Certified Scale Program Consultant (SPC 3.0) - SAFe

Over 20 years of experience, mainly in consulting, with 12 dealing with Business Transformation of organizations in different industries, in large organizations and startups.

I have developed the agility required to coach different ecosystems by being confronted with several industries such as Banking, Insurance, Distribution.

Worked on multiple issues such as improve Customer Satisfaction, Business Development, improve Operational Efficiency and Collaboration, Digital Business Transformation with its challenges around leadership and accountability as well as respect for the commitment and autonomy.

Master of Business, Technology Management, Marketing and Innovation

Grenoble Ecole de Management - Grenoble Graduate School of Business

Entreprise Lean-Agile Coach, Digital Transformational Coach

Project Manager, then Project Director for various major clients in insurance, banking and industry: Axa, BNP Paribas, Natixis, Paris-Re, Societe Generale
- Contract management, risk management, Project Management in terms of quality, time and budget,
- Financial monitoring, KPIs, Reporting at internal and client level.
- Budget (1 to 3M€)

Transversal activities
- Agile Coaching: deploying agile methodology on fixed price projects teams, consultant in helping clients to apply agile within their context most in banking/insurance industry,
- Delivery Manager: Responsible for end to end delivery of IT projects (team of 21 members)
- Management of 7 project managers, Business Analysts and Developers (personal development, career management), and recruitment
- Pre-Sales: Business proposals, define delivery model, project governance, projects estimation.

Permanent role: Project Director and Lean-Agile Coach
- Responsible for end to end delivery of IT projects (team of 17 members: Paris and India),
- Project management, Project governance plan, Financial monitoring, P & L development,
- Offshoring of projects and programs to India and Morocco, governance management, budget and contracts
- Train offshore teams to lean-Agile principles, and application to the project delivery

Transversal role
- Pre-Sales Consultant
- Management
- Recruitment/Hiring

Speaker at several agile events on Lean principles applied to IT

- Drive the Lean-Agile Transformation in Business and IT teams: program at group level
- Drive the transformation of operational efficiency – improve and optimize business processes, deploy a Just Right Product approach (Business Value Approach, Agile, Engineering Practices, DevOps Practices)
- Lead change for Marketing & Sales BU, and experience Agile on non-IT context (R&D, Support functions)
- Coaching and Supporting Lean-Agile transformation in Asia zone (Japan, China)
- Build materials and execute agile trainings for teams, business and managers
- Coaching of different team in applying Scrum or Kanban, to deliver working software, and ensure sustainable agile maturity
- Coaching and mentoring Product Owners and IT Managers on agile adoption
- Assessment of projects in regards to implement agile in their context
- Facilitate vision and operational workshops
- Speaker at several agile events on Lean principles applied to IT

Transformation Agent, Lean-Agile Coach, Trainer

	Coaching of IS, Business and Management project teams in the context of digital transformation,
	Helping clients to transform and their business processes, define the right organization according to portfolio roadmaps
- Conduct digital transformation programs in various customer companies (Banking, Insurance, prepaid services) and startUps
- Coaching and mentoring of managers both of IT and Business side
- Training teams and managers to understand and apply Lean and Agile principles and concepts
- Support teams and managers to diagnostic and measure their performance and processes ones
- Implement Agile @Scale in a SAFe approach
- Implement Lean / Agile practices to manage Run phasis using Kanban approach

Transformation Agent, Lean/Agile Consulant, Coach, Trainer

- Define and execute the organizational change: Agile Context - Feature team approach based on Product perspective and scaling Agile approach Axa France Digital & Marketing (>170 people),
- Set-up and maintain Agile practices at Product Management Level and in operational teams,
- Coach and lead IT and Business managers change on target operational roles, with Product Management approach, including Management 3.0 posture and leadership,
- Define and execute Transformation Strategy with KPIs to follow maturity, performance, achievements,
- Participate in transversal strategic projects such as new roles, tools, KPI that match the transformation (abandon of Scope, time and budget)
- Deploy Agile Center recommendations and guidelines
- Ensure the follow up of agile transformation in tribes, measure maturity and challenge domains/squads
- Coaching of Scrum of Scrums / Release Train Engineer
- Mentoring of Managers, Product Manager, Architects and major stakeholders
- Launch Scrum masters and Product owners community of practices
- Drive and facilitate workshops and all levels, leadership, middle management and teams
- Speaker at different conferences and events to present and share Axa agile approach
- facilitate multiple PI planning events and retrospectives with > 100 members

Lean Tools (5P, 5S, 5W, DMAIC, PDCA, A3, RCA, ...)


Formation FJA en agriculture de conservation

Bioingénieur de formation, j'ai d'abord travaillé pendant 4 ans en tant qu'ingénieur projets dans un bureau d'études en environnement. Souhaitant élargir mon expertise vers les biotechnologies, j'ai récemment suivi une formation intensive de quatre mois et demi en techniques de laboratoire. Aujourd'hui, fort de ces compétences techniques et de mon expérience en gestion de projets, je suis à la recherche de nouveaux défis passionnants dans le domaine de la santé humaine (thérapies cellulaires, thérapies géniques, vaccins recombinants, ...).

Bachelier en sciences de l’ingénieur, orientation bioingénieur

Formation polyvalente dans les sciences du vivant et les techniques de l'ingénieur: mathématiques et informatique, statistiques, biochimie, microbiologie, génétique, science du sol, bioclimatologie, chimie minérale et organique, physique générale, physiologie végétale et animale, ...

Master de bioingénieur en sciences et technologies de l’environnement: eau, sol, air (UCL)

Cours approfondis dans l'évaluation de la qualité des eaux et sols, la physique du sol, la physico-biochimie de l'eau et du sol, la pédologie, la toxicologie et le diagnostic environnementale, la géomatique, les énergies renouvelables, l'analyse de données, les opérations unitaires, ...

Mémoire sur l'étude de l'influence de l'altération et de l'usage du sol sur le cycle du silicium dans des sols volcaniques de Guadeloupe.

Projet de consultance pour l'entreprise Carmeuse sur l'usage de la chaux dolomitique et de la dolomie comme alternative à la kiesérite en tant qu’engrais magnésien pour la culture de palmiers à huile.

Travail bibliographique sur l'analyse du cycle de vie des différentes filières de biocarburants.

Agro Louvain - Faculty of Bioscience Engineering

Certificat universitaire en phytothérapie dans le contexte de l'Evidence Based Medicine: approche pratique, scientifique et qualité des produits de phytothérapie.
Travail bibliographique sur les propriétés pharmacologiques de Rhodiola rosea L.

Project bioengineer 🛰🧬🌱

Kot à projet facultaire "Le Semeur"

Durant mes études, j'ai été membre du kot à projet "Le Semeur" qui est une association étudiante liée à la faculté des bioingénieurs de l'Université catholique de Louvain (UCL).
L’objectif est de promouvoir l’agriculture et le monde rural sur le site universitaire de Louvain-la-Neuve via l’organisation de conférences, de visites, d’une foire agricole, etc.

Compétences développées: gestion de projet (de leur élaboration à leur mise en oeuvre en passant par la planification, la recherche de contacts et de soutiens financiers ainsi que leur suivi) et esprit d'équipe.
Gestion de la trésorerie durant une année.

Archivage et aide à la maintenance.

Apprendre la gestion d’une ferme spécialisée dans la production de plantes aromatiques en circuit-court.

Compétences développées: capacité d'adaptation, autonomie et esprit d'équipe.

Stage à la ferme biologique "La Récolte d'Osiris"

Travail au magasin de produits bio "La Biosphère" (tenir la caisse, réassortir les produits et conseiller les clients)  durant les week-ends et les vacances.

Agent polyvalent en magasin (job étudiant)

Documentation sur les distillateurs multi-effets afin d’étudier leur possible installation dans les unités de production.

Compétences développées: rechercher les informations pertinentes, esprit d'analyse, de synthèse et d'équipe.

Assistant chargé de projet (job étudiant)

"Le Semeur" est une association étudiante liée à la faculté des bioingénieurs de l'Université catholique de Louvain (UCL).
L’objectif est de promouvoir l’agriculture et le monde rural sur le site universitaire de Louvain-la-Neuve via l’organisation de conférences, de visites, d’une foire agricole, etc.

Compétences développées: gestion de projet (de leur élaboration à leur mise en oeuvre en passant par la planification, la recherche de contacts et de soutiens financiers ainsi que leur suivi) et esprit d'équipe.
Gestion de la trésorerie durant une année.

Membre du kot à projet facultaire "Le Semeur"

Animation et enseignement des travaux pratiques du cours "Sciences de la Terre" aux étudiants de première année en bioingénieur à l'UCL.

Compétences développées: animer un groupe, communiquer et vulgariser des connaissances.

Travail au laboratoire SOLS  de l'Earth and Life Institute (ELI, UCL). Dans un premier temps, analyses sur des échantillons de sols de Guadeloupe dans le cadre de la compréhension du cycle du silicium. Ensuite, mesures au XRF des teneurs en métaux lourds dans des sols de la région de Liège.

Technicien de laboratoire (job étudiant)

Réalisation de plusieurs études simultanément et de A à Z:
- Rédaction des rapports ;
- Prélèvement des échantillons sur le terrain ;
- Traitement des données ;
- Rédaction des cahiers de charges ;
- Suivi des travaux d'assainissement ;
- Gestion des différents intervenants (clients, sous-traitants, autorités publiques, ...)
- Rédaction des offres et budgétisation des travaux ;
- Facturation ;
- ...

Encadrement et formation des nouvelles recrues.

Ingénieur projets en dépollution des sols et eaux souterraines

Formation intensive de 4 mois sur les techniques générales de laboratoire en biotechnologies (protocole, manipulation et interprétation des résultats):
- Biologie moléculaire: clonage (extraction ADN plasmidique, digestion enzymatique, ligation, transformation), électrophorèse acides nucléiques et protéines sur gel d'agarose et gel de polyacrylamide en présence de SDS (SDS-PAGE), extraction protéines, méthode Bradford, purification de protéines par LPLC (chaîne de purification Äkta), PCR, qPCR, spectrophotomètre;
- Immunologie: test ELISA indirect;
- Culture cellulaire: décongélation et mise en culture de cellules eucaryotes, passage et comptage, scaling up, cryoconservation, transfection, cytométrie en flux;
- Virologie: titration d'adénovirus par TCID50 et par plaque assay, culture d'Influenza sur oeufs embryonnés, test d'hémagglutination (test HA);
- Microbiologie: mise en culture microorganismes, coloration de GRAM, antibiogramme, étalement bactériophages.
Travail en laboratoire axé sur la qualité (GxP) et la sécurité.

Stagiaire en techniques de laboratoire en biotechnologies

Réalisation de tests de séro-neutralisation pour le développement de vaccins dans le département R&D:
- Dosage d'anticorps neutralisant par techinique immuno-fonctionelle ;
- Culture cellulaire ;
- Travail en laboratoire en environnement GxP ;
- Interprétation des données et délivrance des résultats ;
- Travail en équipe et gestion de projets.

Conception assistée par ordinateur (CAO)


Gerente  INSMOEL ENERGIA S.L


Belfast, Northern Ireland, United Kingdom

Throughout my career I have been responsible for the installation, repair and maintenance of various Analogue and IP CCTV, Access Control and Intruder Alarm Systems.  I have a vast knowledge of security systems, networking and Public Address systems.  I have a great understanding of the principles of electrics and electronic circuits.  My Achievements and experiences to date have provided me with many transferable skills and the commitment to professionalism, all of which have equipped me for my chosen career.  I have good communication skills and am competent in the use of hand and electrical tools.  I have a broad knowledge in computer networking.  I am dynamic, motivated, resourceful and self directed.  I am comfortable working alone, and making independent decisions in high risk situations.  However I am also an active team member and effectively collaborate with all work colleagues.

Management of Electrical Equipment Maintenance

Inspection and Testing of Electrical Equipment

Managing Director at Videplus NI LTD

County Antrim, Northern Ireland, United Kingdom

•	Began with on the job training while assisting senior Installation Engineer.
•	Qualified as an Engineer while still working at Scan Alarms.
Responsible for:
•	The Installation of Security Systems: Intruder Alarms, Access Control and CCTV in various client locations.
•	Allocating the correct equipment for each specific job.
•	Trouble shooting and providing service whenever required.
•	Maintaining Effective Working Relationships.

Primarily responsible for:

•	The installation of Intruder Alarms, CCTV (both analogue and IP) and Access Control (stand-alone and PC based large systems) to all compliances for domestic, commercial and industrial premises.
•       Programming of large Access Control Systems (Multimax and ACT) and Perimeter Detection Systems (Adpro Fastscan, FastTrace, FastTrace2 and Heitel)
•       Managing large projects from start to finish.
•       Training end users on the operation of security systems.
•	Performing required maintenance on the systems installed.
•	Servicing and troubleshooting all security system related problems.
•	Sustaining a healthy customer relationship at all times, with customer service key at every level.
•	Communicating with the Field Operations Manager and taking his assistance when required.
•	Ensuring that at all times tools, vehicles and safety equipment are regularly maintained.
•	Maintaining all paperwork and documentation and communicating appropriately with the Customer.
•	Observing and promoting safe working practices.

Responsible for:
•       The daily sales of CCTV and Access Control equipment.
•	The sourcing and purchasing of products.
•	Providing Technical Support on various CCTV and Access Control equipment.
•	Liaising with customers daily.
•	Brand development, web site traffic growth, web site UI and advertising revenue.
•	Strategic Consulting, including business plan & sales strategy development.

Access Control
Budgets
C
C++
CCTV
Customer Service
Editing
English
IP CCTV
Java
Microsoft Excel
Microsoft Office
Microsoft Word
Negotiation
Outlook
Photoshop
PowerPoint
Research
Strategic Planning
Windows


I am a commercial insurance lawyer who focuses on risks across professional indemnity, property and contract works. I regularly assist in providing advice to local and overseas based insurers that write risks in the construction, engineering and public and private infrastructure spaces.

Special Counsel at Wotton Kearney


Curso de Comunicación Interpersonal - Casa de Cultura de Girona

Curso de Orientación Comercial - AECOC Barcelona

Curso de PNL - Casa de Cultura de Girona

Curso de Adobe Illustrator - AEDES Girona

Curs de Elevator Pitch  - Escola de Competències de la UdG

Curso de Comunicación en Público - Casa de Cultura de Girona

Curso de Seguridad Alimentaria y Gestión de Crisis Alimentarias (On-OffLine) - AECOC Madrid

Todo camino empieza por un primer paso. Éste es mi credo personal. Si algo quieres, debes luchar por ello, porque siempre, siempre, siempre, el esfuerzo vale la pena, aunque la senda sea larga, y difícil. Así, con esta reflexión, me presento. Soy Sílvia y amo mi profesión. Mi carrera por el mundo de la comunicación y el marketing me conduce a aprender y a retarme para seguir creciendo y explorando nuevos caminos, conociendo las tendencias en un mundo cada vez más dinámico y cambiante, descubriendo nuevas soluciones, aportando valor en cualquier proyecto en el que formo parte. Confío y creo en las personas, por encima de todo. Me gusta rodearme de profesionales, sí, pero de los que dejan huella, de los que generan admiración, por fuera y por dentro, y aprender de ellos. Siempre transmitiendo lo mejor de mí, mis conocimientos, mi experiencia, mis habilidades… con aptitud, pero por encima de todo, y en mayúsculas, con ACTITUD. Soy PAS, y lo muestro al mundo.

Licenciatura en Publicidad y Relaciones Públicas

Relaciones públicas, publicidad y comunicación aplicada

Máster en Dirección de Marketing y Gestión Comercial (GESCO)

Postgrado en Liderazgo Personal y Gestión de Equipos

Marketing & Communication

Empresa de organización de eventos de Girona. Cartera de clientes propia. Tareas de comunicación íntegra:
- Realización de planes de comunicación para empresas. Tareas de asesoramiento en departamentos de marketing y comunicación.
- Organización de eventos corporativos (inauguraciones, presentaciones de producto, jornadas de trabajo, celebraciones empresariales).
- Organización de congresos, seminarios o fórums (Colegios Profesionales, Fundaciones).
- Realización de campañas de RRPP y Publicidad.
- Gabinete de prensa / Organización de ruedas de prensa.
- Actividades outdoor y acciones de Team building para empresas.
- Gestión de la imagen corporativa, publicidad y acciones de merchandising.

- Responsable de la gestión de packaging de productos. Cartera internacional. MDD y marca propia.
- Gestión de eventos corporativos. Responsable de la organización de ferias internacionales (SIAL París, SIAL Canadá, ANUGA Cologne, FOODEX Japan, FANCY FOOD New York, IDDBA USA, entre otras).
- Publicidad y Promociones: Planificación de las campañas publicitarias y promocionales internacionales por producto o gama, según planes comerciales y plan estratégico de marketing.
- Acciones de Trade Marketing, PLV, Merchandising.
- Gestión y edición de contenidos web y redes sociales.
- Gestión de la comunicación interna. Intranet corporativa SharePoint.
- Edición de publicaciones internas y material corporativo.
- Gestión con Medios de Comunicación - Gabinete de prensa y acciones RRPP.
- Gestión de la Comunicación de Crisis.
- Gestión de la Comunicación en RSC.

Elaboració del pla de màrqueting i comunicació del negoci, posada en marxa i inauguració oficial del centre.

Industrial postharvest solutions for the medical cannabis and hemp industry. Company leader in Europe, with a worldwide presence.

Marketing & Communication Team Leader | Eurofirms Foundation

BDrissa | Area Coordinator & Marketing Strategist

Adobe Illustrator
Adobe Photoshop
Business-to-Business (B2B)
Comunicaciones de marketing
Consumer Products
Digital Strategy
Español
Estrategia de mercadotecnia
Gestión de eventos
Gestión de productos
Inglés
Marketing
Marketing Strategy
Marketing internacional
Mercadotecnia
New Business Development
Plan de marketing
Planificación estratégica
Publicidad
Publicidad en Internet
Redes sociales
Relaciones públicas
Retail
Sales
Search Engine Optimization (SEO)
Social Media
Social Media Marketing

Volunteer

Volunteer


Senior DevOps & SRE Lead with 15+ years building and operating reliable cloud infrastructure on AWS Cloud.EXPERTISE :- AWS Services- Terraform · CI/CD (Jenkins, GitLab CI, CodePipeline) - Docker & Kubernetes/EKS · Datadog, CloudWatch & ELK- Application migration using AWS Devops tools and Services I own AWS infrastructure end to end — designing and automating multi-region environments with Terraform, building CI/CD pipelines, running containerized workloads on Docker and Kubernetes/EKS, and keeping production observable and resilient through monitoring, disaster-recovery testing, and blue-green deployments. I also Lead a team consisting of 5-8 members.Open to senior and lead roles in DevOps, SRE, and cloud engineering.

Senior DevOps & SRE Lead | AWS · Terraform · Docker · Kubernetes/EKS · CI/CD | 15+ yrs building reliable cloud infrastructure

ADDS performs the formatting task of bills/letters for complete BT-Retail and Business customers. ADDS uses a formatter tool which is owned by the Amdocs Company. We format Paper Bills, Paper Free Bills and Alternate Media Bills like Braille, Audio and Large.

Skills:
Primary : Shell Script and Perl Script
Secondary : SQL

Responsibilities:

Responsible for development of complete E2E Script changes for all the modules for complete Retail and Wholesale Billing journey.
Generation of Various Reports like Amdocs-GIB, KPI, SLA, XFB, Accountwise, Reconciliation Report and other Processing reports and sending directly to Clients.
Automation of SVN, Packaging and other regular manual tasks.

Amdocs Document Designer ( Development )

Providing Support in Production environment and maintaining live data of same Amdocs Billing.

Skills :
Shell and Awk Scripting

Successfully maintained Live environment having capacity of 500K volume billing/day
Quick investigation and finding out root cause for the issues.
Applying Quick workarounds to resolve the issue resulting in less service impacting.
Took initiative to Automate monitoring which resulted in reducing lot of manual work.
Worked in other Code Red projects for Automation.
Developed XFB scripts while Print Center migration handled Incidents, SR in time.
Appreciated by Client(BT) for taking key initiatives and delivering it successfully

Amdocs Production Support

Again back to the same project with the same role of Development.

Citi Bank

insurance and annuity

Being Devops Engineer Lead, taken the complete responsibility of the entire infrastructure migration from On-premises to AWS Cloud, along with automated deployments.

Thomson News Application

Software Developer Role.

Deployed onsite at British Telecom, London - billing systems processing 200,000+ bills daily.

• Developed Unix-based billing applications for British Telecom using Unix Shell scripting.
• Recognised by British Telecom for exceptional delivery during critical production releases.

Unix and Oracle developer

• Developed Oracle and Unix data processing solutions using SQL and PL/SQL; improved ETL efficiency by 50% through pipeline optimisation.
• Automated data pipelines and batch operations using Shell, AutoSys, and SFTP, delivering 30%+ efficiency gains.

Developed Unix and Oracle-based solutions using SQL and PL/SQL (packages, procedures, queries), supporting large-scale data processing systems. Built and optimized ETL loading efficiency by 50% using Oracle and Shell scripting. Achieved 30%+ efficiency improvement by automating data pipelines and file transfers using Shell, AutoSys, and SFTP. Improved batch processing and scheduling by developing Unix shell scripts and Cron jobs, ensuring timely data loads.

• Reduced deployment time by ~80% using Terraform and YAML-based automation, enabling single-click multi-region deployments via AWS CodePipeline.
 • Cut log investigation time by ~90–95% by implementing the ELK Stack — Logstash with Grok parsing and Kibana dashboards.
 • Eliminated deployment risk with blue-green deployments featuring automated sanity checks and zero-downtime rollback.
 • Delivered sprint commitments consistently in an Agile environment, managing Jira-tracked tasks to timeline.

Provisioned end-to-end AWS multi regions infrastructure, resulting in scalable, resilient architecture. Achieved ~80% reduction in infrastructure provisioning time (1 day to ~1 hour) by automating AWS environments using Terraform and CloudFormation. Reduced manual deployment effort by ~75% by designing and implementing automated CI/CD pipelines using Jenkins, Git, and DX One. Reduced critical incident detection and response time by ~40% by deploying enterprise-grade monitoring and alerting using Datadog and AWS CloudWatch. Ensured 100% disaster recovery readiness by designing and failover accuracy.

End-to-end ownership of AWS cloud infrastructure for London Stock Exchange.

• Cut infrastructure provisioning time by ~80% (≈1 day to ~1 hour) by automating multi-region AWS environments with Terraform and CloudFormation.
 • Reduced manual deployment effort by ~75% by designing end-to-end CI/CD pipelines with Jenkins and Git.
 • Improved incident response by ~40% by implementing Docker and Kubernetes (EKS) deployments with full observability via Datadog and CloudWatch.
 • Ensured 100% DR readiness across critical multi-region financial infrastructure through automated failover testing and validation.
 • Led the team day to day — assigning tasks, driving delivery, mentoring engineers, and managing project timelines to on-time completion.
 • Client-facing lead — translated requirements into technical solutions and architected designs for new software.

AWS CWI
Amazon CloudWatch
Amazon EC2
Amazon EKS
Amazon S3
Amazon Web Services (AWS)
Awk
C (Programming Language)
Cloud-Native Applications
Critical Incident Response
Database Design
Deployment Management
DevOps
Disaster Recovery
Docker, EKS,  K8s, Terraform
ElasticSearch
Enterprise Operations
Extract, Transform, Load (ETL)
Kubernetes
Large-scale Data Processing
Leadership
Logstash
Operational Efficiency
Oracle SQL Developer
Perl Script
Pipelines
Production Deployment
Program Deployment
Real-time Control
Reliability
Scalable Architecture
Scalable Web Applications
Senior Program Management
ServiceNow
Shell Scripting
Technical Solution Design
Telecommunications Billing
Test Time Reduction
Unix Shell Scripting
awscli
boto3
docker


I lead the engineering function at TerraQuest, the UK's specialist Land, Planning, and Built environment technology business, where I've spent 6 years building the engineering organisation, the architecture, and the products that underpin how planning applications are submitted digitally across England, Wales, and Northern Ireland.

My work sits at the crossroads of technology leadership and public infrastructure. The platforms my team builds are not internal tools, they are national services used by planning professionals, architects, and members of the public, integrating digitally with local authorities across the country. That shapes how I think about engineering: reliability, security, and scalability are not optional qualities, they are the baseline.

Over 6 years at TerraQuest, I've grown the engineering organisation from a small team to a multi-disciplinary function spanning frontend, backend, data, and AI engineering. I've led the delivery of multiple national digital platforms, including the UK Planning Portal and the Land and Property Portal, alongside government-commissioned deployments in Northern Ireland.

I'm based in the West Midlands and have worked across GovTech, PropTech, and SaaS environments at various points in my career. I'm always open to conversations with people working at the intersection of technology, public services, and the built environment.

Electronic and Computer System Engineering

Head of Software Engineering at TerraQuest | Data & AI

West Midlands Combined Authority, England, United Kingdom

I led the scrum development team responsible for the greenfield build of the Land and Property Portal, TerraQuest's first cloud-native, Azure-hosted B2B platform, establishing the team practices, technical standards, and development blueprint that guided the portal through to its successful launch.

As Application Architect, my responsibilities grew across TerraQuest's product estate, contributing to the Architecture Forum and ensuring technical coherence across a rapidly growing portfolio of cloud-native platforms.

A key contribution during this period was co-designing TerraQuest's KeyChain Services alongside the Head of Architecture, a macro-service pattern providing product-agnostic, configuration-driven capabilities across the TerraQuest product estate.

I also contributed to TerraQuest's company-wide coding standards during a period of significant organisational growth, helping maintain technical consistency as the Solutions department scaled substantially in both headcount and product scope.

As Solution Architect, I shared the architectural ownership across TerraQuest's growing product estate, shaping the technical direction of multiple TerraQuest's Product and KeyChain services.

I also joined the Operations leadership forum during this role, contributing the engineering and technical perspective to operational and strategic decision-making across the wider Solutions organisation.

TerraQuest is the UK's leading specialist land, planning, and building services provider and the organisation behind the UK Planning Portal. As Head of Software Engineering, I own the software engineering practice across the Solutions department, leading engineers across frontend, backend, data, and AI disciplines, and sit on the Operations leadership team reporting to the CTO.

In this role, I have built TerraQuest's engineering organisation, scaling from a small team of developers to a structured, multi-disciplinary function with dedicated data and AI capability. I have overseen the delivery of the national Planning Portal, the Building Control Portal, the Land and Property Portal, and a suite of platforms directly commissioned by the Northern Ireland government.

I have also led the establishment of a dedicated AI engineering team and shipped the organisation's first customer-facing AI products. In December 2023, TerraQuest's KeyChain platform, the software underpinning the Planning Portal, was awarded a 4-star SIG/TÜViT Trusted Product Maintainability certification, making TerraQuest the only UK business to receive the accreditation that year and placing it among a small group of businesses globally to hold that ranking.

Continuous Integration and Continuous Delivery (CI/CD)


Infrastructure has never just been my job. It’s my craft.I serve as Director of Enterprise Network and Infrastructure Services at BSW Health, leading teams responsible for the backbone of a complex healthcare environment. In our world, infrastructure is not background noise. It is mission critical. When networks and core systems operate the way they should, clinicians can focus on patients. When they don’t, the impact is immediate.At heart, I’m still a network engineer. I believe in clean architecture, disciplined execution, and clear ownership. Design it right. Build it right. Support it right. “Good enough” creates technical debt, operational fatigue, and avoidable risk. Repeated mistakes and vague accountability erode trust fast.Complexity does not intimidate me. Dysfunction does. I care about root cause. If something breaks, I want to understand why, fix it structurally, and ensure it does not repeat. That requires standards, transparency, and engineers who take pride in their craft.My leadership style is direct. I believe in saying the hard thing when it needs to be said. I believe in protecting and developing my team. I push because I care. I want the people I lead to grow into stronger engineers and leaders, not just task executors. Effort and ownership earn trust quickly. Complacency does not.  Integrity matters. Doing the right thing matters. Holding the line on standards, especially when it is uncomfortable, matters even more in healthcare.  Strong infrastructure supports everything.  Strong teams sustain it.  That is the work

Director, Network Services

Responsible for assisting in technical design and support for the engineering team, designing network management systems to meet corporate requirements, and assisting lead engineers with complex tasks.

Responsible for performing in Senior Engineering/team lead role, contributing expertise to develop detailed technical proposals for complex projects, while developing corporate-wide standards for the engineering team and assisting in the development of the junior engineers.  Key strengths include developing network migration plans that ensured minimal downtime, researching technical solutions, providing standardized documentation templates, and an ability to provide technical leadership during network implementations.

Specialized knowledge of the planning, design, implementation, and troubleshooting of networked systems while exercising independent judgment in developing methods, techniques, and evaluation criterion for obtaining results and resolving problems.

Responsible for managing a high-energy, high-impact team of 12 Network Engineers performing designs and implementations across 600 remote locations and over 10,000 devices.  A key element is the health, security, and performance of our network as well as the successful completion of projects bringing new enhancements to the McKesson environment in the support of our internal customers.

Responsible for managing a global team of network engineers (36) to architect, design, and implement standard network designs throughout the corporate environment.
•	Responsible for the global financial cost center for network services within the engineering team.
•	Product manager for fulfillment services team responsible for the delivery of network modernization of customers’ requests based on the corporation’s lines of business.
•	Managing the workflow for all network requests, through Jira Service desk, from a global standpoint to deliver services to our customers and over 3000 sites.
•	Principal owner of the business case and roll out of SDWAN technology utilizing Viptela routers at 1200 locations globally to drive technology enablement, and utilize lower cost circuits.
•	Principal lead to manage the team to engineer and deploy Meraki technology to our retail and pharmacy locations (2500 globally) to allow for improvements for external customers, and lower cost/higher bandwidth circuits.
•	Directed proof of concept pilots of new technologies at designated sites which would serve as the standards for the network organization to define to perception of value.
•	Leading member of Agile transformation team for Global Network, transitioning the technology teams of network and Cybersecurity to SAFe Agile.
•	Organized formalization of global network transformation to bring in federated business unit network teams under a single umbrella to deliver above the value line.   Those teams included members from Canada, Europe, and distributed teams within the United States.
•	Primary stakeholder of numerous mergers and acquisitions, responsible for ensuring standardization, supportability, and cost efficiencies across the network area with limited disruption to the businesses.

Responsible for defining and delivering the network, telephony, call center, infrastructure, and cybersecurity strategies for Jack Henry & Associates. Provides oversight and guidance for senior management staff, ensuring standards, processes, and service delivery is highly reliable and scaled appropriately.
•	Managing an organization of 92 individuals, comprised of senior managers, managers, supervisors, and engineers, responsible for the design, implementation, and maintaining the day-to-day operation of platforms that Jack Henry, financial institutions, and partners rely on for communication. These networks include intranet, extranet, local area network (LAN), and wide area network (WAN), as well as our provided managed service.
•	Responsible owner for managing all aspects of Jack Henry’s vast network, telephony, call center, compute, and storage/compute environments from an engineering and operational perspective while establishing the vision and strategy to increase maturity and quality of service delivery to be a business partner to our business units and customers.
•	Accountable for all aspects of the design, deployment, operational support of platform specific technologies to support business unit applications, communication, and capacity planning services.
•	Leads Infrastructure engineering as related to the planning, design, and deployment of new and additional services including creating a compute infrastructure design for data center provisioning, new SAN fabric designs or expansions, automating server builds, continual audit compliance, and evaluating and testing new server technologies.
•	Consolidated DNS, DHCP, IP address management (DDI) environments to an enterprise solution to ensure manageability, audit compliance, and seamless connectivity for Jack Henry and its customers.

Director – Network and Infrastructure (Platform) Engineering

Cisco Technologies
Connectivity
DNS
Data Center
Deployment
Disaster Recovery
Firewalls
ITIL
LAN-WAN
LAN/WAN
Network Design
Network Security
Routers
Routing
System Deployment
Technical Writing
Troubleshooting
Vendor Management
WAN
Wireless


Administración y gestión de empresas, general

nadie se arrepiente de haberse estudiado

Odessa I.I.Mechnikov National University

Международный Институт Экономики и Права МИЭП

JEFE ADJUNTO DE LA SECCIÓN DE AUDITORIA Y CONTROL INTERNO
TESORERÍA GENERAL DEL ESTADO DE LA REPÚBLICA DE GUINEA ECUATORIAL

EN SÍNTESIS, SIGO EJERCIENDO EL CARGO HASTA LA FECHA.. YA QUE ESTAS OPCIONES NO ME PERMITEN DESARROLLAR TODO.

TESORERIA GENERAL DE LA REPUBLICA DE GUINEA ECUATORIAL

JEFE ADJUNTO DE SECCIÓN DE  AUDITORIA, CONTROL INTERNO Y CUENTAS MANCOMUNADAS


Architect at FIS


> Through knowledge of installation & inspection of GE frame 9FA, 9E Machines, TM2500+ Gen VII and LM6000 PC/PF.
> Qualified on LM2500+/LM2500 HSE, TM2500+/LM6000 Laser alignment, LM6000/TM2500+/LM2500 engine exchange.
> Certified on LM6000 PC/PF HSE, Borescope inspection.
> Leadership skills & Drive to achieve business goals. Strong Customer focus and skillful communicator.
> Strive for simplification to complex problems. Seek success through customer eyes.
> Through knowledge and site field experience of construction & installation of power plants including Civil, Mechanical, Steel structure, Fabrication and welding works.
> Mechanical completion, pre-commissioning activities.
> Highly effective communicator in presenting and interacting with customers.
> Capable of careful attention to detail, exercising good judgment and accepting responsibility.

Mechanical TFA at FieldCore a GE company

AutoCAD
Commissioning
Construction
Construction Management
EPC
Engineering
Inspection
Maintenance
Microsoft Excel
Microsoft Office
Operational Planning
Operations Management
Piping
Power Generation
Power Plants
Total Productive Maintenance (TPM)


Sustainability Foundations: Core Concepts

Human Resources at San Miguel Yamamura Packaging Corporation

Registered Psychometrician

Manila, National Capital Region, Philippines


In the past 10 years, i worked as a sales in both foreign trade business and domestic business. I have enjoyed communicating with people from the very beginning and weath of experience on projects.
The biggest project i got was a national football stadium project. I learnt a lot from that project and built a very good friendship with my customer, which made me become more confident no matter what challenge or risk happen.

Now i came back to the led sports lighting again, since it's full of challenging and i can achieve a lot from it.
Huadian Lighting is NO.1 largest manufacturer and exporter of LED sports light and industry light in China, which focus on led lighting for more than 10 years. Besides, we are Ledvance ,Sylvania  Osram Schneider  LED  sport light  OEM Partner.

Wherever you are from, fast delivery will be promised. And you never need to worry about after-sales as professional technical support and best service will be provided.

Hope we will have chance to be good friend and reliable partner.

Sales manager for Outdoor lighting & LED High Bay Light & LED Sports Lighting & LED Stadium Light & LED Flood Light & LED Area Light & LED Street Light

主要负责企业流程管理相关的营销工作。

公司主要业务有：企业级流程体系架构搭建、流程设计与优化、流程与IT建设、流程再造、研发与供应链流程体系优化、流程审计等相关培训、咨询及软件工具服务！核心顾问来自于华为、IBM等业界标杆企业，承担过大中型流程变革项目，具备丰富的实战经验。
联系电话：0755—26422728

深圳市杰成合力科技有限公司

1. Dealing with inquiries and providing the most suitable solution for customer according to the demand.
2.Connecting new and old customers with professional camera systems.
3.Managing sales and project process control.

深圳市海蓝视科电子有限公司

Hua Dian Lighting, NO.1 largest manufacturer and exporter of LED sports light in China.
We are Ledvance ,Sylvania  Osram Schneider  LED  sport light  OEM Partner. Outdoor lighting/ led sports lighting/high bay light/ led area light are our main products. Contact me here or add my whatsapp: 008618816741978. Or email me directly: pawpaw@hd-led.com

Advertising Sales
National Sales Management
关系建立
协助引导
培训
客户管理
工作与生活平衡
新机会开拓
自然语言处理
解决方案销售


Atualmente atuo como Auxiliar Administrativo, onde contribuo com suporte administrativo e organização de processos. Sou bacharela em Moda pelo Centro Universitário Una, o que amplia minha visão criativa e estratégica, integrando habilidades analíticas e organizacionais.

Auxiliar administrativo | Bacharel em Moda

Região Metropolitana de Belo Horizonte, Minas Gerais, Brazil

MGS - Minas Gerais Administração e Serviços S.A.

Atendimento ao cliente
Capacidade de organização
Contratação de pessoal
Faturamento
Inglês
Microsoft Office
Microsoft Outlook
Nota fiscal eletrônica
Operações de escritório
Pesquisas de tendência
Recursos humanos (RH)
Suporte administrativo
Suporte ao cliente
Trabalho de escritório
Visual merchandising


Internal Auditing of Food safety Management Systems

Experienced Sales Manager with a demonstrated history of working in the chemicals industry. Skilled in Negotiation, Customer Service, Sales, Cold Calling, and Strategic Planning. Strong sales professional with a BA Social Science focused in BA Social Science Hon from Rand Afrikaanse University.

I was on the Student board.
I participated in Hockey.

Sales and Training Specialist

Setting monthly sales targets.
Training of sales representatives.
Growing new business.
Maintain existing business.
Implementing HACCP complaint programs for the various sectors that need to be complaint.

Setting yearly budgets.
Manage sales team in achieving monthly sales target.
Generating new business.
Studying our competitive market.
Stay on top of new developments in our field.

Account Management
Business Development
Business Strategy
Cold Calling
Contract Negotiation
Customer Service
Direct Sales
Leadership
Management
Marketing
Marketing Strategy
Microsoft Office
Negotiation
New Business Development
Sales
Sales Management
Sales Operations
Sales Process
Strategic Planning


Currently working as a SWE at Microsoft, where I previously interned. I enjoy building things, from full-stack web apps to ML pipelines, and I'm always looking for the next problem worth solving.

House captain of Dayanand House in Class 5

VP @IETE Student's Chapter BIT Mesra where I along with other members organized various programs and fests like Detective David, Connect-o-thon.

SWE @Microsoft | Former SWE Intern @Microsoft | BIT MESRA EEE’26

A Netflix clone with an additional GPT Search feature using Groq Api and TMDB Api. The Authentication is managed by firebase and the frontend appearance is enhanced using Tailwind Css.

NetflixGPT

A swiggy clone with frontend using react and redux and backend using firebase.Implemented functionalities such as Add to cart,search for restaurants ,top rated restaurants.The mockdata used is the real data from swiggy's api.Tailwind css is used to beautify the frontend of the react app.

YumRush

A basic portfolio website using html,css and vanilla js. This website highlights the skills I've learned over the years .

Portfolio

My work was related to training a model that detected anomalous data across cross cloud platform and then integrating the model endpoint with the CTAF backend. I also created a user friendly dashboard for my anomaly detection service.

C#
C++
Cascading Style Sheets (CSS)
Firebase
GitHub
HTML5
JavaScript
Kusto Query Language (KQL)
Microsoft Azure Machine Learning
Pandas (Software)
React.js
Redux.js
Tailwind CSS
Web Development


Steering the helm at ILX Fund, my leadership directly influences our pioneering role in emerging market-focused private credit, aligning investments with sustainable development goals.

With a rich tapestry of expertise in structured finance and investment banking, my stewardship at ILX Fund fosters ESG risk mitigation while achieving attractive risk-adjusted returns for investors. My multi-lingual proficiency enhances my global operational and strategic engagements, ensuring that our investments yield both financial returns and positive social outcomes.

Business Leadership, Strategy, Management Consulting

Meck Consult is an advisory boutique focused on interim management, financial advisory and business development services.

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Goodwell Advisory Services offers investment and responsible finance advisory services to international development organizations, microfinance institutions, investment funds, investors and donors that seek to engage with BOP markets. We work closely with our clients to create lasting social impact through a market-based approach. We combine our professional business acumen with a deep understanding of financial and development issues to advise our clients around the globe.

We work closely together with our colleagues from Goodwell Investments, that provides early stage risk capital and hands-on support to providers of basic services.

ILX Management B.V. (“ILX”) is the Amsterdam-based manager of emerging market focused private credit fund, ILX Fund I. The fund provides institutional investors access to investment opportunities of the development finance asset class, by investing in private-sector loans arranged by Multilateral Development Banks (MDBs) and Development Finance Institutions (DFIs). The Fund’s investment strategy benefits from the DFI’s experience of investing in EMs, to deliver attractive risk-adjusted returns for its investors, whilst mitigating ESG risks and delivering positive, direct SDG-related results by investing in loans that contribute to the ILX Sustainability Themes.

Foundation Rural Energy Services (FRES) is a Dutch not-for-profit that advances electrification in rural Africa by establishing commercial electricity companies under local management. FRES is a pioneer in solar energy, with a 20-year track record of installing and servicing solar energy installations in rural Africa.

FRES Foundation Rural Energy Services)FRES Foundation Rural Energy Services

Banking
Board Governance
Board Level
Business Development
Business Leadership
Business Planning
Business Relationship Management
Business Strategy
Change Management
Chief Experience Offiers
Committees
Corporate Finance
Corporate Governance
Crisis Management
Due Diligence
Emerging Markets
Entrepreneurship
Executive Management
Finance
Financial Services
Financial Structuring
Funding
Interpersonal Skills
Investment Banking
Investment Strategies
Investments
Management
Management Consulting
People Management
Private Equity
Project Finance
Project Management
Restructuring
Social Entrepreneurship
Strategic Thinking
Strategy

ECONOMIC_EMPOWERMENT EDUCATION EDUCATION HEALTH

Stichting Kringloopbedrijven Nederland / Marktplaats

Board member

Chaiman of the Board

IDEAS Academy offers an ambitious learning environment, providing a continuous well-structured secondary learning system to stateless children and refugees in Malaysia. https://ideasinternational.org.my/

IDEAS Academy offers top class education in a quality-oriented environment in such a way that our students get better prepared for their way ahead when they relocate to other countries or join the workforce in Malaysia itself.

Board Member

Blue Ribbon wil mannen en vrouwen bewust maken van de prostaat en het risico op prostaatkanker. Om zo de kans op een snelle herkenning, genezing en overleving te vergroten. Blue Ribbon wil het onderwerp prostaatkanker bespreekbaar maken en het een plaats geven in de samenleving.

Board Member


Özel tane özel eğitim ve rehabilitasyon merkezi

Özel Mavi Yeşil Özel Eğitim ve Rehabilitasyon Merkezi

Özel Tane özel eğitim ve rehabilitasyon merkezi

Erken Çocukluk Gelişimi
Eğitim
Gençlere Danışmanlık
Pedagoji
Sınıf Yönetimi
Yaratıcı Sanatlar
Öğretim


I studied Environmental Science specializing in aquatic biology/ecology at Oregon State University. After 4 years in fisheries research, I've gained hands-on experience in field data collection, data analysis (utilizing Excel, R, and Access), conservation project leadership, technical report writing, and communicating with the public and other organizations. I'm currently adding to this skill set in my PhD program at Oregon State University Department of Microbiology. I use my ecology background to aid my investigation in salmon disease epidemiology.

Fisheries Technician

Developed quality customer service experience in a coffee kiosk located in Cutsforths Thriftway. Adeptly communicated with the manager and worked hard to be promoted to assistant manager within one year. Added to my organizational and communication skills. Learned how to train new employees while delivering a satisfying cafe experience to my customers.

Laboratory assistant working with a Masters student on his thesis titled "Characterizing Mercury Bioaccumulation in Larval Dragonflies." I assisted in water quality testing, experimental setup, analyzing images and videos, and handling over 300 dragonfly samples. I completed an individual presentation on the predator avoidance assay aspect of this project that can be found in the OSU scholars archive at https://ir.library.oregonstate.edu/concern/defaults/2z10wx37t?locale=en.

Department of Agricultural Education AND Agricultural Sciences Oregon State University

Volunteered with lead fish biologist KarenHans in a variety of fisheries fieldwork. Developed experience in electrofishing, seine netting, constructing weirs, fisheries education, and snorkel surveys. Gained skills in fish handling and identification.

Salmon and Trout Enhancement Program Volunteer

Worked with manager to produce wholesale production of baked goods. Became certified to work with co-workers with intellectual and developmental disabilities.

Worked alongside fisheries professionals to numerate salmonid runs in the Klamath River and its tributaries. Taught local communities about their watersheds through educational outreach and organizing a restoration volunteer event.

Corpsmember serving in the Watershed Stewards Program

Assisted fish health specialists in their monitoring efforts of bacterial kidney disease and other common fish diseases within the western Oregon fish facilities and wild stocks.

Working on the Willamette River rotary screw trap monitoring program. With traps above and below multiple dams in the Willamette basin, we can monitor the impacts that current downstream fish passage systems have on the health of juvenile Salmonids.

Collaborate with fish biologists on acoustic telemetry and hydroecology research.

Investigating potential causalities of pre-spawn mortality in adult spring Chinook salmon. I use molecular diagnostics, histopathology, transmission studies, and bioinformatics to further investigate the epidemiology of adult salmon enteritis (ASE), a recently described disease of Chinook salmon that has been correlated with increases PSM in the Columbia River basin. My main focus is investigating the relationship between a potential opportunistic parasitic biomarker and ASE.

Customer Service
Laboratory Skills
Photo Analysis
Research
Statistical Data Analysis


SADD, Gilder Lehrman Scholar, Psychology Club, Student Government

Financial Analyst II at Amergis

Compiled press kits
Created spreadsheets
Did mailings
Monitored blogs, trade publications, and websites

General office work
Did mailings
GDS'
Helped out with whatever needed to be done

•	Maintained the program calendars; scheduled appointments, meetings and events; managed all follow-up arrangements
•	Coordinated travel arrangements including the preparation of itineraries and other travel related materials as requested
•	Coordinated event planning of programs; during on-site events, meetings, seminars, intensives or institutes held in NYC, handled set-up and logistical assistance and support
•	Liaison for all internal constituencies and outside department related contacts
•	Provided assistance to faculty of Executive Masters program and Certificate programs regarding class material preparation
•	Managed and maintained multiple databases

•	Provided assistance to superiors at conferences and seminars by checking in attendees who had previously paid and signing up new attendees who paid at the door.
•	Responsible for preparation of all materials used in seminars and conferences.
•	Fulfill, confirm, input data into FileMaker and file away various orders and requests.

•	Screened and directed calls, provided information to callers, took and relayed messages.
•	Ensured knowledge of staff movements in and out of company.
•	Provided general administrative and clerical support to office members.
•	Maintained daily and weekly employee attendance via Microsoft Excel spreadsheet.

•	Identified potential federal government contracts that Adorama could provide their technology products/services
•	Provided expert guidance/direction to agencies, contracting officers, etc. toward achieving creative opportunities in the bid process
•	Coordinated bids and contracts with federal agencies
•	Provided internal market research and contract procurement assistance
•	Monitored the success of each contract and award on a regular basis

•	Created, introduced, and implemented new record keeping protocol
•	Monitored day-to-day activities and delegated tasks to coworkers in order to facilitate effectiveness and strong time management
•	Monitored the state, local, and federal agency registration processes to ensure that it was complete and accurate, as well as assisting with registration process, as needed

Train new Closers, perform quality control checks on team members files, respond to emails relating to team members with a solution or refer to someone who can offer a solution, review team members pipelines throughout the day, review procedural changes with team, grant/deny exception requests from other departments, re-assign files as needed, review all closing packages and closing disclosures (of new trainees) prior to being sent, monitor logs (via Excel spreadsheets), and monitor various reports.

• assist in completing market research and pricing models
• compile various data points for state licensing reporting
• set and create GTEs for team changes and promotions
• assisted in MPR process change
• exposed to contracts and the minutiae involved in review and approval
• oversee MPR and multiple Regions
• assist in training of new Financial Analysts

Blogging
Editing
Event Management
Event Planning
Facebook
Fundraising
Marketing
Microsoft Excel
Microsoft Office
Microsoft Word
Newsletters
PowerPoint
Press Kits
Press Releases
Public Relations
Publicity
Research
Social Media
Spreadsheets
Web Site Production


Tenacious and dynamic self-starter with demonstrated ability to operate independently and advance commercial book of business in the insurance segment. Thrives in challenging, fast-paced, and collaborative environments requiring an indepth understanding of the industry with track record of delivering against sales targets and market expansion. Works cross-functionally to cultivate relationships by means of trust, respect, ethical practices, and diplomacy.  Over 30 years' experience within Insurance industry'

Signature Strengthens
Account Management ▪ Insurance Operations ▪ Customer Care ▪ Business Expansion ▪
Underwriting ▪ Cross-Functional Collaboration ▪ Telemarketing ▪ Negotiation & Upselling ▪ MarketingAgency Management Systems (AMS 360) ▪ TAM ▪ EPIC
Office Management ▪ Compliance ▪ ImageRight ▪ etfile ▪ Microsoft 365

Licensed P&C Insurance Account Manager

San Patricio County, Texas, United States

Administered agency’s large personal lines accounts while serving as department supervisor, coordinating day-to-day activities, completing account managers development/performance reviews, and interviewing/hiring staff. Prospected, networked, and built working relationships internally and externally. Elevated team efficiency and effectiveness by continually reviewing and revamping agency practices

Personal Lines Account Manager & Department Supervisor

Sold and marketed to new/existing small and large commercial accounts, representing personal lines and writing new business originating from insurance producers and call-in referrals. Interacted with carriers, underwriters, and insureds.
Supervised projects and collaborated with cross-departmental staff while analyzing data, updating policies, and completing application submissions. Gathered information to prepare quotes, including online rating.

Large Commercial Account Manager
Provided account support and end-to-end customer service for agency’s large accounts book of business. Maintained accurate/updated client information to address intermediate-level client inquiries and assist in establishing strong business relationships with underwriters and producers. Prepared proposals and sold insurance products/services to accounts.

Large Commercial Account Manager 08/2022 – Present
Service all aspects of large accounts, market renewals, prepare proposals, handle claims, process renewals/endorsements, and issue certificates. Organize the day-to-day operations of clients' insurance needs while working to support delivery of proper insurance and risk management services. Mobilize sales tools to prioritize activity based on opportunity.

Large accounts Commercial Account Manager

AMS360
Account Management
Casualty Insurance
Certificates Of Insurance
Client Relations
Commercial Insurance
Customer Relationship Management (CRM)
Customer Service
Epic Systems
General Insurance
Insurance
Insurance Brokerage
Legal Liability
Liability
Market Planning
Marketing
Marketing Strategy
Microsoft Office
New Business Set-up
Online Marketing
Personal Lines
Professional Liability
Property and Casualty Insurance
Relationship Management
Renewals
Sales
Sales & Marketing
Underwriting
Workers Compensation


Ventabren, Provence-Alpes-Côte d'Azur, France

Systèmes de contrôle d'accès, biométrie, gestion du temps

DUT Organisation et Génie de la Production

Technicien Support Europe

ventabren, provence-alpes-côte d'azur, france

Bouches-du-Rhône, Provence-Alpes-Côte d'Azur, France

Éguilles, Provence-Alpes-Côte d'Azur, France

Bénévole


S & M Manager

Project Leader - Novec1230 Fire Protection & Data Center


Geosciences Student Association, Undergraduate Research Scholars, MSC Forsyth Center Galleries Docent

T.A. for GEOG 160 - Mapping Our Changing World and GEOG 363 - Geographic Information Systems
R.A. for Dr. Cynthia Brewer

Principal Proposal Manager at Esri

San Bernardino County, California, United States

I was a grant writer shared between the Texas A&M University Center for Housing and Urban Development Colonias Program and AVANCE Rio Grande Valley.

State College, Pennsylvania, United States

ArcGIS
ArcMap
Cartography
GIS
Grant Writing
Proposal Coordination
Proposal Production
Remote Sensing
Spatial Analysis
Teaching


English Language and Literature, General

The University of Memphis—Cecil C Humphreys School of Law

Bureaucrat at HUD

Community Outreach
Customer Service
Event Planning
Fundraising
Leadership
Leadership Development
Marketing
Microsoft Office
Negotiation
New Business Development
Nonprofits
Public Speaking
Research
Sales Management
Strategic Planning
Team Building


San Diego County, California, United States

Higher education professional focused on process improvement with over 15 years of global experience in varied educational institutions. Strong attention to detail and writing skills while collaborating well across units and building sincere relationships. Quick learner, adept with technology, and enjoys both quantitative and qualitative projects.

First Year of Studies Peer Advisor /  Sustained Dialogue / Diversity Training Peer Educator /
Center for the Homeless Internship / Boys and Girls Club of St. Joseph County Volunteer /  Our Lady's Helpers Reading Program Volunteer / Center for Social Concerns Children and Poverty Seminar

Graduated cum laude
Dean's List, 4 semesters
Boehnen Fund for Excellence in Gender Studies Summer Internship Grant, 2008

David T. Link Prize for highest GPA among study abroad students

Practica in ECSU Study Abroad Office and UConn Office of the Provost / HESA International Experience Planning Committee Member / Senior Year Experience Course Co-Facilitator / Pi Beta Phi Chapter Advisor

UConn Outstanding GA/TA Award (2013)
Patricia Martin Ph.D. '95 and Kenneth Sawicki B.A. (Bus) '75 Minority Assistance Fund Award Winner (2012)

Academic Advising Program Director, UC San Diego

NACADA National Conference Presentation (St. Louis, MO) - "Cohort Advising From Orientation to Graduation"

ILACADA Drive-In Conference Presentation (Dixon, IL) - "Cohort Advising From Orientation to Graduation"

NACADA National Conference Presentation (Louisville, KY) - "Intrusive & Proactive: Are We Sending Great Outreach?"

Senior Year Experience: An Emerging Course to Transition Beyond Graduation

{"Thomas Dickens"
"Daniel Doerr"
"Jessica N. Emig"
"Fany D. Hannon"}

Journal of Student Affairs at New York University

Taught English in two high schools and one special-needs school. Participated in club activities such as the school festival and school trips.

Adapted teaching and communication methods to instruct a wide range of English levels as an instructor of three adult classes and one class for toddlers at the community center. Volunteered to translate documents for the Minamata Municipal Disease Museum.

Japan Exchange and Teaching Program(me JET

Advised students interested in study abroad and assisted with paperwork. Conducted pre-departure orientation for students going abroad after revising a pre-departure manual and creating a culture shock informational document. Developed orientation for students returned from studying abroad. Designed and maintained an online blog site to connect ECSU students. Drafted affiliation agreement for an additional study abroad provider to be utilized by ECSU. Completed a guide for student workers in the office.

Office of Study Abroad, Practicum Student

Recruited students and chose approximately 100 mentors; planned and conducted four-day summer training; supervised ten student teaching assistants for first year experience mentors’ course. Taught introduction to college course each semester with an undergraduate mentor to 19 first year students. Managed the annual awards process for Outstanding First Year Experience Instructors and Mentors.

Advised national award-winning Alpha Lambda Delta chapter (national honor society for first year students). Met individually with students on academic probation as an academic support facilitator in the UConn Connects program. Supported the Global Ed project by co-teaching a course section of 13 Business Connections Learning Community students. Coordinated Learning Community Ambassadors (LCA) program.

Peer Education Coordinator (First Year Programs & Learning Communities)

Planned a week-long orientation schedule for 650 incoming graduate students.  Collaborated with numerous offices, including Office of International Students and Scholars.  Designed assessment instruments to evaluate past orientation events.  Utilized online communication tools and social networking sites.

Assistant Orientation Coordinator, NODA Intern (Graduate Arts and Sciences)

Advised approximately 150 first-year students conditionally accepted to Montana State University and enrolled in developmental education courses at Gallatin College. Met with students individually to select courses, discuss academic and life goals, address challenges, and provide resources.  Presented information to students and parents during summer orientation.

Coordinated Early Alert Referral System used by faculty for at-risk students. Taught three-credit Effective Academic Practices course each semester. Communicated with constituents across campus regarding developmental education courses. Served on university-wide academic advising committee.

Academic Advisor for Developmental Education (Gallatin College)

Advised cohort of 300-400 students from orientation to graduation by understanding academic policies, degree requirements, and program offerings to assist with course planning, adding and dropping courses, financial aid appeals, veterans benefits form, and referrals to campus-wide resources. Certified degrees for graduation. Conducted group presentations and provided registration assistance during orientation

Assisted with Intercollege Transfer process and new advisor training committee. Collaborated to make decisions regarding academic probation and dismissal. Taught seminar course for first-year students.

Academic Advisor (College of Liberal Arts and Sciences)

Managed cohort advising system for thirty professionals advising 10,000 undergraduate students in the college, including assigning academic advisors, balancing caseloads, overseeing mandatory advising for first-year students each semester, distributing reports for proactive advising outreach initiatives, and ensuring accountability. Collaborated with directors to improve communication to staff, enforce policies, provide ongoing training, develop guidelines for staff expectations, address staffing concerns, and improve consistency among 45 advisors unit-wide.

Supervised 10-13 full-time academic advising professionals, including regular one-on-one meetings, annual performance reviews, and providing regular feedback. Hired professional staff; trained new advisors on all aspects of cohort advising as well as assisted with HR requirements, IT processes, and acclimation to office culture.

Assistant Director, Cohort Advising (College of Liberal Arts and Sciences)

Associate Director, Proactive and Intrusive Advising

Led all academic advising efforts in undergraduate college of 5400 students including enforcing all university and college academic policies; advising new students; degree conferral; academic review and disqualification; readmission; and holistically responding to constant student inquiries in a fast-paced environment.  Met with high-level students of concern to connect to campus and community resources.

Directly and indirectly supervised professional advisors including hiring, training, and evaluating; supported staff professionally and personally through pandemic remote work and transition to hybrid.  Sought innovative ways to more proactively advise students, improve communication, develop interventions for academic difficulty, and best use staff resources. Served on Council of Deans of Academic Advising, helping create and improve academic policies university wide by collaborating with campus colleagues.

Dean of Academic Advising, Revelle College

Coordinate undergraduate advising efforts across academic departments and programs and between the departments, programs, and the undergraduate colleges, including training for advisors. Work closely with the Dean of Undergraduate Education, department/program advisors, and the colleges’ Council of Deans of Academic Advising to develop policies, procedures, and efficiencies across academic advising.

Academic Advising
Blogging
Cultural Exchange
Event Planning
Foreign Languages
International Education
International Relations
Japanese
Microsoft Office
Peer Mentoring
PowerPoint
Public Speaking
Research
Student Affairs
Student Development
Student Organizations
Student Recruiting
Teaching
Teaching English
Teaching English as a Second Language

Mentor

Food Repack Volunteer


FM Monitoring at ICICI Bank

Abhijeet Mohite is a Manger IT with the Mercedes-Benz (Shaman Group) who brings in 8 months of experience in Remote Infrastructure Management/ Server Administration and Maintenance using processes as per ITIL Framework.

ERP
IT Management
IT Strategy
ITIL
Team Management
Vendor Management


Experienced Deputy General Manager with a demonstrated history of working in the international trade and development in Chemical / Fertilizer industry. Worked overseas in Indonesia (2 years), Singapore (4.5 years) and Germany (4 years). Skilled in Negotiation, Business Planning, International Business, International Sales, and Management. Strong sales professional with a Bachelor focused in Economics from The University of Tokyo. INSEAD International Executive Program graduates. Also now acting as a visiting Faculty at Globis for Marketing.

Economics

Executive Coordinator, Basic Materials Unit, Mitsui & Co., Ltd.

Aug 2008 to today
Currently involved in strategy planning and adminisitration for Chemical Unit of the company.

Oct 2005 to Aug 2008
Trading and marketing manager for Ammonia

Oct 2003 to Oct 2005  Singapore
Manager for chemicals looking after Ammonia and Speciality/Organic Chemicals business in S.E.Asia

Jan 2001 to Oct 2003  Singapore
Acted as Vice President of the vessel operating company dedicated for fully refrigerated type fleets. Also involved in off-shore trading business for Ammonia covering Middle East - South East Asia region.

Apr 1999 - Dec 2000  Jakarta, Indonesia
Acted as manager for Fertilizer Business, engaged in procurement of export product as well as marketing of import products. All are so called bulk chemicals which requires chartering of spot fleetI

Jan 1997 - Mar 1999
Acted as Assistant Manager for Fertilizer Business

Jul 1996 - Dec 1996
Overseas training for Ammonia trade at Vancouver, Canada and Sanary, France

Apr 1991 - Jun 1996
Fertilizer off-shore trading

Sales, Marketing, Trading and logistis arrangement of Bioethanol/Biodiesel and Specialty Chemicals.

General Manager, Ammonia Dept., Methanol & Ammonia Div.

Depupty General Manager, Methanol & Ammonia Division

Supporting G.M. on the overall management of a division consisting of nearly 60 staffs.
The assignment includes, setting up of the business strategy, establishment of comprehensive business model, human-resource management and financial management.

Deputy General Manager, Olefins & Chlor-Alkali Division

Faculty for Marketing

Supporting G.M. on the overall management of a division consisting of nearly 50 staffs.
The assignment includes, setting up of the business strategy, establishment of comprehensive business model, human-resource management and financial management. Also putting much focus on various business innovation including Digital Transformation and Materials Informatics etc.

Deputy General Manager, Performance Monomer & Coatings Div., Basic Materials Business Unit

Team Leader, Digital Transformation Business Development Team, Basic Materials Business Unit

Executive Coordinator, Basic Materials Business Unit

Business Development
Business Planning
Business Strategy
Change Management
Due Diligence
International Business
International Sales
Management
Management Consulting
Mergers & Acquisitions
Negotiation
New Business Development
Procurement
Product Development
Start-ups
Strategic Planning
Strategy
Trading


Diversity, Inclusion, and Belonging for All

Bringing over 13 years of commercial operations experience, I'm a proactive Sales & Marketing Support Manager specializing in Bid Management, Pre-Sales, and Business Operations. I've successfully guided and inspired teams to success through adept team management, showcasing strong strategic and organizational abilities. As a seasoned professional, I've navigated intricate bid processes, consistently proving my leadership capabilities. Eager to leverage my extensive experience to contribute to the growth and success of dynamic organizations.

St Patricks Anglo Indian Higher Secondary School

Primary Modules: Microprocessor and Micro Controllers, Linear Integrated Circuits, Fundamentals of Computing, Computer Networks, Digital Electronics

Primary Modules: TCP/IP Networks, Cryptography, Network   Security

Proposal Specialist | Sales Enablement and Bid Expertise

•	Created proposals for Telecom engagements in NORAM & APAC for Service Providers and Equipment Manufacturers.
•	Conducted presentations and demonstrations on Infinite Computer Solutions' products and services.
•	Provided account management support, preparing review reports, pipeline forecasts, and quarterly analyses.
•	Managed MIS, maintaining monthly trackers for Business Unit performance and budget vs achieved comparison.
•	Collaborated with senior management and Account Directors for strategic planning and lead generation.

Analyst - Presales & Proposal Development

•	Prepared RFX responses with Presales consulting, data research, and techno-commercial presentations for global and prospective clients.
•	Reported to Presales Head, ensuring proposals met customer requirements with high quality and timeliness.
•	Liaised across verticals to develop quality RFX responses.
•	Collaborated with Delivery team for cost-effective solutions highlighted in proposals.
•	Supported Global sales team (US, EMEA, APAC) in lead generation, prospect qualification, and customized presentations.
•	Coordinated with technical teams for end-to-end solutions and provided account management support.
•	Analyzed Telecom Market dynamics for new technology and prospects, contributing to strategic initiatives and successful responses.

•	Lead and manage a team of experienced Bid Managers.
•	Foster effective team communication and collaboration for streamlined operations.
•	Oversee, review, and develop team performance to enhance efficiency and results.
•	Represent and support team members' needs to higher management for a cohesive work environment.
•	Prepare responses to RFP/RFI for leading clients across sectors in Tag and DHL Supply Chain.
•	Manage end-to-end bid processes for significant deals, ensuring qualification to successful bid submission.
•	Support big deal bids for Americas, EMEA, and APAC, managing tenders, RFPs, and RFIs.
•	Develop comprehensive bid plans, outlining stakeholders, responsibilities, milestones, and response frameworks.
•	Liaise with internal stakeholders and SMEs (Delivery, Legal, HR, CIO, Quality) to ensure compliance in response documents.
•	Collaborate with the sales team to create marketing collateral, case studies, and presentations for client meetings/demonstrations.

Demonstrated success in leading high-performing teams and delivering successful bids for major clients.

Analysis
Bid Response
Bid Strategy
Bids
Business Analysis
Business Development
CRM
Communication
Deadline Management
Market Research
Microsoft Exchange
Microsoft Office
Network Security
Networking
Pre-sales
Project Management
RFI
RFP
Reporting & Analysis
Requirements Analysis
Salesforce.com
Senior Stakeholder Management
Team Leadership
Team Management
Telecommunications
Vendor Management
Windows


Designing Emotion: How To Use Design To Move People

CEO & Founder na Sentia, um modelo inteligente B2b que ajuda empresas a reduzir Custos Trabalhistas.Joel Lopes+55 11 941612403

Faculdade de Belas-Artes da Universidade de Lisboa

Digital Communication and Media/Multimedia

CEO & Founder @ Sentia (Compliance+Blindagem de DRE) ✦

Ouro / Acciones en redes sociales / Miles for the People
Prata / Lanzamiento y activación de marca / Miles for the People
Bronze / Experiencias en plataformas digitales / Miles for the People
Finalista / Melhor ideia Local / Miles for the People

El OJO

Bronze / Direct / Miles for the People
Bronze / Brand Experience & Activation / Contract Translator
Bronze / Social & Influencer / Miles for the People
Bronze / PR / Miles for the People
Shortlist / Mobile / Miles for the People
Shortlist / Mobile / Contract Translator
Shortlist / Brand Experience & Activation / Contract Translator
Shortlist / Digital Craft / Contract Translator
Shortlist / Direct / Contract Translator
Shortlist / Direct / Miles for the People
Shortlist / Social & Influencer / Miles for the People
Shortlist / Sustainable Development Goals / MFTP
Shortlist / PR / Miles for the People
Shortlist / Sectors Automotive / Volvo S60 Shopper

Cannes Lions

Shortlist / Impact / Miles for the People
Shortlist / Initiative / Miles for the People
Shortlist  / Educational and financial Empowerment / Miles for the People

D&AD

Silver / DOOH / Volvo S60 Shopper

Smarties X

Gold / Human & Civil Rights / Best Brand Campaign / Product Innovation / Miles for the people
Gold / Responsible Technology / Innovation / Product Innovation / Contract Translator

The Anthem Awards

Gold / Brand Experience & Activation / Contract Translator
Silver / Human Rights / Contract Translator
Silver / Creative eCommerce / Contract Translator
Silver / Creative eCommerce / Volvo S60 Dealerships
Bronze / Brand Experience & Activation / Volvo S60 Dealerships
Bronze / Direct / Volvo S60 Dealerships
Bronze / Creative eCommerce / Volvo S60 Dealerships
Bronze / Mobile / Contract Translator
Bronze / Data insights / Contract Translator
Bronze / Place brand / Contract Translator
Crystal / PR / Contract Translator

2 Shortlist / Volvo S60 dealerships
1 Shortlist / Contract Translator

Ad Stars 2021

Top 50 Healthtechs mais inovadoras área da Saúde

Prêmio Medicina SA

Prêmio iBest - Top 10 melhores Healthtech 2021 / Memed

Prêmio iBest

Top 50 Healthtechs LATAM

1ª Empresa de Software no Brasil a receber o certificado de classificação de SAMD (Software as a Medical Device)
ISO 13485:2016 —  Desenvolvimento de Software e Aplicativo para controle de Glicemia e funções correlatas

ISO 13485:2016 —  SAMD (Software as a Medical Device)

Região Metropolitana de São Paulo, São Paulo, Brazil

Responsável por liderar projetos de interface digital, desktop e Mobile de várias marcas, desde o design do produto até a entrega final, entendendo as necessidades do usuário e as estratégias de negócios para propor a melhor solução.

Participação constante em reuniões de alinhamento interno e co-criação com o cliente.

Clients: Leaseplan, Essilor

Trabalhando em estreita colaboração com o ECD e CCO e em parceria com uma equipe de criativos e departamento de estratégia desenvolvendo um produto digital vencedor da conta de Devassa (Heineken) e Havaianas na carteira de clientes que gerou R$42MM para a empresa.

Principais tarefas:
Wireframes | Fluxos de usuário | Prototipação | Protótipos navegáveis

Trabalhei alocado no cliente com uma equipe de mais de 10 designers na criação de uma nova experiência digital, além de novos produtos e recursos para o líder do mercado financeiro Banco Safra (Mobile, Desk e App).

Responsável por auxiliar na atualização de todo o Design System para integração de touch points digitais, bem como refazer toda a usabilidade, fluxos, interações, interface, etc..

Apresentações a stakeholders, e implementação de boas práticas gerais ao longo de todo o escopo do projeto.
Alinhamento do produto com os objetivos e diretrizes de negócio por meio de benchmarks e entrevistas com usuários.

Clientes: Banco Safra, Vodol

Criação da nova experiência digital do Safra Online Banking, implementando novos produtos, e recursos (Mobile, Desk e App).

Responsável por auxiliar na atualização de todo o Design System para integração de touch points digitais, refazer toda a usabilidade, fluxos, interações e design de interface, benchmarks e entrevistas com usuários. Apresentações a stakeholders, e implementação de boas práticas gerais ao longo de todo o escopo do projeto. Alinhamento do produto com os objetivos e métricas de negócio.

Principais tarefas:
Prototipação | Fluxos de usabilidade | Wireframes | Testes de usabilidade e validação com usuários reais | Pesquisa

Responsável por liderar o time de UX (2UX / 1UI), criando iniciativas de cultura de design em toda a empresa através de dinâmicas, palestras e fornecimento de material didático.
Participação constante em alinhamentos e co-criação com cliente.
Energéticamente construindo experiências inovadoras e diferenciadas que combinem estratégia, criatividade e tecnologia, apostando em um modelo mais colaborativo entre departamentos.

Desenvolvimento de novos produtos e serviços para todas as Bts e prospects, integrando meus esforços também na busca de New Business  em parceria com as demais lideranças (CEO, Atendimento, Criação e Mídia), encaixando com sucesso clientes como Devassa (Heineken) e 99 food (Didi).

Clientes - P&G (Gillette), Heineken, Volvo, GSK (Sensodyne, Eno), XP Investimentos, Reclame Aqui

Awards - 4 Gold, 5 Silver, 11 Bronze, 17 Shortlist
Emissores - D&AD | Cannes Lions | El OJO | Webby Awards | Smarties X | Ad Stars
Categorias - Inovation | Mobile | Experience & Activation | Digital platform experience | DOOH | etc..

• Proposta de lei PL 5963/2019 (Status 2023 — Pendente)

Responsável pelas especialidades de Design e Produto no Squad Receita Digital (pacientes), atuando desde o discovery ao delivery do produto, evoluindo de um MVP a um produto dominante no marcado brasileiro em 12 meses.
Reportando direto para CPO e CTO, trabalhando lado a lado com o time Comercial potencializando e ajustando as prioridades do delivery aumentando parcerias estratégicas de Growth.

Maximizando o valor do produto através da colocação no ar vários MVPs testando rapidamente as hipóteses em ciclos de desenvolvimento curtos com entregas frequentes e incrementais.

Prêmios:
iBest, Top 10 Healthtechs Brasil 2021 | Medicine S/A - top 50 Healthtechs mais inovadoras 2020

Resultados:
Crescimento de +483% do número de prescrições por mês | +167% Total de Prescrições YoY | Aumento do Market Share Memed no Brasil em +194,1%

Designer e Product Manager - Receita Digital

Responsável por desenhar as versões piloto dos Marketplaces de medicamentos e exames em parceria com o CPO, 2 PM, 1 PD e 8 Devs.

Colaborando diretamente com parceiros como Cliquefarma e inovação aberta da Vtex para maior agilidade na apresentação dos MVPs que foram efetivados em menos de 3 meses.

Highlights:
Teste piloto do MVP Marketplce de medicamentos foi testado com sucesso pelo CEO e CPO em uma sessão Live, frente a toda a empresa e investidores contemplando o fluxo completo; desde o recebimento da receita, escolha do item, compra, pagamento, confirmação e recebimento do produto.

Product Designer Especialista - Marketplace

Responsável por desenhar um ecossistema de inovação do paciente alinhando a proposta de valor com os objetivos de negócio a longo prazo, e endereçando esse novo produto a uma segmentação de audiência bem definida.

Desenhei um produto composto de múltiplas entregas para ser o motor de crescimento da Memed aumentando o LTV e descendo o CAC do paciente; criando jornadas personalizadas complementares através de uma experiencia única que valoriza e empodera o paciente a se tornar um player ativo na sua jornada da Saúde.

Para entender e construir um produto com foco no usuário foram feitas entrevistas, benchmarks de mercado, desenvolvidos fluxos de jornadas, histórias e um brainstorming que possibilitou desenhar uma visão de futuro e priorizar em quais iniciativas focar para uma entrega incremental de valor, e cimentar um novo posicionamento da empresa bem como uma visão diferenciada pelo paciente da nossa proposta inicial de valor linear para uma mais sólida e ajustado ás suas verdadeiras necessidades.

Product Designer Especialista - Hub de inovação

Líder dos times de Design e Produto nos Squads Pacientes e Clínico, reportando diretamente ao CPO.
Liderando as capacidades de Discovery e Delivery próximo com engenharia (CTO e Devs).
Responsável por apoiar o desenvolvimento da estratégia de portfólio no ecossistema de produtos, compreendendo visão, pipeline, inovação, dispositivos de integração (IOT), recursos e funcionalidades.

Responsável pelo recrutamento e desenvolvimento do time, liderando as capacidades de Discovery e Delivery próximo com engenharia e time clínico.

Priorizando a ponte, boa comunicação e sinergia entre design, produto, engenharia e C-Levels para uma clara direção do produto.

Prêmios:
Holon IQ 2022, Top 50 Healthtechs LATAM | Holon IQ 2023, Top 50 Healthtechs LATAM

Resultados:
Implementação de iniciativa (Score) que diminuiu 84,4% do tempo original de atendimento | Implementação de ”sintomas adicionais” no fluxo de inputs de saúde o que permitiu o ajuste da navegação e impulsionar as vendas B2b (comercial) do nosso produto no mercado.

Reportando diretamente ao COO, sou responsável por dirigir, escalar e orientar os departamentos de Produto, Design, Dados, CX e Atendimento; Sou responsável também pela missão, estratégia e objetivos do ecossistema de produtos Glic para Pacientes e Profissionais de Saúde.
Promovo constantes iniciativas conjuntas entre Produto, Marketing, Engenharia e Comercial privilegiando uma direção unificada e o progresso direcionado a outcomes.
Ponte entre Stakeholders internos (Glic+Afya) e externos (Mercado) para parcerias estratégicas e interessantes aos objetivos de negócio.

Certificação:
1ª Empresa de Software no Brasil a receber o certificado de classificação de SAMD (Software as a Medical Device) - ISO 13485:2016

Resultados:
Subida de 18 pontos no NPS | Redução de 59,4% no Time To Market | Aumento do MAU em 10,4% (YoY) | Aumento do LifeTime em 71,4% | Crescimento de 48.6% do Product Usage Rate | Redução de 25,3% no Churn | Aumento de Vidas B2b em +183% (YoY) | Aumento do faturamento em +54,5% R$ (YoY)

TheStarter - Cursos Avançados de UX Design

Orbiteer é uma Spacetech internacional com sede no Reino Unido focada em comunidade e matchmaking de talentos, empresas e fornecedores do setor espacial.

O meu papel como consultor é fornecer orientação estratégica diretamente para o CEO em áreas relevantes do negócio, nomeadamente produto, experiência e Growth.

Na Sentia ajudamos empresas a reduzir Custos Trabalhistas identificando e mitigando os riscos antes que estes se tornem problemas financeiros.

Não somos Wellness,

Somos a sua blindagem de DRE para você não se preocupar com compliance, multas, INSS, litígios Trabalhistas, e só focar no crescimento da sua empresa!

O que oferecemos:
— Compliance NR-1 integrada ao PGR
— Tradução Direta de impacto no DRE
— IA Preditiva de Riscos Psicossociais
— Ações de mitigação por área

Adobe Creative Suite
Adobe Illustrator
Agile Methodologies
Artificial Intelligence (AI)
Business Development
Business Growth Strategies
Business Strategy
Business-to-Business (B2B)
Design Leadership
Digital Innovation
Digital Strategy
E-commerce
Group product manager
Growth
Leadership
Lean Thinking
PMM
Product Design
Product Leadership
Product Management
Product Planning
Prototyping
Research
Scrum
SketchUp
Software as a Service (SaaS)
Usability Testing
User Experience
User Experience (UX)
User Experience Design
User Interface Design
User-centered Design
Web Design
Wireframing
adobe XD
inVision
mobile

Mentor


Dear Values Connector,

This is Phekdey.I'm developer.Thanks for connection with me.
Telegram: +855 89 755 770

Information Technology (IT) at University South-East Asian (USEA).

Hi.

Skill International Technology School SITS

2D Animation
3D Animation
Adobe Illustrator
Adobe InDesign
Adobe Photoshop
Advertising
AutoCAD
Back-End Development
Customer Support
Data Analysis
Databases
DevOps
E-Learning
Email
English
Front-End Development
General Insurance
Graphic Design
Help Desk Support
Leadership
Microsoft Office
Microsoft SQL Server
Mobile Applications
Online Advertising
Programming
Reporting
System Administration
Teaching
Video Editing
Web Design
Web Development
Websites
WordPress
YouTube


Maestría en RR.HH- Dirección y Administración de RR.HH

Magister en Dirección de RR.HH- Administración de Personal y Legislación laboral

Gestión de recursos humanos/Administración de personal, general

Universidad Peruana de Ciencias Aplicadas

Universidad Nacional Mayor de San Marcos

Sistemas de información de gestión, general

Jefe corporativo de RRHH

	Elaboración de procesos de Gestión de RRHH desde la implementación de las políticas internas de la empresa, perfiles de puesto, MOF.
	Manejo de Reportes y KPIS de RR. HH de productividad en gráficas y estadísticas, reportes de horas, rotación, clima laboral.
	Encargada de los procesos de reclutamiento, Selección, Sociabilización, etc. integrado con sistema SAP para puestos de jefaturas y gerencia.
	Supervisión de administración de personal desde el ingreso a planilla con apertura de cuentas bancarias hasta la (elaboración de contratos, renovaciones; cálculos de beneficios sociales, gratificaciones, CTS, utilidades, y préstamos a personal)
	Supervisión del área de Asistentado Social.
	Supervisión al área de seguridad industrial del cumplimiento de la normativa de seguridad pre y post ocupacional con el manejo de presupuesto anual.(SCTR, Pólizas,etc).
	 Representación ante entidades públicas y privadas a nombre de la empresa.
	Responsable de la caja chica de área administrativa

	Elaboración de procesos de Gestión de RRHH desde la implementación de las políticas internas de la empresa, perfiles de puesto, MOF de 16 secciones de venta.
	Administración de diagnósticos organizacional de la empresa como son las de evaluaciones de desempeño a cada uno de los colaboradores con la modalidad de 360°, 180° y 90°; Clima Laboral enfocada en la metodología del GPTW.
	Manejo de Reportes y KPIS de RR. HH de productividad en gráficas y estadísticas, reportes de horas, rotación, clima laboral, cumplimientos de plan de capacitación, planes de sucesión y línea de carrera.
	Encargada de los procesos de reclutamiento, Selección, Sociabilización, etc. integrado con sistema SAP; así como la supervisión con bolsas reclutadoras para puestos de jefaturas y gerencias (Manpower, Bumeran).
	Supervisión de administración de personal desde el ingreso a planilla con apertura de cuentas bancarias hasta la (elaboración de contratos, renovaciones; cálculos de beneficios sociales, gratificaciones, CTS, utilidades, y préstamos a personal)
	Supervisión del área de Asistentado Social.
	Supervisión al área de seguridad industrial del cumplimiento de la normativa de seguridad pre y post ocupacional con el manejo de presupuesto anual.
	 Representación ante entidades públicas y privadas a nombre de la empresa

	Elaboración de procesos de Gestión de RRHH desde la implementación de las políticas internas de la empresa, perfiles de puesto, MOF y procesos de integrados para el sistema de 12 certificaciones vigentes (orgánica, SMETA, BRC, HACCP, JAS, FAIR TRADE, etc.) dedicados al cumplimiento de calidad de la producción ISO 9001 versión 2015
	Administración de diagnósticos organizacional de la empresa como son las de evaluaciones de desempeño a diferentes niveles y jerarquías con la modalidad de 360° y 180° y Clima Laboral enfocada en la metodología del GPTW 2017 y coach de líderes.
	Manejo de presupuesto del área anual y sub áreas (capacitación, bienestar social, seguridad industrial) cruzado y elaborado bajo los estados contables y financieros en coordinación con el área contable y los costos por producción teniendo impacto en las políticas de la empresa
	Manejo de Reportes y KPIS de RR. HH como rotación, clima laboral, cumplimientos de plan de capacitación, planes de sucesión y niveles de escala salarial con la modalidad de HAYGROUP
	Encargada de los procesos de reclutamiento, Selección, Sociabilización, etc. integrado con sistema SAP; así como la supervisión con bolsas reclutadoras para puestos de jefaturas y gerencias (Manpower).
	Elaboración y supervisión de administración de personal (Compensaciones) desde el ingreso a planilla con apertura de cuentas bancarias hasta la (elaboración de contratos, renovaciones; cálculos de beneficios sociales, gratificaciones, CTS, utilidades, y préstamos a personal).
	Supervisión y elaboración de declaraciones PLAME y AFP NET. así como elaboración de asientos contables con los respectivas provisiones por centro de costos y mano de obra producción.
	Supervisión del área de Asistentado Social y seguridad industrial del cumplimiento de la normativa de seguridad para un rubro agroindustrial.
	 Representación ante entidades públicas y privadas a nombre de la empresa.

	Elaboración de procesos de Gestión de RRHH desde la implementación de las políticas internas de la empresa, perfiles de puesto, MOF y procesos integrados para el sistema de sistema de 08 certificaciones vigentes (orgánica, SMETA, BRC, HACCP, JAS, FAIR TRADE, etc.) dedicados al cumplimiento de calidad de la producción Ivigente ISO 9001 versión 2015, ISO 45001.
	Administración de diagnósticos organizacional de la empresa como son las de evaluaciones de desempeño a diferentes niveles y jerarquías con la modalidad de 360° y 180° y Clima Laboral enfocada en la metodología del GPTW 2017 y coach de líderes.
	Manejo de presupuesto del área anual y sub áreas (capacitación, bienestar social, seguridad industrial) cruzado y elaborado bajo los estados contables y financieros en coordinación con el área contable y los costos por producción teniendo impacto en las políticas de la empresa
	Manejo de Reportes y KPIS de RR. HH como rotación, clima laboral, cumplimientos de plan de capacitación, planes de sucesión y niveles de escala salarial con la modalidad de HAYGROUP
	Encargada de los procesos de reclutamiento, Selección, Sociabilización, etc. integrado con sistema Oracle, SAP; así como la supervisión con bolsas reclutadoras para puestos de jefaturas y gerencias .
	Elaboración y supervisión de administración de personal desde el ingreso a planilla con apertura de cuentas bancarias hasta la (elaboración de contratos, renovaciones, altas y bajas de T- REGISTRO, cálculos de BBSS, gratificaciones, CTS, utilidades, y préstamos a personal)
	Declaraciones PLAME y AFP NET así como elaboración de asientos contables con los respectivas provisiones por centro de costos y mano de obra para producción.
	Supervisión del área de Asistentado Social, Es salud y EPS. Manejo de presupuesto de la dicha área anual
	Supervisión al área de seguridad industrial y ocupacional del cumplimiento de la sociabilización del personal pre y post ocupacional (examen médico, capacitación, etc).

Management
Microsoft Office
Project Management


Il motore del mio lavoro è la passione per l’informatica che da sempre alimenta questo interesse
facendomi adattare ad ogni esigenza di sviluppo e stimolando la mia capacità di apprendere: questo mi mantiene sempre aggiornato sulle nuove tecniche di sviluppo e mi permette di non aver timore di alcun tipo di progetto.

Web Analysis & Development Supervisor presso Modula S.p.A

Reggio nell'Emilia, Emilia-Romagna, Italy

Elettronica Reverberi Enetec Merloni Progetti Energy Saving

a

.Net Framewrork
ASP.NET
Analisi dei dati
Bootstrap
C#
HTML
JavaScript
Lavoro di squadra
MVC
MVVM
Microsoft Office
Problem solving
SQL
Sviluppo di software
VB.NET
WPF


Maulana Abul Kalam Azad University of Technology West Bengal formerly WBUT

Omni Sport Leader at Decathlon Sports India

Communication
English
HTML Scripting
PHP
Python (Programming Language)


Regional Account Manager at DoctorLogic

Lehigh County, Pennsylvania, United States


GERENTE Y ADMINISTRADOR DE PLANETBIER-NARESME S.L

UNO DE LOS BARES MAS EMBLEMÁTICOS DE LA ZONA, YA POR SER EL MAS AÑOS LLEVA EN LA ACTIVIDAD NOCTURNA DE MALGRAT.

LUGAR DE MODA EN LA ACTUALIDAD DE LA ZONA ,POR SU COCTELERIA Y BUEN AMBIENTE

Alimentación y bebidas
Customer Service
Estrategia de mercadotecnia
Event Management
Event Planning
Food & Beverage
Gestión de eventos
Hospitalidad
Hospitality
Hospitality Industry
Hospitality Management
Hotel Management
Hotels
Microsoft Excel
Microsoft Office
Microsoft Word
Negociación
Plan de negocio
Servicio de atención al cliente
Ventas


King of Prussia, Pennsylvania, United States

Specialties: Bridget specializes in the placement of Accounting and Finance professionals, working with candidates ranging from CFO's and Controllers to Accounts Payable and Receivable Clerks.

Recruiter at Liberty Personnel Services, Inc.

king of prussia, pennsylvania, united states

Montgomery County, Pennsylvania, United States

Liberty Personnel Services, Inc. is a partnership, formed by recruiters throughout the region, with the guiding principles of professionalism, integrity and efficiency. We are committed to building long term relationships with our clients, job seekers, and our own employees. We are in the people business and believe that it is essential to be professional and fair with each person we work with.

Our clients include Fortune 500 companies and small corporations. They range from start up companies to companies over 100 years old. Companies use our services to find employees in many fields including, but not limited to, Engineering, IT, Architecture, Pharmaceutical, Clinical Research, Scientific, Medical Communications and Education, Manufacturing, Administrative and Accounting.

We firmly believe that our experience and personal touch separates us from other agencies. Give us the opportunity to demonstrate our capabilities.

Bridget Barry
Liberty Personnel Services, Inc.
bb@libertyjobs.com
484-238-1948
www.libertyjobs.com

Accounting
Applicant Tracking Systems
College Recruiting
Employee Relations
Executive Search
Human Resources
Internet Recruiting
Interviews
Onboarding
Recruiting
Sourcing
Start-ups
Talent Acquisition
Talent Management
Technical Recruiting