsoft Office
Microsoft PowerPoint
Microsoft Word
Negotiation Skill
Networking
Presentations
Professional Ethics
Public Speaking
Team Management
Teamwork


Dynamic, entrepreneurial sales professional with 5 years experience in cloud technologies, I have a proven track record of achievement and demonstrated success driving sales growth while providing award-wining sales leadership in a highly competitive environment. Having a portfolio of essential skills and improving sales team performance, I am an excellent team builder/player. Eager in developing innovative and creating new business solutions; managing and securing customer loyalty and I forged solid and trusted relationships with business partners.

Strategic Consulting, including business plan & sales strategy development.

Responsible for contacting existing and prospective customers

Contribute to sales pipeline by actively seeking potential business opportunities through calling to existing account and potential accounts

Re-qualify leads from marketing activities and Social media.

Qualify customers for Adobe’s contractual licensing program and ensure commitment levels are met

Sales Manager at Tvarana Software Solutions (Specialized in Netsuite & Salesforce Consulting) www.tvarana.com

Identifying business opportunities by reaching out to the decision makers using direct contacts, referrals and other tools to ensure maximum territory coverage.

Interface with clients, understanding the business needs and pain areas and mapping them to Netsuite/Salesforce.com range of solutions to suggest the most viable product range and build relationship for securing repeat business.

Develop, design and execute campaigns for Strategic sales opportunities.

System Analysis, Web-diagramming, demonstration of product functionality with the help of Technical Consultants and virtual teams to ensure deal closure.

Projecting company prime services and suggest the best suitable model for the partners.

Business Analysis
Business Development
Business Process
Business Process Improvement
CRM
Cloud Computing
ERP
Management
NetSuite
New Business Development
Pre-sales
Professional Services
SaaS
Sales Operations
Sales Process
Salesforce.com
Software Industry
Solution Selling
Team Building
Team Management


American Council on Exercise (ACE Fitness)

My certified expertise in personal training and behavioral change drives a team's commitment to fostering positive lifestyle transformations for members.

I initiate  member engagement but also solidify retention, mirroring the success I previously facilitated with weight loss challenges. With a dedication to business development and a hands-on approach to leadership, I strive to  set new benchmarks in the fitness industry.

Rivertown School of Beauty Barber Skin Care and Nails

Personal Trainer/ Group Fitness Performer                            Sales Management- Miami University

Lexington-Fayette Urban County Government LFUCG

Certified and experienced in Behavioral Change

Graduated from Lifetime's rigorous Capstone training. Excelled in client acquisition and retention through private, small group and group fitness.

Certified Personal Trainer Small Group Training

I look forward to hosting camps in our brand new West Chester location!

Business Development
Business Events
Coaching
Communication
Cosmetology
Customer Retention
Customer Service
Customer Service Management
Event Planning
Fitness Industry
Fitness Training
History
Leadership
Management
Microsoft Excel
Microsoft Office
Microsoft PowerPoint
Microsoft Word
Personal Training
Project Management
Public Speaking
Sales
Skin Care
Social Media
Teaching


Very passionate about the betterment of humanity.

Credible Messenger Restorative Justice of Oakland for the Youth (RJOY), Community Health Worker, Published Author of “From Crip to Muslim: Never been a Child, Inspirational Speaker on Transformation.

Alameda County, California, United States

After Care for Justice Impacted individuals, such as life skills for reintegration, life skills, Spiritual Guidance, Healing Circles, and one-on-one CBT/DBT

Restorative Justice of Oakland for Youth

Communication
Emotion Regulation
Emotional Clearing
Emotional Design
Emotional Management
English
Healthcare
Human Capital Management
Marketing
Presentations
Training


Ventura County, California, United States

•	PMP certified with strong experience in Change Management, PMO, Business Process Reengineering, Technical Project Management, leading Business Analysis, Reporting, and Application Development teams
•	Strong experience working and managing teams in virtual environment within North America, Europe, Mexico, Latin America, and Asia
•	Building and managing off-shore teams from interviewing to on-boarding

Major: Chemistry
Minor: Maths and Physics

Program and Project Management

ventura county, california, united states

•	Led team of business and operational analysts to support operations including portfolio level financial reporting.
•	Enhanced processes for efficiency and accuracy, automated collection of disparate data into data marts to produce daily, monthly operational and management reports for business operations.
•	Supported Insurance Operations from procuring ‘leads’ data through business usability.

Senior Business & Reporting Analyst Lead

Software ENgineer

•	Responsible for the development of data warehousing products for XP Systems clients using SQL Server and Crystal Reports in UNIX environment.

•	Supported Realtor.com in data generation of ‘Realtor leads’, supporting Home Builder acquisition and transition
•	Responsible for systems operational support with applications and analysis.
•	Led implementation of PeopleSoft Finance, Payroll, and Expense Reimbursement and Analytics tools.

Sr. . Project Lead & Sr. Programmer Analyst

•	Led for Tier 0 and 1 Enterprise level multi-year Global business transformation/change initiatives. Responsible for funding intake process, developing execution plan, metrics, KPI, leading change control board, post implementation support/Hypercare and ensuring meeting success metrics. These are large initiative from $15M to $300M annually with overall program budget of Billion plus.
•	Key initiatives are such as ERPs- SAP, PeopleSoft, Concur, Cognos sun setting legacy systems (Finance, HR and Datawarehouse modules) representing business. Other programs include product pricing, building business rules to evaluate borrower’s profile and ability to offer right products within short time. Secondary Market loan portfolio hedging etc.  These are revenue earning programs.
•	Led Data Analytics program with a scope to map data from disparate systems, cleanse, transform for data analysis, visualization and presentation for internal and external customers such as investors, government agencies, and reporting. Scope included vendor resource management from RFPs to source consultants and manage their budgets.
•	Developed models for off-shore site selection for productivity, business acumen, readiness, business continuity. Co-located in India to hire and on-board team of seventy in two locations, Hyderabad and Mumbai.
•	Managed end to end SIAI (Self-Identified Audit) process-oriented and solution centric projects for operations. This was critical to the lender in procuring missed documents like Deed of Trust and Titles where lender could lose lien on properties If goes in default.

Vice President, Senior Program/ Change Management Lead

• Managing LRS and annual budget for the Commercial Centers of Excellence (CCOE). Assisting business with forecasting, reconciling, budget to spend variance analysis, accruals, expense re-classifications and transfers etc. including identifying risks and communicating.
• Working closely with Global Strategic Sourcing, Finance, HR, brand partners and other strategic business partners to ensure reconciliation and coordination across strategic planning, operational activities and budgets across the CCOE
• Proactively managing highly reactive environment in meeting day to day needs of business and extended cross-functional teams.
• Developing strategy to drive a performance improvement culture within CCOE. Design and developing tactics such as strategic line of sight, key performance indicators, continuous improvement and improved decision making.
• Strategic Planner for Drug Device Engineering team. Built program portfolio framework that includes fiscal year forecasting, variance analysis, dashboard reports, project planning process, risk assessments, KPIs, resource model, and cost management. Worked with team across USTO, AML, ABL and JPAC.
• Additional responsibilities include Strategic Planning Chief of Staff Functions taking direction from Executive Director and SLT to support operations, facilitate SLT meetings, monitor deliverables with Global Manufacturing Sites and Contract Manufacturing teams across AML, ABL and JPAC.
• Supported Amgen’s Big Data Program as senior project manager in managing budget, project plans, supporting roadshows, management presentations and other meeting routines.
• Managed one of the key Amgen’s Amgen's Full Potential (AFP) Transformation programs, Desktop Standardization initiative.
• Supported Amgen’s Data Center Migration program to migrate 1800 plus systems from multiple data centers to new state of the art data center. Role included planning, cost management and resource estimation.

Strategic Planning and Operations Manager

Banking
Business Analysis
Business Process
Business Process Improvement
Change Management
Data Warehousing
ERP
Management
PMO
Portfolio Management
Process Improvement
Program Management
Project Management
Project Portfolio Management
Requirements Analysis
Risk Management
SDLC
Software Development
Software Project Management
Vendor Management


lucrecia Herrero


Professional bike nerd, amateur shredder.

SRAM Field Guide - Southwest Region AZ/NM

Intern with Boulder Public Works Department providing assistance to Flood Recovery and public planning operations.

Provides technical and warranty support on all SRAM products throughout our dealer network.

Building relationships and establishing meaningful connections between SRAM brands, retailers, and customers in New Mexico and Arizona. The Field Guide team supports and promotes SRAM products and dealers while also investing in grassroots community building in our markets.

Customer Service
Event Planning
Inventory Management
Leadership
Management
Microsoft Excel
Microsoft Office
Microsoft PowerPoint
Microsoft Word
PowerPoint
Project Management
Public Speaking
Research
Sales
Social Media
Social Networking
Teamwork
Time Management


SAFe Agilist Certification Certification

Red Hat Certified System Administrator (RHCSA)

A wide aspect of technical skills is my professional goal, both computer and mechanical engineering are close to my heart.
Linux operating system and the surrounding open source based technologies is one of main focuses.

Specialties: IT administration and maintenance
Great experiences in both Linux and Windows Server and virtualization environments (KVM, VMware).
Programming skills in C and Java, even scripting skills in shell script, Ansible, PHP etc.
Good experiences in SQL databases and excellent LDAP directory skills
Experienced in various web and application servers like Apache, Tomcat, Wildfly etc.
Good network skills in firewalls and switches of different manufacturers
Mechanical engineering skills excellent

Like to abstract concrete things to see the big picture before going down to concrete details.
Almost anything I dive into, I dive deep and return with excellence. Challenge me and you wont regret!

Major: Mechatronis
Minor: Program systems

System Owner at Telia Company

Java programming for a CMS type web application

IT administrator in a heterogen Windows and Linux enviroment

Build Manager and Configuration Owner
Java web application build and configuration
Directory service deployment project

Architect and team leader role for internal development and deployment projects

Architecture
Architectures
Databases
ITIL
Java
Linux
MySQL
Open Source
PHP
Programming
SQL
Shell Scripting
Software Development
System Administration
UML
Unix
Web Applications
Windows
Windows Server


Hi, ich bin Jonas. Kameramann, Motiondesigner und Cutter aus Stuttgart. Bisher habe ich hauptsächlich Social Media Content und Markenkampagnen für kleine und große Unternehmen konzeptioniert und erstellt.

Merz Akademie Hochschule für Gestaltung Kunst und Medien Stuttgart staatlich anerkannt

Senior 2D Motiondesigner bei Wongdoody

Geringfügige Beschäftigung als Verkäufer und Kundenberater, sowie Monteur in der Radsportabteilung.

Aushilfstätigkeit in der Produktion nach dem Abitur.

Studentische Aushilfe als Produktionsmitarbeiter zur Überbrückung der Semesterferien.

Produktionsassistent für Filmproduktion als Teil des im Studium integrierten Plichtpraktikums.

Studentische Aushilfskraft als Produktionsmitarbeiter zur Überbrückung der Semesterferien.

Studentische Aushilfskraft in der Qualitätssicherung.

Adobe Creative Suite
Adobe Photoshop
Adobe Premiere Pro
After Effects
Animation
Apple iWork
Content Marketing
DaVinci Resolve
Digital Storytelling
Digitales Marketing
Englisch
Filmschnitt
Gestaltungsprinzipien
Kameramann
Kommunikation
Kreativdesign
Marketing
Motion Graphics
Präsentationen
Social Media Content Creation
Social-Media-Kommunikation
Steuerung von Drohnen
Unternehmenskommunikation
Video Color Grading
Werbung


Laboratory Safety, General Biological Laboratory

Hazardous Biological Materials and Human Samples Laboratory Training

Machine Learning for Design of Experiments

Special Topics in Biological Sciences - Neuroscience and the Gut Microbiome

Biological sciences graduate proficient in biological techniques, with detailed knowledge of laboratory procedure, testing, sample handling, and communicating effective results, as well as knowledge in food science and nutrition. Recognized in leadership, communication skills, and team inspiration. Seeking to gain further experience in the scientific technology field and provide high-level assistance in laboratory research.

Technologist, Technical Service, T&HS, US&CAN Innovation at Ingredion Inc. | Biological Sciences Graduate from Rowan University

Morris County, New Jersey, United States

Phi Kappa Psi

2-term President, Fraternity educator, recruitment chair, corresponding secretary, housing chair

- Elected by 60-man organization to lead for 4 semesters.
- Led and supervised a 9-person executive board and set leadership examples through dedication and team building.
- Served as a spokesman and representative of the organization to University staff, alumnae, and Fraternity officers.
- Scheduled executive board meetings, fraternal, and philanthropic events.
- Kept a strong record with the University and locals by strictly following guidelines and procedures.

- Elected by Rowan University Greek Affairs office, worked alongside a 6-person team in handling university issues.
- Set up fundraising events, and managed the Greek student body at Rowan University.

Research and Development Lab Technician / Laboratory Wing Manager

Technologist, Technical Service, T&HS, US/CAN Innovation

Analytical Skills
ArcGIS Products
Aseptic Technique
Biological Data Analysis
Cell Biology
Cell Culture
Communication
DNA
Data Analysis
Environmental Policy
Environmental Science
Food Science
Genetics
Laboratory Safety
Laboratory Skills
Machine Learning
Microsoft Excel
Microsoft Office
Microsoft Word
Nutrition
Polymerase Chain Reaction (PCR)
Product Lifecycle Management
Public Speaking
Sample Preparation
Strategic Planning
Technical Documentation
Technical Writing


Dusseldorf, North Rhine-Westphalia, Germany

Chief Product Owner App

Düsseldorf, North Rhine-Westphalia, Germany

düsseldorf, north rhine-westphalia, germany

Responsible for the product development of chayns®, one of the biggest app frameworks in the world. More than 150,000 companies, communities and brands created their own native app and responsive website via chayns®

Manager Product Design david® and chayns®

Shaping the international app and website for all ALDI South countries.

Chief Product Owner International App and Website

Agile Methoden
App-Entwicklung
Confluence
Innovationsentwicklung
JIRA
Produktdesign
Produktmanagement
Produktmarketing
Projektmanagement
Projektplanung
Scrum


certificat sur la recherche de subventions

master en comptabilité contrôle et audit

Certificat en gestion financière des projets huma

Gestion financière d'un projet humanitaire

Gestion d''organisme à but non lucratif / public / gestion organisationnelle

Certificat en Gouvernance et Management des Organisations de la Société Civile

Attestation en Hostile Environment Awareness Training (HEAT)

Sécurité et gestion des risques en milieu Hostile

Chargé de subventions et de la conformité  chez Diakonia

Tenir la comptabilité, Assister aux appels d'offres, Faire les déclarations fiscales et sociales, Aller en mission dans le cadre de la gestion des différents projets financés par les Bailleurs

cabinet d'ingéniérie en conseil et développement des entreprises

Normes d’audit généralement reconnues (GAAS)

Organisations non gouvernementales (ONG)


Controller at Oneonta Trading Corporation

Chelan County, Washington, United States

Accounting
Analysis
Auditing
Budgets
Business Planning
Change Management
Customer Service
Financial Analysis
Financial Reporting
Leadership
Lean Manufacturing
Management
Microsoft Excel
Microsoft Office
Negotiation
Project Planning
Strategic Financial Planning
Strategic Planning
Team Building
Training


Level2 Platinummade Full Stack Software Development

Level1 Goldenmade Fundamentals of Programming

Digital and Social Media Marketing Management Certificate Program

Full Stack Engineer

Performance Marketing Specialist


Ethnikon kai Kapodistriakon Panepistimion Athinon

Middle East - Geopolitical and Defence Issues

NATO Maritime Interdiction Operational Training Centre - NMIOTC (Official page)

Maritime Interdiction Operations in support of Counter Piracy

Geopolitical & Defence Issues of Middle East, International Relations and Affairs

MSc in “Geopolitical analysis, geo-strategic synthesis and defense - international security studies”

Submarine Commanding  Officer - HR Director,
MSc in “Geopolitics”, GIS Analyst

Πολεμικό Ναυτικό - Hellenic Navy

Qualitative & Quantitative Research Methodologies


San Francisco, California, United States

Member of the Board of Directors for St Vincent de Paul (SVdP) Society,
Member of the Board of Directors for the Ronn Guidi Foundation for the Performing Arts - Oakland Ballet,
Member of the Pastoral Council at St Mary’s Cathedral Parish,
Vice-President of St Mary’s Cathedral Parish – SVdP Conference

VP & Technology Manager at Wells Fargo Bank and Graduate at Harvard Business School - Executive Management Program

san francisco, california, united states


AWS Cloud Developer

C# Cloud Developer

Java Developer

Aspiring .NET CloudDeveloper

Göteborg, Vastra Gotaland County, Sweden


Instituto Politécnico de Viana do Castelo

Alterações introduzidas na concessão dos edifícios, em Portugal, pela entrada em vigor do SCE
(DL 78/2006) e do novo RCCTE (DL 80/2006); * Requisitos e a metodologia de aplicação detalhada do RCCTE aos edifícios por ele abrangidos; * Caracterização das influências sobre o desempenho térmico e energético dos edifícios face às
Solicitações a que estão sujeitos; * Divulgar informação técnica aos profissionais envolvidos no protejo de novos edifícios e na
Reabilitação de edifícios existentes.

Curso em Certificação Energética dos Edifícios - Módulos I (Regulamento das Características de Compo

Instituto Superior de Politécnico de Viana do Castelo - ESTG

Finanças, banca e seguros;
Formação credenciada pela Comissão do Mercado de Valores Mobiliários - CMVM

Especialização em Avaliação e Análise do Investimento Imobiliário.

Análise do Investimento Imobiliário em propriedades Rústicas
Avaliação de propriedades Rústicas em termos de Partilhas e outros âmbitos

Formação Profissional de Avaliação de Propriedades Rústicas

Distinguir os sistemas de formação, bem como as competências do formador e o
seu papel nos diversos contextos formativos; Preparar, desenvolver e avaliar sessões de formação; Reflectir sobre os sistemas de formação; Auto avaliar o desempenho face ao perfil de competências desejado
Certificação Profissional
Certificado n.º F586336/2012

Formação Pedagógica Inicial de Formadores

Instituto de Inovação e Desenvolvimento Social de Barcelos – KERIGMA

Comercial na Top Informática, Lda.

Fiscalização de Obras
Gestão de Obras (Realização de: - Autos de Medição; - Visitas à Obra; - Autos Finais; - Controlo de Custos)

Avaliações de Imóveis, Análise de investimentos Imobiliários, Projetos de Engenharia,
Fiscalização de Obras Públicas e Particulares.

Avaliações de Imóveis, Análise de investimentos Imobiliários, Projectos de Engenharia,
Fiscalização de Obras Públicas e Particulares.

Avaliação Geral de Imóveis.
Actualização por parte o Autoridade Tributária e Aduaneira, dos valores dos imóveis para calculo do IMI, para todos os Imóveis que foram registados até ao ano de 2003.

Autoridade Tributária e Aduaneira Ministério das Finanças

Angariação de novos Contactos e clientes.
Gestão de carteira de contactos e clientes.


Postgraduate Certificate and Certificate

ERM, Procurement, Advance Taxation and Project Management

Chief Accounts Officer

Preparing Manufacturing Report
Computing VAT Return
Standard Costing and Variences
Paying Creditors
Budgets and cost control,
Performance Management,
Receiving and Dispatching goods,
Monitoring and Controlling the vehicle fleet,
Inventory Management and
Ensuring compliance with heath safety standards.
Filling according to Payment Vouchers
Preparing Manufacturing Report
Administration of staff,
Supervision of Daily Banking,
Creditors Reconciliation statement,
Bank and Cash Book Reconciliation,
Handling Petty Cash and cash purchases,
Payments to Traders and Non Traders Creditors,
Preparation of VAT Returns

Customs Clearing (Imports n Export)
Components and Raw Materials
Stock Movement
Stock Records


General Manager

Analitik Beceriler
Araştırma
Denetleme
Ekip Çalışması
Görevler Arası Ekip Liderliği
Hizmet Kalitesi
Lojistik Yönetimi
Mimarlık
Mühendislik
Müşteri Desteği
Müşteri Memnuniyeti
Proje Koordinasyonu
Proje Yönetimi
Sorun Çözme
Öğretim
İletişim
İnşaat
İnşaat Yönetimi
İş Analizi
İş Geliştirme


I am a Documentary Photographer who is passionate about capturing the essence of culture, social issues, education and everyday life.  With the knowledge that the stories we tell today will become the history our children will read tomorrow,  I explore cultural festivals, traditions, and the unique stories of people and communities through my lens.My works for Kuta Arts Foundation has been published in Arts Nework Africa and Bella Naija. Also, my works for Space in Africa have been highlighted in articles, newsletters, and social media platforms. Additionally, I won the Creative hunt overall best female at Future Rise Africa in 2021 and also had the privilege of having my work exhibited at Kwabafest (Kwara Book and Arts Festival) in 2022 and during the “Super Nature” exhibition at Kuta Arts Foundation in 2024.

I Tell Visual Stories and Help Brands/ Individuals Thrive • Documentary Photographer • Visual Storyteller • Social/ Content Media Strategist •

Communication
Copywriting
Data Entry
Documentary Photography
Email Management
Photography
Photojournalism
Social Media Management
Transcribing
Travel Photography


With over 11 years of professional experience in the tech industry, my journey has been a testament to the power of innovation and strategic leadership, particularly at Ninja Van. My mission has been to spearhead technological advancements and foster a culture of excellence. At Ninja Van, I've embraced the company's commitment to transforming logistics through technology by establishing a new tech lab and nurturing an environment where diverse perspectives thrive.

My recent role as the Head of Tech Lab at Ninja Van has been a pivotal experience. Charged with leading the establishment and growth of the lab, I recruited and empowered a team of 29 engineers, overseeing everything from hiring to legal setup and cultural development. This, coupled with my prior role managing automation projects, has honed my skills in building infrastructures, setting KPIs, and leading product quality initiatives that have tangibly improved our operations and customer satisfaction.

Senior Software Engineer

Ministry of Tourism and Antiquities of Palestinian National Authority, Palestinian Territory

Project Overview
Enhanced Freightos' platform, connecting businesses to over 1,200 logistics providers for seamless rate comparison, online booking, and supply chain management.

Problem
Needed to boost user experience and platform efficiency with new features.

My Contributions
Developed new features using Java and GWT, improving functionality and user experience.

Outcomes
Increased user engagement and platform efficiency through intuitive enhancements.

Streamlining Testing Processes with Automation at Cisco

Role Overview
Systems Test Engineer at Cisco (2015-2018).

Problem
Manual testing was time-consuming and error-prone.

My Contributions
Utilized Python, Automated Testing, DevOps, and SQL to create and implement automated tests.

Outcomes
Achieved 100% automation coverage with only two low-priority bugs reported post-release.

Boosting Software Reliability through Automated Testing at Restaurant365

Role Overview
QA Automation Lead at Foothill.

Problem
Inadequate test coverage led to frequent bugs and performance issues.

My Contributions
Led a team of six, utilizing Cypress, TypeScript, Kotlin, JavaScript, DevOps, and SQL to develop 32K automated test cases.

Outcomes
Significantly reduced software issues, enhancing product reliability.

Enhancing Upwork's Agency Area: Automation Strategy and Coverage Development

Role Overview
Led and mentored a team of automation engineers to improve Upwork's agency area.

Problem
Lack of automation caused inefficiencies and reduced flexibility for freelancers and clients.

My Contributions
Developed and implemented an effective automation strategy, leveraging skills in project management, automation engineering, and team leadership.

Outcomes
Significantly improved efficiency and flexibility, enhancing the user experience for businesses and freelancers.

I worked at Apprintice as an Automation Engineer, where I played a key role in developing the automation framework for Cypress. My responsibilities included:

Creating the automation framework for Cypress
Conducting mobile testing using Appium
Performing API tests using Jest
Executing end-to-end (E2E) tests using Cypress
Conducting component tests using Cypress
Integrating tests into the CI/CD pipeline
Overcoming challenges such as implementing test failed reruns in GitHub Actions (GHA), a feature not directly supported by Cypress
Generating comprehensive code coverage reports across API, E2E, component, and mobile testing
Implementing foundational performance tests
These efforts significantly enhanced testing efficiency and ensured robust quality assurance across various testing domains at Apprintice.

Started leading multiple engineers cross multiple Automation Project's

My Contiribution
Build automation infra and lead the quality of the products and set the KPI's and OKRs for the engineers and setup the QA sprint processes
Set up the hiring process alongside HR.
Managed legal aspects of opening the lab in Palestine (Salaries invoices, equipments).
Oversaw location setup, built team culture, and empowered the new teams. (Office rent, team policies setup)

Senior Automation Engineer at Ninja Van, a logistics company handling over 1.7 million parcels daily

My Contributions
Led a team of 8 to enhance test coverage for multiple products and the mobile platform. Implemented robust automation infrastructure on Salesforce, leveraging Java, Automated Testing, SQL, and DevOps.

Outcomes
Improved reliability and efficiency of logistics operations, leading to enhanced customer satisfaction and increased sales. Streamlined sales and customer service operations on Salesforce.

Senior QA Automation Engineer | QA Engineering Manager

Appium
Gitlab
Google Web Toolkit (GWT)
Java
JavaScript
Jenkins
Jest
Key Performance Indicators
Kotlin
MySQL
Node.js
Objectives and Key Results (OKRs)
PostgreSQL
Python (Programming Language)
React.js
Team Management
Test Automation
TypeScript
backboon
pytest


Computer and Information Sciences, General

Computer and Information Sciences and Support Services

Laguna State Polytechnic University San Pablo City

Account Manager at Haulla

Admin head for the whole regional stores bagging the spotlight award and recognized nationwide as the top store for Quality Performance Report achieving 100% score. Created and managed the store's customer database making sure it is always up to date. This is for system checking of customer records and for future call out leads for potential clients and referrals. Review and qualify leads if they are valid data, scrutinizing all the submitted requirements and verified through call out to check if all matched. Performs data entry via CRM. Communicates with the sales and aftersales team for application endorsements. Extremely detail-orientated possesses strong multi-tasking and prioritization skill sets as we consistently aligned with the timeline for each application.

• Set appointments with salespeople and potential customers.
• Provided potential customers with information about upcoming promotions and events to acquire interest in scheduling appointment.
• Prioritized tasks efficiently to ensure all daily call quotas were met or exceeded without compromising quality of service.
• Answered phone calls and answered questions from potential customers.
• Scheduled follow up calls with potential customers to gain interest in scheduling appointments.
• Received in-bound calls and initiated out-bound daily calls

APPOINTMENT SETTER
• Director of Community Outreach
Responsible for conducting outbound calls to engage with
prospective clients, generate interest in our products or
services, and nurture leads to facilitate their seamless transition
into the acquisition pipeline.
•Touch base with existing clients to maintain relationships and
assess potential upsell opportunities.
•Acted as first point of contact and set appointments for
prospective clients.
•Set up appointments with interested customers according to
schedule availability and open house schedules.
•Generated leads and established relationships with potential
customers through outbound telephone calls via Ring Central and
update trackers religiously.
•Identify and qualify leads to determine their potential as clients
and schedule appointments.

Responsible for conducting outbound calls to engage with prospective clients, generate interest in our products or services, and nurture leads to facilitate their seamless transition into the acquisition pipeline. Touch base with existing clients to maintain relationships and assess potential upsell opportunities. Acted as first point of contact and set appointments for prospective clients. Set up appointments with interested customers according to schedule availability and open house schedules. Generated leads and established relationships with potential customers through outbound telephone calls via Ring Central and update trackers religiously. Identify and qualify leads to determine their potential as clients and schedule appointments.

Delivered scripted sales talks to customers reached via manual and automatic dialing systems using Lofty. Generated leads and established relationships with potential customers through outbound telephone calls. Managed high call volume while maintaining professionalism and accuracy when gathering client information for appointment bookings. Acted as first point of contact and set appointments for prospective clients. Set up appointments with interested customers according to schedule availability.

DIVVY REALTY/RISING STAR ACADEMY/NAILTORIOUS

Generated leads and established relationships with potential customers through outbound calls. Experience in healthcare or insurance verification. Pitched products and services to potential customers, securing new deals and sales opportunities. Collaborated with sales teams to ensure accurate lead tracking and timely follow-ups, enhancing overall customer experience and satisfaction. Consistently delivered qualifying questions and sales talks to customers reached via automatic dialers. Contributed to sales growth by producing over 20 sales per week being one of the Top Performers. Made over 200 outbound calls per day. Entered data into Sunfire and into the company's Webform, ensuring data accuracy. Ensure the handoff to sales agents is smooth and professional.

• Generated leads and established relationships with potential
customers through outbound telephone calls.
•Pitched products and services to potential customers, securing
new deals and sales opportunities.
•Collaborated with sales teams to ensure accurate lead tracking
and timely follow-ups, enhancing overall customer experience
and satisfaction.
•Delivered scripted sales talks to customers reached via manual
and automatic dialing systems.
•Contributed to sales growth by upselling products and services
based on individual customer requirements.
• Made average of 200 outbound and inbound calls per day.
• Entered data into Sunfire and into the company's Webform,
ensuring accuracy and uniformity.

Analyze Information
Bookings
Building Business Relationships
Business Process Improvement
Call Routing
Client Confidentiality
Client Presentation
Community Outreach
Consultative Selling
Customer Relationship Management (CRM)
Customer Service
Customer Service Management
Daily Operations Management
Endorsements
Executive Management
Experienced Sales Professional
High Performance Cultures
Inbound Lead Generation
Insurance Verification
Integrating Acquisitions
Inventory Management
Inventory Planning
Lead Scoring
Learning Agility
New Business Opportunities
Outbound Sales
Patient Experience
Planning & Scheduling
Planning Budgeting & Forecasting
Pre/Post Sales Engineers
Problem Solving
Quality Assurance Analysis
Quality Management
Quality System
Question-Based Selling
Records Management
Referrals
Requirements Verification
Sales
Sales Growth
Sales Management
Sales Operations
Servant Leadership
Strategy Execution
Supply Chain Forecasting
System Monitoring
Team Leadership
Teamwork
Telephony
Time Management
Working Effectively


Jornada “El cambio climático dentro de la evaluación ambiental”

Procesamiento de Imágenes Multiespectrales Sentinel 2 con SNAP

Introducción al Análisis Espacial con herramientas SIG

Introducción a los Sistemas de Información Geográfica utilizando QGIS

II Congreso de Ambiente y Desarrollo Sustentable

Lectura de la Carta Topográfica y Navegación Terrestre

Décimo Primer Congreso de la Ciencia Cartográfica y Segundo Congreso Virtual Internacional

Elaboración de textos académicos y comunicación en ciencia

Profesional con formación en protección y saneamiento ambiental, experiencia en investigación, manejo de herramientas SIG y procesamiento de imágenes, con interés en desarrollarme en consultoría ambiental y gestión de proyectos de sostenibilidad.

Universidad Nacional de la Patagonia San Juan Bosco UNPSJB

Técnica Universitaria en Protección Ambiental / Estudiante avanzada de Lic en Protección y Saneamiento Ambiental

Trabajé en la caracterización del repoblamiento vegetal espontáneo en locaciones petroleras con el uso de VANTs (Vehículos Aéreos No Tripulados), en el marco del Proyecto de Investigación "Estudio de la restauración ecológica en Patagonia Árida"

Profesora de Física 5to Año. Escuela Provincial N° 796 y otros colegios secundarios

Redacción de contenido SEO. Ficha técnica de productos en venta para clientes.

Auxiliar de segunda simple en la cátedra Ecología General

Profesora de Física en Instituto Superior de Educación Tecnológica N° 812 (CERET). Nivel terciario

Optimización para motores de búsqueda (SEO)


F&B support supervisor at Mementos by I T C Hotels jaipur (pre opening)


Electrical Engineer at Macpower CNC Machines Limited


Food & Beverage Manager bei Holiday Inn Düsseldorf Neuss


Auctioneering, Valuation & Estate Agency

Graduate Surveyor - Capital Markets & Investments at Cushman & Wakefield.

Business Planning
Communication
Leadership
Strategy
Teamwork


I'm a passionate and results-driven Systems Engineer with over a decade of experience in Linux and Microsoft environments, embedded systems, IT security and infrastructure automation.

I have experience in managing/maintaining large-scale system deployments, troubleshooting complex environments and delivering robust technical solutions across Windows, Linux, Android, and iOS platforms.

I'm highly collaborative, with a proven track record in working cross-functionally with specialist engineering and project management teams.

I enjoy learning new things and I'm a strong advocate for open source technologies with a love for reverse engineering, fixing problematic technological issues & system hardening.

Security Operator - Background in IT Systems

West Northamptonshire, England, United Kingdom

Kiosk Android Enterprise Lenovo Tablet with a full custom Microsoft Launcher (JSON) homescreen with multiple deployed applications.📱

Compliance (NCSC) 🔒 and application policy configurations deployed via MS Intune with application policies enforced via Chrome browser. 🌐

 Managed web URLs to internal on-site systems for eObservations.🌐

 Managed Google webapps via Google Play to homescreen icons.📱

Custom WiFi connectivity to internal systems with limited connectivity and tight restrictions {XML} with restrictive SSiD. 📶

Custom Ul with custom icons basically, with custom Android notifications and Android permissions configuration policy on top. Lenovo OEM configuration deployment with ADB for debugging purposes. 🖥

eObs Android Enterprise Tablets

I really enjoyed building this project. I was tasked with building a phone that could be used with a VR headset that was usable and safe for use in clinical environments. The video in the link is the end result.

It's really nice to have the opportunity to enhance people's experiences in life.

Clinical Virtual World for St Andrews Healthcare

How to upgrade firmware on Bitron BV2010/10 dongle via OpenHAB.

GitHub: Bitron BV2010/10 flashing through OpenHAB

A brief explanation of how to wire a machine to the internet via a wireless machine.

GitHub: Wireless to wired tethering (Linux)

Led migration of MDM cloud infrastructure, porting configurations, re-enrolling devices, and customising device/app settings via XML and JSON along with guides for others to walk through for the new enrolment process. 📱📲

VMware AirWatch → Intune Migration

Deployed and managed over 150 kiosk iPads to enable patient contact to friends and families via the Skype application. 📱📞

Skype Kiosk iPads

Bad day broken release upgrade

Bad Day!! Release Upgrade Failure.
Lots of broken dependencies, packages and a broken install.. Could have reinstalled but wanted to fix it.

Check syslog:

tail -f /var/log/syslog | grep -v -E "error|warning"

cat /var/log/syslog | grep -v -E "error|warning"

Errors in syslog, Similar to: User not found (???) for DB. :\ Not good. Probably fudged permissions.. :|

Corrupted shadow or passwd file, turns out was nsswitch.conf.

Related to: dbus errors = can't connect to dbus etc.. services not starting due to dbus error.

systemctl status all

checked why service isn't starting..

How to Fix.. check file structure + permissions on:

/etc/shadow

/etc/passwd

/etc/nsswitch.conf

-----------------------------------

chmod 0644 /etc/passwd

chmod 0640 /etc/shadow

chmod 0644 /etc/nsswitch.conf

------------------------------------

Useful packages for failed install:

python-minimal

python3-minimal

python3-pip

python-pip

python

python3

SELinux being naughty.

sestatus

ls -alZ [Extended permissions]

Check config file in /etc/selinux/config

APT Commands as root:

apt errors

apt install -f [Search for broken packages and attempt a fix.]

apt update --fix-missing -f [Force apt to search for broken packages and update the database]

apt-get autoclean -y [Clean APT DB - without confirm ]

apt-get update [Update available packages.]

apt-get upgrade -y [Upgrade Available packages without confirmation.]

apt-get --reinstall install [*PKG*NAME*] [Reinstall package(s)]

apt-get remove [*PKG*NAMrE*] [Remove package from system.]

apt-get --purge [*PKG*NAME*] [Clean config files and remove package.]

DPKG Commands:

dpkg --configure -a [Configure all outstanding packages.]

dpkg --configure [*PKG*NAME*] [Configure package(s)]

dpkg --reconfigure [*PKG*NAME*] [Reconfigure a particular package.]

dpkg --remove [*PKG*NAME*] [Remove package.] -force

dpkg --purge [*PKG*NAME*] [Purge package. ] -force

dpkg --remove -force --force-remove-reinstreq [*PKG*NAME*]

Supported enterprise systems and virtual environments with hands-on deployment of VMWare tools.

Assisted with scripting, application rollouts, and remote device management.

 Supported team in project work and resolving high-priority technical issues.

Collaborated with a team of 8 engineers and broader IT departments to support infrastructure across mobile, desktop, and server environments via Service now and other ticket based systems.

 Managed and deployed various Linux systems on Ubuntu and centOS via VMware vSphere and Azure Cloud/Hybrid instances including Ubuntu, CentOS, Squid Proxy and filter, Ascom alarm systems integrations, unbound DNS, ISC DHCP server. Ensured systems were kept up to date using unattended upgrades.

 Researched and experimented with Ansible in my home lab.

Managed Microsoft Intune and VMware AirWatch MDM platforms, deploying secure iOS and Android solutions. Oversaw CommVault backup systems, ensuring data compliance through Dell ISILON storage solutions.

Led technical project deployments of clinical-grade mobile devices, TV systems, and alarm systems. Supported Windows/Linux system administration, troubleshooting, and firmware debugging and CCM collections.

Implemented hardening and compliance strategies across multi-platform environments.

Provided mentoring and training to users, project managers, and team members.

Microsoft Endpoint Configuration Manager


Gerente de Calidad en Coca-Cola FEMSA

Análisis de requisitos
Aseguramiento
Auditoría
Buenas prácticas de fabricación
Calidad de los alimentos
Competencias transversales
Comunicación escrita
Desarrollo del personal
Embalaje
Gestión del tiempo
Industrial Norms
Mejora continua
Negociación
Normas ISO
Pensamiento crítico
Proceso de fabricación de alimentos
Procesos de calidad
Pruebas de aseguramiento de la calidad
Saneamiento
Sensibilización cultural


Monitoria - VI Encontro de História da Educação do Centro-Oeste

Certificado de Atividade - VIII Semana da EaD - II Seminário Interinstitucional de Mestrado e Doutorado - VI SINOV

Coordenadores de Sala de Apresentação de Trabalhos - VI Encontro de História da Educação do Centro-Oeste

CERTIFICADO XXI Líder de equipe - Caça Asteroides -Brasil -2024

Certificado de Participação - Seminário Final do Programa de Pesquisa "A educação nos projetos de Brasil: espaço público, modernização e pensamento histórico e social brasileiro nos séculos XIX e XX" - Mesa de Encerramento

Certificado de Participação - 1º Seminário Internacional de Astronomia e Astronáutica MCTI

Ouvinte - Mesa-redonda "Ensino de História da Educação: Fronteiras e Enfrentamentos"

Certificado de Participação - VI Encontro de História da Educação do Centro-Oeste

Sou Pedagoga. Sou Mestre em Educação. Priorizo a Ética, honestidade, espírito criativo e cooperativo. Tenho habilidades de comunicação escrita e produção gráfica. Lógica e pensamento rápido. Atualmente sou Doutoranda em Educação pela Universidade Federal de Pernambuco. Linha de Pesquisa: Historia e Historiografia da Educação

Doutora em Educação pela UFU

Região Metropolitana do Recife, Pernambuco, Brazil

UFU - Universidade Federal de Uberlândia

Administração educacional
Competências interpessoais
Coordenação
Docência
Educação infantil
Educação à distância
Ensino superior
Microsoft Office
Microsoft Word
Pedagogia
Pesquisa
Pesquisa histórica
Planejamento de eventos
Planejamento de projetos
Planejamento estratégico
Português
Trabalho em equipe
Treinamento


21 J., Founder LSGestaltung | Premium-Marketing
für ambitionierte Marken in Baden-Württemberg |
Brand. Web. Social.

Premium-Marketing aus Baden-Baden für Unternehmer im DACH-Raum.

Wir verbinden Brand, Web, Content und Social zu einem System, das verkauft — nicht zu  Einzelaktionen, die nur hübsch aussehen. Daraus entstehen klare Markenauftritte, qualifizierte Anfragen und nachhaltige Ergebnisse.

Individuell. Strategisch. Mit Anspruch.

vth Verlag für Technik und Handwerk neue Medien

Digitale Fotografie
Facebook
Facebook Ads
Facebook-Marketing
Facebook-Werbeanzeigenmanager
Fotografie
Gewerbliche Fotografie
Instagram-Marketing
Lifestyle-Fotografie
Marketing
Meta ads
Redaktionelle Fotografie
Suchmaschinenoptimierung (SEO)
UX-Design
Video
Videografie
Videoproduktion
Videoschnitt
Werbeanzeigen
Werbung auf Instagram


SCM Consultant bei HOFER Österreich

Bezirk Linz-Land, Upper Austria, Austria

Claims Management
Englisch
Microsoft Office
Organisation und Innovation
SAP S/4HANA
SAP TM
Spanisch
Supply-Chain-Management
Transportmanagement


Electrical, Electronics and Communications Engineering

Male

Global Transformers Manufacturing Company


It's been great so far adding more knowledge. All I know is that I know nothing. So, more skills and experience will be added via Education, Mentee-Mentor etc. Self development can never be jettison

Teacher at Lagos

Educationist

Chartered institute of loan and risk management


Body Language Essentials for the Working Professional

Maritime Alps, Provence-Alpes-Côte d'Azur, France

Diplôme universitaire de technologie (DUT)

Bachelor of Business Administration - BBA

Master programme grande école, Finance, Audit & Contrôle

Finance - IPAG business school -

À la recherche d’un stage en finance

Nice, Provence-Alpes-Côte d'Azur, France

Marseille, Provence-Alpes-Côte d'Azur, France

Transaction de services - Analyste financier

Account Management
Accounting
Audit
Auditing
Communication professionnelle
Cost Accounting
Detaxe
Expense Reports
Finance
Financial Accounting
Financial Analysis
Financial Audits
Flux de trésorerie
Gestion d’actifs
Internal Audits
International Tax
Langage corporel
Planning Budgeting & Forecasting
Project Accounting
Tax
Tax Accounting
Value-Added Tax (VAT)


Highly educated professional with 23 years of Engineering and Supply Chain Management experience in world class electronics manufacturing including Hana Microelectronics, Innovex Limited, Endwave Corporation(GigOptix) and AMAG Technology Limited (An Allied Universal Company).

Having served in roles  including process engineering, quality assurance and supply chain management (Managing contract manufacturers, Demand and  Supply Planning , Procurement, New Product Introduction, Sourcing and Logistics).

Research and Development Center of industrial production production Technology RDiPT

Certified in Production and Inventory Management

American Production and Inventory Control Society APICS

Purchasing and Supply Chain Management Association of Thailand

Basics of Supply Chain management (BSCM)

Languages Institute Chiang Mai University

Certificate, Effective Writing for Engineering Personnel

Interfaced with Hana Bangkok and Hana Lamphun for new
projects. Prepare bills of materials and process flow charts for new projects. Coordinated sample builds and qualification orders. Designed and fabricated tooling. Troubleshoot problems concerning tooling and process for new projects. Provided an engineering report directly to the customer after completing the first qualification lot.

Served as customer liaison for all quality concerns and
requests for technical information. Personally reviewed quality data and sent weekly reports to customers. Coordinated with customers for factory process changes, quality improvements and deviation authorizations. Defined first article requirements and critical qualities for new products. Performed defective parts per million (DPPM) and lot acceptance rate (LAR) improvement activities for customers. Controlled cost of quality by identifying areas where reduction was possible. Ensured the product meets customer quality expectations.

Personally drove the incorporation of engineering change
notices to improve first pass yield, cost or performance
parameters, minimizing incorporation time and material scrap costs while maximizing accuracy. Leveraged six sigma and lean manufacturing principles to drive to root cause and corrective action implementation, including design of experiments and Cpk analysis. Used these tools to analyze failures and improve production first pass yield. Worked closely with USA based engineering team as well as contract manufacturer engineering to resolve build and test issues. Reduced cycle times through value stream mapping and improved workflow.

Interface with contract manufacturer Hana Microelectronics to schedule loading and ensure that operations meet customer demand for over 30 complex subsystems simultaneously.  Prepare purchasing requisitions and expedite purchase order placement to obtain materials, tools and equipment. Coordinate completion of new product introduction including materials management, assembly, test and qualification through shipment per schedule. Directly managed wafer chip pick and assembly team. Responsible for materials management and inventory control through the SAP system. Leverage strong communication skills to interface between USA based R&D team and Thailand based manufacturing.

Represent the UK company , based in Thailand  to oversee and resolve the issues with suppliers and contract manufacturers :  Electronics Manufacturing Services ( EMS), Printed Circuit Board Assembly (PCBA), Box build, Printed Circuit Board (PCB) , Mechanics part, Vending machine, Electrical enclosure box, Keypad , Plastics molding, Die casting  in Thailand , China, Vietnam, India  and Mexico.  Lead local team in managing all supply chain related activities to include procurement , production planning, demand forecasting , quality control and logistics.

Senior Customer Service Representative (APAC)

Analytical Skills
Analytics
Benchmarking
Change Management
Contract Manufacturing
Contract Negotiation
Cost-Benefit Analysis
Demand Planning
Electronic Components
Electronics Manufacturing
Final Assembly
Inventory Control
Leadership
Logistics Management
Manufacturing Engineering
Manufacturing Processes
Material Requirements Planning (MRP)
Mechanical Drawings
Negotiation
Operations Management
Partner Relationship Management
Pcba
Pre-production
Problem Solving
Product Transfer
Production Processes
Program Management
Project Coordination
Project Management
Purchase Management
Purchase Orders
Purchase Requisitions
Purchasing
Purchasing Negotiation
RFQ Development
Request for Quotation (RFQ)
Requisitions
Security product
Semiconductor Industry
Sourcing
Strategic Sourcing
Strategic Thinking
Supplier Evaluation
Supplier Management
Supplier Performance
Supplier Quality
Supplier Relationship Management
Supplier Sourcing
Supply Chain Operations
Supply Chain Security
Supply Management
Surface Finish
Vendor Contracts
Vendor Management
Vendor Negotiation
vendor contract management


University of California, Irvine Division of Continuing Education I Coursera

An Introduction To Programming The Internet Of Things

SLIIT - BSc(Hons) in computer science

As part of a team of 6, successfully reached the top 5 in the inter-university project competition organized by the University of Kelaniya for the project 'HandyMatch'

Finalist (Top 05) - SDG Youth Challenge 2024

Top 15

7th place - SLIIT Xtreme 3.0(2024)

This project introduces an innovative public transport management system designed for buses

Core Features
Realtime GPS Tracking
Smart Ticketing System
Seat Reservation
Cashless Payments
Optimized Schedules
Crash Detection System
Anti-Speeding System

Team Master Minds - Helindu Senadheera , Chamika Lakshan ,Chanu Mendis ,Sithija Oshan

Project Supervisor -Ms. Shashika Lokuliyana
Co-supervisor -Mr. Ashvinda Iddamalgoda

Project BusWise - Transport management system

Developed a web application for an SME, enabling end-to-end online ordering, inventory management, and delivery tracking. The platform offers distinct experiences for both customers and administrators, supported by secure authentication and automated services.

Key Features:
• Customer Portal: Product catalog with images, real-time ordering, order history, and email updates.
• Authentication: JWT-based secure login/signup system.
• Email Integration: Automated emails for order confirmations, updates, and password resets.
• Admin Dashboard: Manage products, orders, users, and deliveries with real-time data.
• Responsive Design: Optimized React frontend for all screen sizes.

Tech Stack:
• Frontend: React.js
• Backend: Spring Boot, RESTful APIs
• Database: MySQL
• Authentication: JWT (JSON Web Token)
• Email Service: Spring Email/JavaMail
• ORM: JPA & Hibernate

The Glaze - E-Commerce Full Stack Web App

Agile Project Management
Internet of Things (IoT)
Next.js
Project Management
React.js
Spring AOP
Spring Boot
Spring Framework
Spring MVC
Spring Security
T3
Tailwind CSS
Thymeleaf
TypeScript
WordPress


Fresh engineer graduate with a Bachelor's degree focused in Mechanical Engineering from University of Hartford.Did various robotic related projects during my college career. Highly motivated and eager to learn new things everyday and thrive in a team working environment. Skilled in SolidWorks, AutoCAD, Analytical Skills, C++, and Arduino.

JMUN Organizer - (2014)
FLL Robotics Team - (2010-2013)
Volleyball Team - (2013-2015)
Dabkeh Dance crew - (2014-2015)
Spelling Bee Organizer - (2013)
First Place in Quest Biotechnology festival- Lucknow,India (2013)
Culture Exchange Program - Munich, Germany (2011)

Controls Engineer - Stanford University/LBRE
Always looking for the next opportunity

Santa Clara County, California, United States

❖	Revitalized the inactive Chapter.
❖	Did Community Service and raised money for leukemia and lymphoma society.
❖	Started and managed two new annual events for charity on school campus.

Phi Kappa Sigma International Fraternity

❖	Designed and programmed a functional robotic car that can go successfully through unknown maze.
❖	 Developed a learning algorithm that the robot used to navigate within the maze.
❖	Worked efficiently within a team of four members.

Maze Navigator robot

It is a project supported by the 707 green club in University of Hartford:
❖	Built and developed an electric truck from scratch, that works using 24 12V car batteries.
❖	Worked and tested Transmission, Suspension and dashboard.
❖	Worked with a team of six members on installing and fully testing all mechanical components of the truck.

Green Truck

❖	Utilized LabVIEW, Visual Studio (C++) and Arduino to develop object detection and guidance software.
❖	3D printed and constructed all mechanical parts and circuitry.
❖	Received training in various research methodologies, coding and technical writing.
❖	Worked in a team of two people.

Visually Impaired Guiding Robo-Dog

Lab instructor for engineering physics courses:
❖	Worked closely with the faculty of the physics department to teach calculus based physics.
❖	Lectured students in theory, technical writing, statistical and experimental procedures.
❖	Developed and practiced great teaching and work ethic.

Teacher Assistant Physics II LAB Instructor

ANSYS
Analytical Skills
Arduino
AutoCAD
C++
COMSOL
Creative Problem Solving
Data Analysis
DeltaV
Electro-mechanical Troubleshooting
HVAC Controls
HVAC Design
HVAC Engineering
Mechanical Troubleshooting
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Network Troubleshooting
Project Commissioning
Project Engineering
Project Management
Remote Troubleshooting
SolidWorks
Team Leadership
Teamwork
Tridium Niagara
Troubleshooting
Visual Studio


Operation executive  at FAE BEAUTY

Manage inventory and arrange the warehouse properly


Müşteri danışmnı

Müşteri Hizmetleri
Müşteri Memnuniyeti
İcra


CAD-Administratorin bei Raible und Partner

Landkreis Tuttlingen, Baden-Württemberg, Germany

Ingenieurbüro Liebert Versorgungstechnik KG

Bad Dürrheim, Baden-Württemberg, Germany


Government College University GCU Lahore

Lead Generation Specialist

Adobe Photoshop
Adobe Premiere Pro
Data Entry
Design
Digital Marketing
Inbound Lead Generation
Lead Generation
Lead Qualification
Microsoft Excel
Problem Solving
Research Skills
Sales
Video Editing


Wilmington, North Carolina, United States

University of North Carolina at Wilmington

Regional Manager at Bell Partners Inc.

wilmington, north carolina, united states

New Hanover County, North Carolina, United States

	Ability to complete reporting accurately and on time in an environment that re

	Capable of preparing and maintaining accurate property management reports, fil

	Experienced in providing training to new and seasoned team members on the Prop

	Experienced in reporting to multiple supervisors in a timely and effective man

	Extensive experience in sales, marketing, customer service,  and event plannin

	Extensive experience with Microsoft Office

	More than eight years of experience performing effective management and admini

	Working knowledge of a Property and Resident Management Database System


Scrum Master | True Leader | Fostering atmospheres for effective collaboration |  Coaching individuals in independence and cross-functionality.

Prince George's County, Maryland, United States

Agile Application Development
Agile Leadership
Agile Methodologies
Agile Project Management
Problem Solving
Project Management
Scaled Agile Framework
Scrum
Team Leadership
Teamwork


Entreprise associative de soins et de services à domicile de 1 100 salariés, Eliad intervient sur près de 900 communes dans le Doubs et en Haute-Saône.

Direction des Ressources Humaines chez eliad


San Mateo County, California, United States

Senior thermal design engineer with over 15 years of engineering experience bringing projects from concepts to production. Successfully designed cost efficient high-volume electronics cooling solutions. Experienced in collaborating with professionals from many fields of expertise and working in international projects.

Interest in working in many areas involving thermal/mechanical engineering; electronics cooling solutions, CFD modeling, acoustic design, consulting.

Specialties: CFD modeling (Flotherm, Icepak, Fluent), 3D modeling (SolidWorks, Creo)

Member of Student Board of the University, vice member of the University Board

CTO Office, Staff Thermal Architect,
Distinguished Member of Technical Staff

San Francisco Bay, California, United States

Thermal, mechanical and electromechanical design in several high-volume Cellular Base Station projects taking projects from early concept phase to production.

Highlights:
- Thermal design of forced and natural convection cooled Base Stations (expertise in electronics cooling solutions, methods and technologies)
- Thermal design and CFD modeling in component, PCB, unit/rack and cabinet level
- Thermal design including parts such as fans, heat exchangers, heat pipes, pumps, pipes and valves
- Mechanical and electromechanical design of cooling systems (for example fan assemblies, fan controls, heat sinks)
- Research in thermal design on heat spreading, heat sinks, component CFD modeling, high altitude effect on forced convection cooling, heat pipes, thermal vias in a PCB
- Thermal testing direction, test implementation and test analysis

Thermal design of high-power Routers and Switches. Thermal design of chassis systems, modules and PCBs including components such as ASICs and optics. Cooling design and optimization using CFD simulations (Icepak, Flotherm). Thermal design validation through thermal testing (DVT chamber, thermocoupling), and airflow testing (wind tunnels). Test analysis and reporting.

Creating thermal design solutions for next generation high power IP products including core routers. Thermal analysis of early design concepts through analytical calculations and CFD analysis. Specifying prototypes and managing supplier interface. Liquid and two-phase cooling solution development and testing.

CFD
Computational Fluid Dynamics (CFD)
Design for Manufacturing
Electrical Engineering
Electronics
Engineering
Flotherm
Fluent
Icepak
Modeling
PCB design
Power Plants
R&D
SolidWorks
Solidworks
Testing
Thermal
Thermal System Design
Thermal Testing


Auxiliar Administrativo / Atención a cuentas dedicadas

Feria Internacional del Diseño contemporáneo

Wanted Design NYC 2016

-Asistente de Dirección General; crear agendas, contactar clientes y proveedores
-Crear propuestas de decoración de interiores mediante mi conocimiento en textiles
por relación costo/importancia de tiempo de entrega/ proveedor-calidad
-Gestionar logística  .Ventas y apoyo en gestión aduanal  .Desarrollo de agenda y coordinación de  embarques
-Asistencia  y promoción de marca en ferias internacionales (FR. IT. DE. USA.)

Me alegra dar atención a cuentas dedicadas Internacionales basadas en México apoyando con suministrar las herramientas necesarias para su desarrollo empresarial, dando seguimiento a solicitudes de cotización y envíos de ordenes procesadas

Equipos Computacionales de Occidente S.A. de C.V.

Gestión de relaciones con clientes (CRM)


Dynamic and results-driven Manager with over 15 of experience in overseeing high-energy exclusive
venues. Skilled in team leadership, event planning, financial management, and delivering exceptional
customer experiences. Proven ability to increase revenue, build strong teams, and ensure a safe,
enjoyable atmosphere for guests. Adept at identifying market trends, driving promotions, and maintaining
compliance with licensing and health & safety regulations.

London UK

Responsible for the smooth running of the Venue, and its business performance.
Maintaining high standards of spirits & wines, food,  health & safety, and  delivering a good service to customers at all times.

Key Skills

•	Excellent communication, written and verbal skills
•	Sales, Negotiation and Project management skills
•	Hard working, passionate and determined
•	Thrives working under pressure, in busy environments
•	Enjoys working in a team to deliver successful results
•	Accomplished with Microsoft Office and general IT skills

TONTERIA
Mexican, Tulum themed club venue in the heart of Sloane Square.

Responsible for identifying solutions to maximize business performance, improve business processes and increase revenue. (Fixed Term Contract)

> Carrying out research and data collection to understand the organisation.
> Conducting analysis.
> Working closely daily with the organisation’s employees & management team.
> Preparing business proposals and presentations to the director & management team.
> Identifying issues and form hypotheses and solutions.
> Presented findings and recommendations to the director.
> Implementing recommendations & solutions ensuring the business received the necessary assistance to carry it all out.
> Providing leadership and guidance to the Management Team & employees.
> Liaising daily with the director to keep him informed of progress and to make relevant decisions

Customer Service
Management
Sports Management


Sales support bij Jaguar Land Rover Metropool

Project management assistance and planning

Internship Customer relationship officer

Data Management SAP
Microsoft Acces
Microsoft Excel
Microsoft Outlook
Microsoft PowerPoint
Microsoft Word
SAP


Be familar with C/C++ language and have experience on the development with Linux OS
Be the PM of the R.D. Software project, got the PMP certification on September 2017.
Full of passionate to handle my job, be good at communicating with foreigners.

Want more chance to improve myself

在学期间担任班长；组织全班同学参加社会实践

PM

mainly on application on atutomitic ticket machine in subway
using C++ language

project on Huawei's core network with C++ language

Support for Marvell to solving the problems between with their custom --- ZTE in China.

Software PM

C
C++
Linux
Microsoft Excel
Microsoft Office
PMP
团队领导力
嵌入式系统
嵌入式软件
战略规划
敏捷方法
测试
管理人员
软件开发
除错
项目管理
顾客服务
领导力


Manage & Co-ordinate the Projects i.e HSDM,RSTP,PMKVY_Nai Manzil etc
Responsibility for assembling the project staff
 Directly involved in providing Training, Project Implementation & Staff selection.
Proper Channeling with field staffs to office staffs.
Responsible for conducting/organizing the skill based training programmes, exposure and orientation on project needs context.
To guide/help the Project Coordinator for submission the required reports and documents in time.
Inspect the centers for any defaults or deficiencies in Training, and report it to the higher management.

Civil engineering

Operations Executive

Coordinated Franchisee Partner ,With self-owned centers, Preparing project reports for management

Maintain and update database

Project Management , People Management, Project implementation


An experienced mechanical engineer providing program management for a complex class 3 medical instrument. I am read and experienced in developing and refining processes using Lean manufacturing to optimize work and reduce waste. I am driven to find solutions and continuously looking for opportunities in design of both product and process. I have a strong work ethic that utilizes collaboration, adaptability, and teamwork to solve problems and achieve results.

Creative Problem Solver

Senior Manager of Engineering Operations

Agile Methodologies
AutoCAD
B2B
CAD
Design Engineering
Engineering
ISO 9001:2015 Lead Auditor Certified
Lead Generation
Lean Management
Lean Manufacturing
Manufacturing
Medical Devices
Pro Engineer
Product Design
Product Management
Product Marketing
Program Management
Project Management
SEO
Software Documentation
Technical Writing
Visio
technical writing


Alexandria, Alexandria Governorate, Egypt

Freight Forwarder


Product Manager

Distributor for Network and Security


Experienced Coordinator with a demonstrated history of working in the hospitality industry. Skilled in Front Office, Hospitality Management, Customer Service, Hotel Management, and Customer Satisfaction. Strong professional graduated from The Broadway School & sixth Form.

• Obtained A-Levels in Maths, Physics and Biology
• Obtained GCSEs in 8+ Subjects, Including Maths and English.

A Level Maths
A Level Physics
A Level Biology

Customer support advisor

West Midlands Combined Authority, England, United Kingdom

Reception / Security/ Custodial services

Security Officer / Front Desk/ Custodial officer

• Delivered outstanding guest experience by handling administrative duties, managing cash transactions, and processing reservations efficiently.
• Acted as deputy in the absence of the General Manager, overseeing daily operations and ensuring continuity of service.
• Identified and pursued sales leads, engaging with potential clients and upselling services to enhance revenue growth.

BridgeStreet Global Hospitality is the leading international provider of serviced apartment experiences. BridgeStreet and its Alliance members offer over 50,000 corporate apartments in 60 countries across the globe. Catering for both corporate and leisure bookings.
• Front of house position
• Checking guests in & out, ensuring accurate registration procedures are followed.
• Monitoring Telephone and Email systems for enquiries and bookings.
• Delivering a best-in-class, captivating, brand guest experience that builds loyalty and enables consistent sales and profit growth.
• Fosters a guest-centric culture, where the full energy and activity of the Guest Experience team are focused on delivering highly satisfying guest experiences.
• Being truly passionate about putting the guest first and relentless in desire to drive this approach through the organisation.
• Understanding, adhering to and reinforcing the Brand standards

• Delivering exceptional customer service to customers, ensuring they have a pleasant experience and any issue is resolved immediately.
• Ensured timely and accurate delivery of groceries to customers, maintaining a high standard of customer service.
• Effectively resolved customer complaints, ensuring a high level of satisfaction and fostering customer loyalty.
• Adhered to all company policies and procedures, including safety regulations and delivery protocols to ensure smooth and safe deliveries.

Delivering customer online shopping across various areas of West Midlands and surrounding areas. Very often dealing with customers whose requirements involves discretion of location and identity,dealing with vulnerable customers on a regular basis. Guiding customers to correct channels where complaints were involved and dealing with minor complaints at doorstep.

Front desk duties  involving meeting and greeting visitors to site and residents, guiding tradesmen and onsite contractors. Daily health and safety check up of buildings and reporting any issues to development manager, monitoring of cctv, issuing of keys and access fobs when required. Minor cleaning duties around development as and when required.

• Provided exceptional front desk service, welcoming residents and guests with a friendly and professional demeanor.
• Monitored common areas and reported any maintenance or security concerns to management.
• Handled resident inquiries and resolved issues promptly, maintaining a high level of resident satisfaction, ensuring a pleasant stay for residents.
• Maintained an up-to-date knowledge of local amenities and services to provide residents with accurate information and recommendations of the local area.

• Managed inbound calls from Lloyds Banking Group (LBG) customers, addressing everyday banking queries and ensuring exceptional customer service.
• Assisted customers with money transfers and balance checks, including support for elderly and vulnerable individuals.
• Made informed decisions on potential fraud and dispute complaints, coordinating with relevant departments for resolution.
• Consistently achieved high customer satisfaction ratings through diligent problem-solving and personalized service.

• Manage inbound and outbound email communications, addressing a wide range of customer service and technical support queries.
• Investigate and resolve billing issues, including overcharges, non-contractual charges, and disputed invoices.
• Support service continuity by handling account suspensions, barring, and reinstatements where appropriate.
• Act as a liaison between customers and internal departments to ensure swift resolution of complex technical issues.
• Provide end-to-end customer support throughout the acquisition journey, maintaining high satisfaction and retention rates.
• Adapt to evolving systems and processes following 4Com’s integration with Virgin Media and Daisy, ensuring seamless service delivery.

Attention to Detail
Automotive Restoration
Biology Education
Cash Handling
Client Interfacing Skills
Client Liaison
Client Relations
Complaint Management
Conflict Management
Customer Acquisition
Customer Contact
Customer Engagement
Customer Experience
Customer Loyalty
Customer Quality
Customer Satisfaction
Customer Service
Customer Service Management
Customer Service Operations
Customer Service Representatives
Customer Support
Front Office
Helping Clients Succeed
High Quality Standards
Hospitality
Hospitality Industry
Hospitality Management
Hotel Management
Hotels
Internal & External Investigations
Interpersonal Communication
Language Skills
Lead Generation
Liaison Between Departments
Microsoft Office
Office Administration
Receptionist Duties
Reservations
Safeguarding
Safety Regulations
Sensitive Information
Service Continuity
Service Desk
Service of Process
Technical Liaison
Transaction Management
Travel and Tourism
Urdu