Avaya Professional Specialist - Sales (APSS) - SME Communications

Avaya Professional Specialist - Sales (APSS) - Contact Center

Avaya Professional Specialist - Sales (APSS) - Unified Communications

Avaya Professional Specialist - Sales (APSS) - Avaya Networking

Award winning Sales Leader and Alliance Evangelist growing revenue through Partner Strategy and Technology Integrations, Digital Transformations, Enterprise Business Sales, and Customer Experience Success. Well versed in collaborating across lines of business within an organization and across a partner community. Working with sales, marketing, product and operations teams to promote and influence strategic product direction, drive competitive differentiation, and encourage a collaborative community.

Transformation Leader | Strategic | Empowering Government and Education Leaders | Results Driven

Responsible for revenue generation, increasing product penetration and ensuring customer satisfaction through sales activities in a defined business sales territory. Met customer’s communication needs with knowledge of a range from simple to complex products, such as, data, voice and CPE solutions.

Launched Channel Manager Role for ATT/Cingular in Arkansas territory including both Corporate owned and Agent led stores, meeting and exceeding national quota 75% in territory. Successfully presented, trained and strategized with Cingular upper management from Retail Agents and Manager to Vice President of market.
Led Big Box Channel practice territory managing a Sales Team in Channel practice for Big Box partners meeting and exceeding quota 25%

Channel Manager – Retail Liaison VPGM Consumer Markets

Outside Sales by encompassing cold calling, proposing and implementing new services. Responsible for revenue generation and increasing product penetration ranging from simple to complex products, such as, MPLS, VPN, VOIP, Mobility Applications, (Airwatch, Good, Mobile Iron).Utilize selling skills, with the assistance of support resources, to identify sales opportunities and close sales beyond the traditional solution. Develop networking strategies, both internal and external, by conducting monthly meetings with senior leadership within different segments.

Lead direct sales resources through evaluation and consultation for businesses, in both commercial and public sectors. Eﬀectively negotiate customer strategies to migrate from premise-based to cloud-based solutions by evaluating speciﬁc needs and desires to provide the best technology direction. Focus in Unified Communications, Contact Center, Data Center and Networking products and services including but not limited to Microsoft, Cisco, Genesys, Avaya, Enghouse, Nice and Verint. Lead Sales Team in working closely with clients to analyze system requirements, information technology needs and their resources in order to plan projects and fulfill clients expectations. Resolve clients communication and security issues. Determine changes, recommend quality software, device management, project modifications of software, hardware and networking.
Leadership Council Recognition Award: 2014 and 2016
Rookie of the Year Recognition: 2013

Lead direct sales resources through evaluation and consultation for businesses, in both commercial and public sectors. Eﬀectively negotiate customer strategies to migrate from premise-based to cloud-based solutions by evaluating speciﬁc needs and desires to provide the best technology direction. Focus in Client, Data Center and Networking products and services. Lead Sales Team in working closely with clients and partners to analyze system requirements, information technology needs and their resources in order to plan projects and fulfill clients expectations. Resolve clients communication and cybersecurity issues. Determine changes, recommend quality software, device management, cybersecurity, and cloud transformation.

• Empowered Tango Networks channel to influence strategic product direction and drive competitive differentiation.
• Targeted recruitment efforts focused on Tier 2/3 Service Providers, CSP/MSP/BSP to maximize revenue streams.
• Contributed to go-to-market strategies, including sales campaigns and account mapping, enhancing sales pipeline development.

Specialize in delivering technology solutions to local governments, K-12 districts, and higher education institutions across Arkansas and Louisiana. Leverage Cisco's extensive portfolio helping organizations overcome business challenges and drive innovation. Build meaningful, customer-centric relationships that deliver lasting value and support impactful initiatives for communities throughout both states

Analytics
Bid Processes
Business Development
Cloud Computing
Cold Calling
Communication
Contract Negotiation
Direct Sales
Ethernet
IP
Leadership
MPLS
Managed Services
Networking
New Business Development
Opportunity Identification
Presentations
SIP
Sales
Sales Management
Solution Selling
Strategic Planning
Strategy
Team Building
Telecommunications
Unified Communications
VoIP
Wireless


Hillsborough County, Florida, United States

I love the construction industry! I have been working in the industry since 2002 within account management, operations, supporting clients, teams, and large-scale projects in fast-paced environments. My background spans customer service, account coordination, project support, and operations management, where reliability, communication, and follow-through are non-negotiable. Throughout my career, I've worked closely with clients, vendors, and internal teams to keep projects organized, timelines on track, and expectations clear. Whether managing accounts, coordinating workflows, or handling customer needs, I bring a calm, solutions-focused approach that helps teams operate smoothly and efficiently.

I am especially skilled at building strong client relationships, managing multiple priorities and deadlines, supporting project managers and operations teams, keeping details, documentation, and processes organized.

Construction Sales Support

Concrete forming Inside sales & Operations

The Smalling Group with F.C. Tucker Co.

Actively pursuing new business opportunities through referrals, job site visits, and relationship-based prospecting.

Providing remote administrative client support, and operations assistance while exploring the right long-term opportunity. Skilled in organization, communication, scheduling, and supporting teams in fast-paced environments.

Remote Operations and Client Support Specialist

Account Management
Bill Payment
Business Development
Business Relationship Management
Business Schools
Buyer Representation
Closing Contracts
Coaching & Mentoring
Construction sales
Customer Service
Customer Service Systems
Customer Success
Inventory Management
Offshore Construction
Operations Coordination
Operations Management
Process Scheduler
Project Management
Real Estate Brokerages
Real Estate License
Sales
Sales Management
Shoring


Accomplished real estate executive with comprehensive experience in multifamily real estate including  asset management with large portfolios, property operations, acquisitions, renovations, and dispositions. Throughout my professional career, I developed and implemented business strategies and directed team members to achieve set objectives and deliver exceptional results.

Excel at improving quality, efficiency, controlling costs, and increasing profits to drive sustainable business growth. I am extremely versatile and adaptable to industry needs.

Some of my key notable accomplishments are as follow:
•	Achieved average NOI growth rate of 5.2% per year on Market Rate Portfolio with 2.8% on Affordable.
•	Multifamily and Tax Credit GP Investments Realized Returns:  Effective Annual GP Equity IRR of 16.7%
        with GP Equity Multiple of 1.99
•	Grew key third-party property management relationship with private equity investment firm from
        9,000 to over 41,000 units while averaging annual NOI growth rate of 7.8%.
•	Ability to manage large portfolios with peak responsibility for 273 properties totaling 78,860 units.
•       Over $5 Billion in transactional volume.

Real Estate Executive

	Maximized economic performance of 4,500 units with staff of 130 employees
	Increased annual Net Operating Income averaging 5% from 1991 thru 2003
	Acquired nine properties totaling 2,206 units and disposed three properties totaling 631 units.  Responsibilities included the evaluation of acquisition opportunities, broker selection, financial modeling, negotiation of offers and purchase contracts, supervision of due diligence, closing and transitioning properties into the company
	Prepared and revised manuals for Operations, Leasing and Human Resources
	Assisted in selection and monitoring of worker’s compensation and property casualty liability insurance
	Analyzed property values, recommended and implemented strategies to maximize returns, implemented new loans with direct responsibilities in negotiating values and loan terms
	Developed renovation plans to maximize property potential with scopes varying from standard capital replacements to complete repositioning strategies.  Duties included development of project scopes, material and contractor selection of over $35 million dollars in capital improvements.

	Portfolio consisted of 126 conventional and affordable properties containing 23,960 units; acquired one 645-unit property and disposed 15 properties totaling 3,827 units
	Direct management of five team members and maintained lender, investor and tax credit relationships
	Developed and executed investment strategies to maximize the economic returns of each asset
	Prepared annual business plans, ensured compliance with all partnership operating and loan agreements, financial modeling and analysis, real estate tax appeals, development of market position strategies, approved and monitored physical maintenance programs, prepared quarterly cash distributions and required reports
	Oversaw the Portfolio Accounting Department which included preparation of annual portfolio evaluations and oversight of annual audits and income tax reporting
	Procured property casualty and liability insurance, directed insurance and legal claims administration
	Planned, designed and created internal business intelligence for portfolio analysis and ranking

	During this tenure, I headed 14 direct reports working in different departments including Asset Management, Construction Management, National Maintenance, Purchasing and Revenue Management Departments
	Investment activity included acquisition of two properties totaling 353 units and disposition of 91 properties totaling 17,463 units
	Achieved average growth rate of 5.2% per year in NOI on Market Rate Portfolio and 2.8% on Affordable Portfolio.
	Grew a key third-party property management relationship from 9,000 units to over 42,000 units. Duties for this relationship included acquisition underwriting, due diligence coordination, driving operating performance, preparing monthly portfolio reporting, cashflow distribution analysis, development and execution of approved capital improvement programs

Senior Vice President of Operations and Asset Mangement

	Oversite of a newly formed national student housing management company
	Portfolio consisted of 38 properties containing 18,500 bed serving 30 universities
	Top 10 U.S. Student Housing Manager
	15 Corporate team members and over 250 on-site employees
	Sourced two P3 management assignments with state universities

Executive Vice President - Pinnacle Campus Living

	Transitioned Pinnacle Campus Living to a newly formed national student housing management company
	Primary liaison with institutional clients for third-party fee management assignments
	Current portfolio consists of 26 properties containing 13,000 bed serving 24 universities
	Acquisition lead on negotiation of two large state university assignments totaling 14,460 beds
	12 corporate team members and over 250 on-site employees
	Successfully completed Turn and Move-In processes during COVID with occupancies averaging over 94%

Acquisitions
Annual Reports
Apartments
Asset Management
Business Acumen
Capital Expenditures
Capital Formation
Commercial Real Estate
Contract Negotiation
Disposition
Dispositions
Due Diligence
Ethical Leadership
Financial Analysis
Financial Concepts
Financial Modeling
Financial Planning
Investment Properties
Investments
Investor Reporting
Lease Administration
Leases
Management
Multi-family Investment Properties
Operational Oversight
Operations
Organization Skills
P&L Forecasting
Portfolio Management
Presentations
Property Management
Real Estate
Real Estate Economics
Real Estate Transactions
Revenue Management
Sales Presentations
Strategic Initiatives
Strategic Planning
Task Completion
Team Leadership
Tenacious Work Ethic


Com 17 anos de experiência na área comercial e atendimento ao cliente, atuo como líder educadora, desenvolvendo as competências da minha equipe, energizando-as e influenciando-as para o atingimento dos objetivos propostos, sempre respeitando os padrões e valores da Empresa

Supervisora Comercial

Vendas de Crédito Consignado, Antecipação de FGTS, Saque Aniversário, Financiamento Imobiliário e Veicular.
Digitação e acompanhamento dos processos de aprovação de crédito dos clientes, liberação para assinatura e pagamento dos contratos.
Captação de clientes da carteira e novos clientes, além de acompanhar o processo administrativo das vendas.

Recrutamento e Seleção de Equipe / Apoio para Estudo na certificação da SUSEP / Acompanhamento em campo de novos corretores / Gestão de Resultados da equipe, com reuniões semanais para desenvolvimento de estratégias e follow-up de resultados

Supervisora Comercial de F&I

Responsável por gerir as áreas de Financiamentos e Seguros da companhia (F&I – Financial and Insurance),  trabalhando em parceria com a venda do veículo para aumentar o ticket médio da concessionária, agregando a venda de produtos complementares, como seguro, garantia estendida, seguro de proteção financeira e acessórios, elevando assim a rentabilidade da concessionária.

Gestão de serviços de atendimento ao cliente


Graduate of Loyola University of Chicago in the Quinlan School of Business in information systems. With a passion for information and to help those around me become better individuals along with myself. Currently working at Alight Solution on the Technology Team.

Bachelor of Business Administration - BBA

Quinlan School of Business Loyola University Chicago

Absence and Time Tracking Consultant

Stockroom athlete.
In charge of shipping and receiving shipments. Also, replenishing stockrooms and sales floor.

Customer Service
Leadership
Management
Microsoft Office
Public Speaking
Workday


Associate Broker, Re/Max Capital

King William County, Virginia, United States


ICOR-The International Consortium for Organizational Resilience

Programa de Aceleración Chief Sustainability Officer (ESG)

Licenciada en Administración Industrial por el Instituto Politécnico Nacional.

Gerente de Proyectos| ESG | Sustentabilidad | Agile | Administradora

Administración
Asistente administrativo
Comunicaciones empresariales
Comunicación intercultural
Continuidad del negocio
Dirección estratégica
ESG
Estrategia de mercadotecnia
Finanzas
Gestión de viajes
Gobierno corporativo
Inglés
Liderazgo de equipos
Medio ambiente, salud y seguridad
Mejora de procesos
Microsoft Excel
Microsoft Office
Microsoft Outlook
Negociación
Plan de recuperación ante desastres
Planeación Estratégica
Planificación estratégica
Preparacion de juntas ejecutivas
Preparacion de juntas ejecutivas
Prevención de desastres
Sostenibilidad corporativa
Trabajo en equipo

QUID INTERNATIONAL ASSOCIATION OF SUPPORT TO VULNERABLE GROUPS A.C.

Programa de Reforestación en el Parque Nacional el Ajusco


Consultoría Comercial | Desarrollo Marcas Propias | Category Management | Retail | Hard Discount | Desarrollo productos | Desarrollo proveedores | Consultoria consumo masivo

Empresa filial de Microsoft que realiza el proceso de pre-venta de soluciones tecnológicas. Responsable de la ejecución de campañas de pre-venta en Estados Unidos y Latinoamérica, que involucra cold-calling, identificación y calificación de prospectos para la venta de soluciones tecnológicas.

Responsable de la dirección administrativa, comercial y deportiva de la empresa, iniciando con 8 deportistas en el 2009, logrando en el 2014 entrenar a 400 deportistas en las dos sedes. Líder de un equipo de 15 entrenadores y 5 asesores externos. A cargo de mantenimiento de clientes individuales e institucionales entre los cuales estaban: Colegio Colombo Británico, Colegio Bolívar, Colegio Bennett, Colegio Alemán, Colegio la Arboleda, Colegio Anglohispano, Asociación Deportivo Cali y Comfandi; al igual que recaudo de cartera y manejo de proveedores.

Responsable de garantizar abastecimiento de la regional, realizar control de calidad de productos marca propia, fortalecer relación con proveedores, realizar negociaciones con proveedores de productos regionales y desarrollo de los mismos, logrando apertura de regional sin contratiempos y alcanzando sinergia en el área de compras correspondiente a una regional madura.

Responsable de la búsqueda de productos y proveedores acordes a la estrategia de negocio a nivel nacional e internacional. A cargo de la negociación con proveedores de varias categorías, dentro de las cuales se ha estado a cargo de Aderezos y Condimentos, Frutas & Verduras, Panela, Huevos, Congelados, Comidas preparadas, Enlatados y Envasados, In & Outs. Adicionalmente, responsable del desarrollo de relaciones comerciales a largo plazo, donde los proveedores crezcan con el negocio y se garantice abastecimiento total de los puntos de venta.

Consultoría en desarrollo de estrategias comerciales para retail, posicionamiento de marca, mejora de rentabilidad y relación con proveedores, desarrollo de marcas propias/privadas y entrenamiento en Hard Discount.

Consultor en Retail y Desarrollo de Marca Propia

Responsable de la coordinación y gestión de estrategias a nivel nacional para el mejoramiento de procesos de inventarios y la reducción de la merma conocida y desconocida de 320 tiendas. A cargo del liderazgo de equipo de inventarios de cada regional, el cual, está conformado por aproximadamente 50 integrantes.

Responsable de gestión y activación comercial, negociación, búsqueda de nuevos productos y categorías, fortalecimiento de relaciones con proveedores, rentabilización de relaciones comerciales del portafolio y el desarrollo de marcas propias/privadas. El Mundo Consumo reúne el 24% de la venta de la cadena, con una venta promedio mensual de $20,000 Millones de pesos e incluye las categorías alimentos no perecederos, bebidas no alcohólicas, bebidas alcohólicas, mascotas y desarrollo de estrategia para competir al hard discount (marcas propias y privadas).

Desarrollo de marcas propias en la cuidado personal y hogar, involucrando gestion de desarrollo de la imagen de la marca al igual que la busqueda y negociación con proveedores.

Bilingüe (ingles)
Capacidad de análisis
Desarrollo de Marca
Desarrollo de productos
Negociacion con proveedores


Charleston, South Carolina, United States

I am an experienced pharmacist with very diverse work history that has allowed me to provide quality pharmaceutical care to patients in the retail, home infusion and long-term care settings.  My effective communication and networking skills with our healthcare team has enabled me to meet therapy goals and improve patient outcomes.

Pharmacist - retail, home infusion, & long term care

Charleston, South Carolina Metropolitan Area

charleston, south carolina, united states

Charleston County, South Carolina, United States

I worked as a part-time pharmacist dispensing medications in a busy retail setting along with patient counseling.  I am a certified immunizer and reached out to our patients to provide appropriate vaccinations to improve wellness in our community. I also was the dedicated diabetic educator and held diabetic classes to improve management and compliance of their disease.

I clinically managed home infusion patients by monitoring and processing orders from physicians and coordinated care with nurses and nutritionists to meet therapy goals.  I communicated regularly with our patients to review care plans and patient's progress so therapy could be completed as ordered.  Coordination with the production team was critical to meet promised delivery times, maintain continuity of care and improve patient outcomes.

I was a per diem IV production pharmacist.  My responsibilities were to verify home infusion orders and oversee pharmacy techs for preparation of medication for accuracy and maintain process controls.  I worked closely with management to improve processes to maintain continuity of care to out patients.

I processed & checked medication orders for residents in assisted care & skilled nursing facilities. In addition, I created a certified clean room & established processes along with proper monitoring parameters in order to complete therapy as ordered.


Apprécier le risque clients par l’analyse financière

chargée de recouvrement chez LafargeHolcim

Métropole de Lyon, Auvergne-Rhône-Alpes, France

	prospection/suivi de clientèle (uniquement supermarchés dans la  France entière)
	achalandage des rayons
	prise et suivi des commandes
	gestion des litiges

ETS BORY Fabricant et distributeur de jouets

	chargée de la comptabilité clients
	secrétariat général
	facturation
	lettrage des comptes clients
	tenue des livres de caisse
	relations clientèles (réunion de chantier…)

	secrétariat général
	gestion des paies
	pré comptabilité et suivi des comptes en relation avec le cabinet comptable KPMG
	facturations
	comptabilité clients (lettrage des comptes, recouvrements, relances..) et fournisseurs
	rapprochement bancaire

	recouvrement
	phoning et déplacements sur le site
	gestion des litiges sur factures

vente
approvisionnement

	management de 2 personnes
	chargée de la formation des remplaçants
	lettrage/comptabilisation compte clients
	relance clients (phoning et déplacement sur site)
	préparation/animation des réunions mensuelles balance clients (extraction et utilisation de la balance âgée)
	gestion des litiges sur factures (relation étroite avec le service commercial et le service exploitation)
	enquête de solvabilité des clients auprès de l’assureur crédit SFAC
	négociations amiables des règlements (préparation de moratoire…)
	préparation/gestion des dossiers contentieux (transmission et suivi des dossiers remis à la SFAC)
	relation directe avec les huissiers et les avocats
	déplacement en clientèle

Responsable pôle recouvrements, crédit et contentieux

	enquête de solvabilité
	relance client (phoning et écrits)
	gestion des litiges
	négociations des règlements amiables

	relance clients (phoning et écrits)
	gestion des litiges (relation étroite avec le service commercial et le service facturation)
	lettrage des comptes clients
	ouverture de compte clients
	préparation/animation des réunions mensuelles balance clients (extraction et utilisation de la balance âgée)
	enquête de solvabilité des clients auprès de l’assureur crédit SFAC
	négociations amiables des règlements (préparation de moratoire…)
	préparation/gestion des dossiers contentieux (transmission et suivi des dossiers remis à la SFAC)

J'ai rejoins depuis le 1er septembre l'équipe acheterdubeton.com
nouveau challenge et super équipe

Gestion de projet
Management
Microsoft Excel
Microsoft Office
Négociations
Service client


I am a Software Engineer with a passion for building innovative and user-friendly software. I have a strong background in full-stack development, with experience in various technologies, including React, JavaScript, NodeJS, MongoDB, and Angular. I am also proficient in testing and quality assurance.

In my previous role as a QA Technician at BASF, I developed a highly efficient web application to automate manual testing processes. This resulted in a remarkable 50% reduction in testing duration. I am also a contributor to the open-source project TestGenius, where I have actively participated in pair programming sessions and planning sessions. I am committed to code quality and I have a proven track record of delivering high-quality software.

I am currently a Software Engineer at Project Always Receiving, responsible for developing and maintaining a dynamic website for a nonprofit organization. I am also designing and implementing a robust e-commerce platform for the organization. I am excited to use my skills and experience to positively impact the world through software development.

I am a highly motivated and results-oriented individual with a strong work ethic. I am also a team player and I am always willing to go the extra mile. I am confident that I would be a valuable asset to your team.

If you are looking for a talented and experienced Software Engineer, please do not hesitate to contact me.

Software Engineer at Citi

In this role I was able to foster my love of problem solving and team building. Making connections with my peers and solving larger problems together were the highlights of my experience here.

In particular I loved optimizing testing for our product for efficiency and accuracy. My coworkers and I worked together to double the speed of some tests for our products.

Used React to design and style the UI components for the user Login and Registration utilizing React Forms and made calls to RESTful API's to login and register users.
Implemented role-based routing to allow access to specific components based on a user’s role.
Responsible for building API endpoints with Node.js and tested with Postman REST Client that allowed admins to add/modify users.
Used Git and Github for source control and repo management
Participated in daily standups, code reviews, and debugged as part of AGILE development team to ensure all code was within standards and specifications of the team.

Designed and developed a fully functional website for a nonprofit organization that aimed to provide resources and support an underprivileged community near Philadelphia.
Collaborated with managers to understand the organization's goals and requirements, and used that information to create a user-friendly, accessible website with a focus on user experience and seamless navigation.
Utilized technologies such as HTML, CSS, JavaScript, and WordPress to build the site and enhance its features.
Implemented E-commerce features allowing the nonprofit to receive donations from the community directly through the website.

Analytical Skills
Cascading Style Sheets (CSS)
Chemistry
Communication
Customer Service
Data Analysis
English
Express.js
Front-End Development
HTML
Java
JavaScript
Mathematics
Node.js
Problem Solving
Python (Programming Language)
Quality Assurance
Quality Control
React.js
TypeScript
Web Development
WordPress


International Leadership and Organizational Behavior

JAMIYAH SINGAPORE (MUSLIM MISSIONARY SOCIETY SINGAPORE)

Sophomore at SMU, majoring in Economics, Public Policy and Public Management. My academic interests lie in socio-economic development and policy formulation.

Having attained a Diploma in Communications and Media Management from Temasek Polytechnic, I am adept in writing, journalism, and corporate communications.

Diploma with Merit in Communications & Media Management

• Director’s List
• Journalism Internship at Yahoo News Singapore
• Final-Year Project with Singapore Airlines
• Vice President of Education of TP Toastmasters Club
• Journalist for TP's campus newspaper

Bachelor of Social Science (Political Science)

• Client project on developing volunteer and participant recruitment strategies for a pan-disability youth camp
• Content analysis research project on Thai protest movements, supervised by Dr Colm Fox
• Policy Research Internship at Ministry of Social and Family Development
• SingHealth Internship Programme at KK Women's and Children's Hospital
• Summer Exchange Programme in European Politics & Economy at Utrecht University, The Netherlands
• Honorary General Secretary of SMU Student Council of Discipline
• Project Associate of SMU's Community Service Project in Vietnam

Areas of Focus:
• Public Policy
• Political Participation

European Politics and Economy (Summer Programme)

SMU Political Science Graduate

Global Brand Planning Competition 2017 (Silver Award)

Temasek Polytechnic Toastmasters Club Humorous Speech Contest 2017 (Winner)

Edusave Certificate of Academic Achievement & Edusave Merit Bursary

Director's List

Competent Communicator Award

Graduated with a cumulative GPA within the top ten percent of the graduating cohort

Diploma with Merit (Communications & Media Management)

Awarded for outstanding academic achievement at the Polytechnic Diploma level

Anugerah Khas Mendaki Award

•	Managed the club's 2 education tracks on leadership and communication
•	Implemented Toastmasters International’s latest education track, “Pathways”, into the club’s education programme
•	Organised the club’s annual Humorous Speech Contest
•	Regularly provided guidance to club members on how they can progress within their respective tracks

Ministry of Social and Family Development Singapore MSF

Policy Research Intern (International Jurisdictions)

Adobe Photoshop
After Effects
Brand Strategy
Broadcasting
Content Analysis
Content Marketing
Copy Editing
Copywriting
Corporate Communications
Digital Marketing
Event Planning
Film Criticism
IPA (Phonetics)
Journalism
Market Research
Marketing
Media Relations
Photography
Policy Memo Writing
Policy Research
Public Relations
Public Speaking
Qualitative Research
Quantitative Reasoning
Scriptwriting
Social Media
Writing


An accomplished marketing executive with a track record of working in the entertainment sector and a variety of group verticals. I have effectively managed and maintained more than ten social media pages, curating content, and running marketing campaigns that attracted consumers for their companies. I was involved in traditional marketing of movies made inside and outside the corporation in addition to web marketing.

Marketing & Branding at MarketWolf

Sales and marketing for Jaguar Land Rover’s merchandise

Marketing And Business Development Coordinator

Account Management
Business Development
Campaign Management
Client Relations
Communication
Digital Marketing
Email Marketing
Fashion Design
Ideas Development
Influencer Marketing
Market Research
Marketing
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Microsoft office suite
New Business Development
Online Advertising
Online Marketing
Pitching Ideas
Presentation Skills
Public Relations
Sales Management
Sales Presentations
Social Media
Social Media Marketing
Team Leadership
Web Content Writing


Business, Management, Marketing, and Related Support Services

Health Care Provider

* Staff Management:  Recruiting, training, and supervising nurses, aides, and other patient care staff.
* Patient Care Coordination:  Overseeing patient admissions, discharges, and transfers.
* Quality Control:  Monitoring patient care services, ensuring adherence to protocols, and implementing quality improvement initiatives.
* Budget Management:  Controlling departmental expenses, managing resources, and optimizing cost-effectiveness.
* Communication and Collaboration:  Working closely with physicians, other departments, and hospital leadership to ensure seamless patient care.
* Compliance and Safety:  Enforcing safety protocols, adhering to regulatory requirements, and managing risk.
* Patient Advocacy:  Championing the needs of patients, addressing concerns, and advocating for their well-being.

It's a demanding role that requires strong leadership, organizational, and communication skills.

leading efficient patient care, optimizing workflows, and fostering a positive team environment.

Program Manager at YOU - Loud & Clear, Inc.

Project Implementation
Project Management
Project Planning
Project Teams


Saint Charles County, Missouri, United States

A highly accomplished financial leader offering broad experience in enhancing financial operations, ensuring teams create value for the business and fully support organizational goals. Astutely manage internal teams and external contractors while directing general accounting, financial reporting, treasury, payroll, taxes, compliance, auditing, and more. Effectively innovate solutions to improve processes and add automation for multinational operations while establishing key drivers to reduce expenditures and grow profitability. Collaborate and communicate cross-functionally to optimize the use of regional shared services.

Graduated Summa Cum Laude

Chief Financial Officer at Altor

Responsibilities included Operating Payables, Premium Payables, Accounts Receivable, Bank Reconciliation, Monthly Allocations, Fixed Assets, and Balance Sheet Reconciliation for five locations in the Southeast Region.

Responsibilities included Auditing of Accounting, Operational Activities, ISO 900 procedures and Compliance with Corporate Policies and Procedures at 85 Sedgwick Offices across North America.  Preparing findings for final audit summary report for management.

Responsibilities included assisting in the integration of Sedgwick’s financial reporting to Marsh’s financial reporting methodology.

Responsibilities included Revenue Generation and Reconciliation.
•	Created weekly billing file, entered into database, and applied cash payments.
•	Reconciled accounts receivable and revenue accounts.
•	Completed daily and weekly revenue analysis reports for program managers.

Responsibilities included Balance Sheet Integrity, Program Accounting, Fixed Asset Tracking, Tax filings, Cash Management, and Payroll and Benefits Processing.
•	Responsible for the integrity of the balance sheet including monthly reconciliation of accounts.
•	Reconciled, cleared disputes, and completed cashless transfers with Inter-company sites.
•	Coordinated a complete physical inventory of all fixed assets held in multiple buildings.
•	Administered cash management.
•	Administered relationship with offsite accounts payable and payroll processing center.

Responsibilities included General Ledger Administration, Intercompany Accounting, Hyperion Mapping, Payroll and Benefits process control, Financial Analysis, Fixed Asset Integrity, and Month End / Year End Close.
•	Interacted frequently with Site Controllers, Regional Controller, AP and Payroll processing divisions, Corporate Banking, Corporate Accounting, Corporate Tax, and Internal Audit.
•	Implemented and supported new accounting processes for all sites in the Eastern Region.
•	Performed month-end and year-end close of the accounting systems and reconciled the general ledger       accounts.
•	Completed monthly cost analysis and allocations for regional expenses.
•	Assisted regional sites, division headquarters, and corporate finance with financial analysis projects.
•	Completed financial analysis of monthly results.
•	Completed conversion of Dynamics to BAAN ERP for one site in the region.

Provided financial expertise for 3 separate BAAN companies, aiding inter-company accounting, payroll, analysis and fixed asset integrity. Mapped BAAN system integrations, helping to identify and mitigate any errors.

• Cut unprecedented costs by helping the company shut down Nashville facility and reorganize Memphis group; coordinated fixed asset transfer and new expense allowance.
• Instituted balance sheet reconciliation process and developed accurate forecasts for multiple companies.

Oversaw general ledger administration, consolidation reporting, payroll and benefits, and financial analysis. Ensured quality forecasts, streamlined AR/AP/GL practices, and improved productivity. Maintained BAAN financial integrations (AAIs) for business processes. Supervised 3 direct reports.

Managed transactional day-to-day financial tasks, including invoice approval, expense report review and batch posting, for manufacturing site and 2 distribution sites. Spearheaded several key projects, including general ledger maintenance, financial analysis and creation of month/quarter/year-end reports. Networked with auditors and outside consultants.

Spearhead financial reporting and analysis at multiple North American manufacturing and distribution sites. Initiated uniform processes and procedures for all U.S. plants. Tracked and evaluated sales and inventory. Collaborated with Senior Management analyzing YTD financial data and developed forward-thinking forecasts. Ensured compliance with SOX by reviewing and approving system security access and monitoring key controls. Implemented initiatives led to substantial reduction in costs. Supervised 6 direct and 1 indirect reports in U.S. and Mexico.

Partnered with cross-functional operations management to develop and measure key metrics. Implemented dashboards and analyses to track metrics. Proactively drove financial performance for compliance with quarterly and strategic objectives. Held financial control of key factory processes, including manufacturing, distribution, materials management, quality, sourcing, and continuous improvements. Managed quarterly forecast for all global operations accounts in the P&L and balance sheet. Held budgetary P&L accountability. Supervised 3 direct and 2 indirect reports.

Provide financial leadership to manufacturing, supply chain, and logistics organizations by focusing on operational excellence. Supply analytical support for cost reduction and productivity initiatives including evaluating new equipment purchases through CAPEX process. Drive financial processes, policies, and procedures across all manufacturing and distribution entities globally to optimize operational efficiency and cost effectiveness. Manage P&L and balance sheet for operations for monthly actuals, monthly forecasting, and annual budgeting. Collaborate with C-level suite analyzing MTD and YTD financial data and develop forward-thinking forecasts.

Director, Global Operations Analysis and Decision Support

Hired to revamp the FP&A group and provide better reporting for the business while working to enhance the basic accounting function companywide. Managed a senior financial analyst and payroll specialist.

Vice President Operational Accounting and Analysis

Lead nine team members, including multi-site controllers, senior accountant, payroll specialists, and AR/AP personnel for a privately-held mid-market manufacturer of plastic packaging with 1,200 employees in the U.S. and abroad. Headed all aspects of treasury, cash flow, budgeting, forecasting, month-end closings, due diligence, AR/AP, payroll, general ledger, annual audits, capital expenditures, and tax filings (sales, use, commercial, property, and more).

Provide vision and leadership for all aspects of the corporate finance team.  Directs global accounting functions, including financial reporting, private equity partner reporting, financial audits, risk management, account receivable, and treasury.  Provides counsel to senior management on all financial matters including maximizing revenue growth, profitability, acquisitions, and cash flow generation.

Account Reconciliation
Accounting
Accounts Payable
Accruals
Auditing
Budgets
Capital Budgeting
Consolidation
Finance
Financial Analysis
Financial Reporting
Fixed Assets
Forecasting
General Ledger
Internal Controls
Management
Manufacturing
Process Improvement
Sarbanes-Oxley Act
Variance Analysis


Institute of Workplace and Facilities Management

National Pool Plant Operator Certificate

COSHH (Control of Substances, hazardous to Health)

Legionella control. The role of the responsible person

Exceptional Customer Service Training - Hamilton Mercer

Heating, ventilation & Air-Con (HVAC) Basic training

BIFM - Understanding & Managing Building Services

An adaptable and solution orientated Facilities Manager seeking to develop a long-term career in Facilities Management. Responsible for the total FM needs and requirements of Workspaces largest cluster. Covering 22 sites spread across the South East of England, totalling 1.1million sqft. The portfolio consists of a mixture of multi-let and FRI sites of varying size, age and usage type. Compromising of multi-let office buildings, business parks, trade parks and industrial warehouse complexes.

10 GCSEs A* - C. Including Maths, English and Science

Design & Technology - C. Physical Education - D.  Leisure Studies AS - B

-Mens Lacrosse 1st Team Captain and Coach

-2014 England Universities Lacrosse 1st Team

- Graduated with BSc Honours in Applied Sport and Exercise Studies and graduated with a Foundation degree in sports Development.
- Captained and coached the Mens Lacrosse 1st team to the universities highest ever league position.
- Selected to represent the England Universities side at the British National Championships where we also reached the best ever overall result for the nationally selected student team.

Account Manager - Green Park, Reading

2014 England Universities National Lacrosse Team

University Of Gloucestershire Men's Lacrosse Captain 2013/14 season

2013/14 Men Lacrosse Captain

Completed the 100 miles of the Prudential ride London-Surrey whilst fundraising for the Alzheimer's Society, raising £1,600

Prudential Ride London-Surrey 100 Finisher

I manage the total FM needs of the Axis’ property portfolio of 6 office buildings across the Midlands and Southern England. My role involves managing a team of dedicated facilities staff and working with Axis property management arm to utilise Axis contractors to undertake work required for the in house portfolio. I manage external contractors and successfully negotiated tenders for M&E service contracts to ensure value for money for the Axis Group.

As the Support Facilities Manager I provide cover and assistance to cluster FM's across the Workspace Southern Portfolio. The role demands a flexible schedule that can change at any time to cover the needs and requirements of each cluster. This includes ensuring excellent standards are maintained, delivery of statutory tasks to ensure compliance, overseeing planned and reactive maintenence. In addition to the day to day responsibilities I also directly manage the southern portfolio Support FMT and his schedule so that each cluster has sufficient cover and support when it is required.

In my role as Cluster FM, I manage 6 business centres in West and South West London ca. 560,000 sq ft, each varying in size, age and design. The role demands flexibility and the ability to adapt to the different needs and requirements of each site. This includes ensuring excellent standards are maintained, delivery of all compliance tasks, overseeing planned and reactive maintenance, direct management of 2 technicians, contractor liaison, CAFM management, BMS management and financial reporting. In addition to the day to day responsibilities, I project manage CAPEX projects and FM related development works to help invest in our sites and help the company as a whole grow.

Cluster Facilities Manager - West London

This is a new role for Workspace after the acquisition of McKay Securities in 2022. This resulted in Workspace stepping away from their norm and taking on properties outside the M25.

In this role I am responsible for the total FM need and requirements of 22 sites spread across the South East of England, totalling 1.1million sqft. The portfolio consists of a mixture of properties varying in size and age. The portfolio is made up of multi-let office buildings, business parks, trade parks and industrial warehouse complexes.

Regional Facilities Manager - Home Counties

Spanning 195 acres, Green Park is the largest development of its kind in the UK. It is home to over 9,000 people and more than 60 companies, encompassing retail, leisure, commercial office space, a residential village, and even its own dedicated train station. With ca. 1.5 million sq ft of lettable space and plans for an additional 10 buildings, the site continues to grow as a key destination for business and community life.

In my role as Account Manager, I lead the dedicated on-site engineering team, overseeing all contracted M&E services across the park. This includes managing all planned and reactive works, private demise contracts and both minor and major project works.

Having held the contract for over 10 years, we’ve built strong, long-standing relationships with both the client and the managing agents ensuring continuity, trust, and a deep understanding of the site’s evolving needs.

Analytical Skills
Budget Management
Building Maintenance
Commercial Facilities
Communication
Contract Management
Customer Service
First Aid
Leadership
Microsoft Office
Move Management
Planned Preventative Maintenance
Procurement
Project Management
Project Planning
Reactive maintenance
Relationship Building
Sports
Stakeholder Engagement
Stakeholder Management
Teamwork
Time Management

Placement Opportunity whilst studying at university to coach/teach curriculum sport both during school hours and after school clubs at primary schools across Gloucester and Cheltenham.

Sports Coach

Placement opportunity whilst studying at university, working alongside Guideposts Trust staff to help reduce social exclusion and isolation and promote equal opportunities, well-being and quality of life for all of the service users within Gloucestershire.

Student Placement

Providing voluntary performance analysis assistance for English Lacrosse at the Women's Home Nations Lacrosse Tournament that was held in Wales. Throughout the weekend collected video footage which was then analysed using Dartfish and Easy-Tag software to collect data for the coaches and team staff, ranging from shots on goal, attacking possession, shots saved etc.

Performance Analyst


Certificazione Microsoft Windows 7 – MOC6292

Certificazione Linux Professional Institute – LPIC1 Red Hat

MOC 6292 - Installing and Configuring Windows 7

Esecutore di Manovre di Disostruzione Pediatrica

Perito Industriale Capotecnico con specializzazione in Informatica

I.T.I.S. “Leonardo da Vinci” – Via Giuseppe Imperiale 43 – Foggia

laurea in Economia e Management dei Servizi Sanitari

UNIDAV – Università degli Studi “Leonardo da Vinci” – Torrevecchia Teatina CH

Project Manager

Guardia di Finanza

11^ Legione Guardia di Finanza - BARI

Analisi aziendale
Analisi dei requisiti
Business Intelligence
Comunicazione
Database
Gestione dei cambiamenti
Gestione team
HTML
IBM Blade Center
IBM Tivoli Enterprice Portal
IBM Tivoli Maximo
Java
Lavoro di squadra
Linux
Management
Microsoft Excel
Microsoft Office
MySQL
Oracle
Project Management
Project management
Requirements Analysis
SQL
Team leadership
XML


Huntersville, North Carolina, United States

100 Hours of Community Service, Perfect Attendance all Four Years. (Perfect Attendance Award) Art Honors Society, Thespian Club.

East Carolina Hockey, Campus Crusade, East Carolina Construction Association. ASCE. Habitat for Humanity. Founder of the East Carolina BIM Club.

Construction Management: Minor in Business

Assistant Superintendent at EDIFICE, Inc.

huntersville, north carolina, united states

Mecklenburg County, North Carolina, United States

1305 Central Ave. multi-family 279 apartments.

Assistant superintendent, QA/QC manager at Plantation Estates, Willowbrooke.

BIM
Change Orders
Concrete
Constructability
Construction
Construction Management
Construction Safety
Contract Management
Contractors
LEED
Pre-construction
Project Bidding
Project Estimation
Prolog
Purchase Contracts
Quality Assurance
Quality Control
RFI
Subcontracting
Submittals


North Vancouver, British Columbia, Canada

Experienced Engineer with a demonstrated history of working in the mechanical or industrial engineering industry. Skilled in Failure Mode and Effects Analysis (FMEA), PTC Creo, Continuous Improvement, Engineering, and 5S. Strong engineering professional with a Bachelor's degree focused in Industrial Engineering from Azad University (IAU) tehran south branch.

industrial engineer

north vancouver, british columbia, canada

Metro Vancouver Regional District, British Columbia, Canada

5S
Consultancy Services
Continuous Improvement
Customer Relationship Management (CRM)
Engineering
Enterprise Resource Planning (ERP)
FMEA
Human Resources (HR)
MSA
Organizational Consulting
Plastics
Polymers
Pro Engineer
Process Monitoring
Product Leadership
Product Management
Product Planning
Production Planning
Quality Assurance
Quality Assurance Analysis
Quality Management
Sales Management
Software Quality Control


Mary Armstrong is a powerhouse connector in the businesses community. She is the Principal and Owner at Strong Connect Services where she represents highly specialized professionals who can save your business time and money; improve performance and ROI; and increase profits in business, manufacturing, trades and industry.  With over 40 years’ experience, Mary can quickly ascertain strategies, services and resources that will transform your operations. She is expertly prepared and highly experienced at identifying innovative solutions to your business challenges, and connects you to those products or services that can grow your business success. Mary’s boundless energy, vibrant personality and depth of experience combine to create a connector capable of expanding opportunities so your business thrives.

Mary’s professional relationships and networks are the cornerstone of her services, and are the result of decades dedicated to, and servicing the business community.  Mary has achieved success for her manufacturing, industry, trade and corporate clients. In partnership with clients like you Mary helps identify needs and opportunities, and connects you to innovative solutions that can increase sales, improve safety, streamline HR, decrease stress, save money and transform operations. Her driving motivation is the desire to see leaders like you find unprecedented success. Working with Mary is transformative for your business; she guides you out of the deepest part of the river and helps you develop the tools, partnerships and processes to ensure your business performs in abundance.

Solo international travel expeditions, skiing, and hiking bring Mary joy and revitalization. She lives in Barrie, Ontario, which is the ideal locale for Mary and her husband, Brad, to indulge in the things they love; the outdoors, wine, and friends.

Principal at Strong Connect Services

On June 8 - 12, 12 very special ladies will be living in a tent for 5 days to raise 150,000 lbs of food for the Barrie Food Bank.

More details to follow:
Friday - Launch, chilli cook-off, concerts
Saturday - Family day, special luncheon, Live Auction including dream experiences, TBA
Sunday - Diva day - makeovers, spa treatments and more, vendors, country and western theme night
Monday - Business to business trade show, TBA
Tuesday - Culmination of event with Gala that evening featuring Yuk Yuks comedians.

Every day starts with Yoga and Breakfast with the Girls.  Special lunch and dinner events will also take place each day.

Donations accepted now at Simcoe North, re/Max locations or at the Food Bank.

12 Ladies In a Tent:  Helping Hands for Hungry Homes

Technical professionals and light Industrial.

Personnel Management and Customer Relations Supervisor

Polyrim Greenlane Decoma Industries Magna International

Marketing, Sales, Customer Service or H R projects for Companies to maximize ROI.

Account Management
Advertising
Customer Service
Entrepreneurship
Event Planning
Graphic Design
Leadership
Marketing Communications
Marketing Strategy
Networking
Nonprofits
Online Advertising
Online Marketing
Public Relations
Public Speaking
Sales
Social Media Marketing
Strategic Planning
Team Building
Training

Volunteer and fundraising for Ontario and Canadian sports teams( Rugby and Hockey)
Board member and volunteer for Not For Profit  numerous organizations.
President, Newcomers club, Owosso, Michigan.

Volunteer, Fundraiser

Executive Board Member


Jakarta Special Capital Region, Indonesia

I have experience in all things about the data. I am so interesting with something new. I am a fast learner and I am reliable :)

Universitas Muhammadiyah Prof Dr Hamka Jakarta

Finance Assistant at Chemonics International

- Going to some hospitals in Jakarta to explained about the patient safety climate research with the leader of research and interviewed hospital employee about how to patient safety climate in that hospitals.
- Entry data of patient safey climate questionnaire.
- Data tabulation
- Data analysis

- Data verification from the people who want to join as member of IAKMI
- Coordination with regional management in some provinces in Indonesia

Ikatan Ahli Kesehatan Masyarakat Indonesia IAKMI

- Visiting public health center in borders area of Indonesia, I was going to Sanur, Nunukan, North Kalimantan
- Data collecting about people condition in there. Like their health status, education status, all facilities that they have, etc.
- Deep interview with the stakeholders

Kementerian Kesehatan Republik Indonesia

- Administrative Support for 6 Training of Trainer event in HELM Project.
- Preparation logistical needed for the event.
- Preparation for presentation materials
- Staff supporting during the event took places.

- Data entry from all HELM technical implementation program
- Checking the data quality
- Field visit to some cities in Indonesia for collecting Annual
- Rapid Survey's Data from someof HELM HEI's Partners
- Following up data missing
- Filing data for Annual and Final Report

- Collect Data deliverables from LOC partners, all document from direct activity and deliverable form STTA.
- Support data verification 	document resulted from direct or LOC partner’s activities such as participant data & media coverage and achievement data (some)
- Storage data, including : ensures the data inputted into Devresult, storage of supporting document in the share folder and manages hard-copy doc (participant list & policy related document)

HRH2030 Project

BIJAK Project

USAID SEGAR Project

Accounting
Community Outreach
Data Entry
Event Planning
Microsoft Excel
Microsoft Office
Microsoft PowerPoint
Microsoft Word
Nonprofit Organizations
Pdf
Public Speaking
Research
SPSS
Teaching


Dutchess County, New York, United States

I am a trained Chef and have worked in Fine Dining and world renowned restaurants, bakeries, and at a school teaching cooking classes.  While attending school I delved into the study of wine, liquor, and beer. In doing this I have found a lot of love for the entire food and beverage industry and have gotten jobs for myself throughout the industry in hopes of being as well rounded in as possible. Please help continue my eduction and involvement in the hospitality and food and beverage industry.

Baking and Pastry Arts/Baker/Pastry Chef

I was an integral part and captain of the cheerleading team where we attended Nationals in 2019.

During this time I made sure to get the most out of my electives and studied the production, history and classifications of wines, liquors, and beers. I continued in the direction and graduated with a Minor in craft brewing.

Chef and Beverage Professional looking to gain an all encompassing view of the field

Prepped and work services for pantry station and pastry station.

Worked pastry line for Jean-Georges restaurant service and preformed general production.

I work most back of house stations including Grill, Saute, Expo, Pastry, Hot Apps, Fry, Garmo, and prepping for all stations.

Providence County, Rhode Island, United States

Attention to Detail
Cooking
Creative Problem Solving
Culinary Skills
Customer Service
Event Planning
Fine Dining
Food Safety
Menu Development
Pastry
Saute
Time Management


Indirizzo di laurea: Gestione ed Amministrazione delle Aziende.

Sales Network Manager presso Linde Material Handling Italia S.p.A.

Promuovere e sviluppare servizi bancari, finanziari e assicurativi ramo
vita, attraverso lo studio delle esigenze d’investimento dei risparmiatori.

Gestire i rapporti con i concessionari della zona di competenza con particolare ferimento alla definizione, controllo e realizzazione degli obiettivi di vendita assegnati. Sviluppare e ottimizzare la rete di vendita. Gestire i rapporti commerciali con clienti di rilevanza nazionale.

Gestire e supervisionare le attività connesse all’accettazione ed evasione degli ordini ed ai servizi amministrativi di supporto alla vendita, incluse le attività di previsione e report sui dati di vendita.
Gestire i rapporti con la rete di vendita allo scopo di garantire il miglior servizio. Coordinare le attività di cinque collaboratori.

Definire, concordare e realizzare le strategie commerciali per l’area di riferimento.
Assicurare il raggiungimento dei risultati sulla base degli obiettivi assegnati e supportare le concessionarie nel miglioramento delle performance di vendita.
Supervisionare e monitorare il rispetto e l’applicazione delle linee guida relative alle attività di marketing e d’immagine.

Automotive
Business Planning
Business plan
DI
Determinazione dei prezzi
Gestione key account
Gestione supply chain
Gestione vendite
Industria automobilistica
Key Account Management
Management
Marketing Strategy
New business development
Pricing
Strategia d'impresa
Strategia di marketing
Supply Chain Management
Sviluppo di prodotto
Trattative
Vendite


Experienced Team Lead with a demonstrated history of working in the retail industry. Skilled in Management, Customer Service, Microsoft Word, Leadership, and Microsoft Office. Strong information technology professional graduated from Performance Education Group.

Achievements:
Distinction average was achieved in 12 out of 16 subjects.

Key subjects: Australian business Culture, Environment and Workplace Skills, Professional Business Communication

Key subjects: Networking System, Database Management System, Project Management and Information Technology, Object Oriented Programming Language

IT GENERLIST at Payam Data Recovery Pty Ltd

City of Parramatta Council, New South Wales, Australia

Professionally directed my team of 5 members in busy paced environment to work efficiently.
Identified and developed skills to effectively communicate with a variety of customers.
Developed critical thinking skills as a staff manager and in charge of customer complaints.
Performed various retail administrative tasks such as ordering stock, payments and bank transactions.
Mentored juniors during training and new promotions.

•	Order and receive merchandise and update inventory and stock management.
•	Supervise the work of Team-members to ensure the delivery of services and customer satisfaction.
•	Greet the customers and ensure to provide the best customer service experience.
•	Ensure that all safety regulations and procedures and understand and follow by Team members on a constant basis.
•	Handle customer complaints with a view to resolving them in an efficient manner.
•	Make the roster of all Team Members and maintain according to the requirement.
•	Make sure the overall cleanliness and maintenance of workplace and surrounding areas by coordinating the work of co-workers.

Exceptional communication skills through delivering professional customer service and collaborating with colleagues and management.
Effectively work in a challenging environment through multitasking while serving people on express register e.g. selling of cigarettes, refunds at one time from two different registers.
Actively participating as a member of a dynamic team, cooperating with colleagues in a friendly and helpful manner.
Always ready to face new challenges and new tasks by working in other departments such as, Grocery and fresh produce.
Excellent diligence developed during promotional sales initials.
Strong work ethic by always being punctual and working overtime when needed.
Assertive and diplomatic when managing customer complaints.

Deliver excellent customer service by greeting and assisting each customer.
Managing all transactions on a pos system.
Provide detailed training to new joiners.
Performing and controlling back-office duties; ordering new stock, processing all the receipts and perform stock take on regular basis.
Complete shifts start/ end duties and generate reports for management.
Stock and unstock product when the deliveries are received.
Ensuring that all till operations, cash handling procedures and transactions are conducted accurately.
Cleaning and tiding sales area to maintain a safe working environment.
Ensuring all stock is clearly and correctly priced.

Supervising, motivating, training, and scheduling sales associates.

Assisting with hiring, performance reviews, and enforcing company policies.
Resolving complex customer complaints and inquiries.
Ensuring high satisfaction and a positive shopping experience.
Overseeing inventory control, ordering stock, and managing deliveries.
Maintaining visual merchandising, cleanliness, and safety standards.

Analytical Skills
Business Communications
Communication
Communication Training
Computer Science Education
Critical Thinking
Customer Satisfaction
Customer Service
Data Entry
Data Recovery
Greeting Customers
Grocery
Information Technology Training
Interpersonal Skills
Leadership
Management
Microsoft Excel
Microsoft Office
Microsoft PowerPoint
Microsoft Word
Month-End Close Process
Networking
New Hire Training
Object-Oriented Programming (OOP)
Organization Skills
Problem Solving
Project Management
Public Speaking
Replication (Computing)
Teamwork
Workplace Culture


San Francisco, California, United States

Project/ Utilities Package Engineer with PM Group.  Participates in the design, co-ordination and support on projects in the disciplines of  Clean & Black utilities design, HVAC design, and package management.
On Master Planning and Concept projects,  responsible for ensuring the input from other disciplines is present in order to produce overall services and utilities deliverables and ensure they are issued on time and in compliance with quality standards.
On packages, responsible for ensuring that the input from the package suppliers is communicated to the other disciplines to aid the production of their deliverables.

Member of Loreto Senior Hockey Team, Captain of Fermoy Hockey Team, Peer/Youth Mentor, Class Rep, Debate Team

Hockey, Engineering Society (Energy rep), Running

GPA Equivalent: 3.5

Project Engineer at PM Group

san francisco, california, united states

•	Project objective:  The design of a web-based application which facilitates automated measurement and verification for energy saving projects in real-time.
•	This would allow for more accurate tracking of the savings as projects progress and increase confidence in the results of the project.
•	This software will enable Ireland’s Energy Efficiency Obligation Scheme (EEOS) to be implemented with ease.
•	Regression analysis is used to make a comparison between the post ECMs and pre ECMs energy usage.
•	The software combines Python and Excel to facilitate this process.

Software for Measurement & Verification of Energy Saving Projects

•Preparation of proposals for new projects which encompassed costing, site and asset evaluation.
•Cleansing of archive.
•On-site inspections for gathering necessary information to verify archive information.
•Worked as part of a multi-disciplinary team to complete numerous projects.

•Project manager for the Leadership in Energy and Environmental Design (LEED). This required analysis of technical drawings, producing professional style reports, calculating energy savings and coordinating meetings with the project shareholders.
•Monitored and managed the building’s energy, through the use of several technologies such as Building Management System (BMS), LogCheck and Energy Star Portfolio Manager.
•Coordinated an LED lighting retrofit project for the building. This involved organizing meetings with the lighting companies and management, overseeing lighting audits and estimating energy savings and costs.
•Had day-to-day operational duties, which included completing the payroll and updating and maintaining documents. Also, assisted at the concierge desk and with the maintenance staff.

Package Owner: -40°C Coldroom Suite
-	Package owner of   -40°C coldroom suite consisting of 16 GMP -40ºC finished product packaged coldrooms.
-	This role involves preparation of enquiry documents and liaising with the supplier and project managers to coordinate the design of the suite with other disciplines.
-	Coordinated the interface between coldroom design and the design for the overall facility, through vendor submittal management and coordination meetings.
-	Participated in the completion of the Factory Acceptance Test (FAT) to ensure the equipment met the client’s standards before arrival to site.

Utilities / Project Engineer
-	Responsibilities included assisting in delivering the clean and black utilities and HVAC elements of the project.
-	Prepared the formats of tracking and evaluation sheets for all elements of the project and collated discipline inputs enabling project managers decide on overall scope for project.

Package Owner:  Bulk Clean Gases
-	Package owner of  Bulk Clean Gases including Liquid Nitrogen, Oxygen and Carbon Dioxide Systems,
-	Developed tender documentation package and indicative P&IDs to allow bidders to accurately quote for the systems.

Graduate Black Utilities/ Building Services Engineer
-	Responsibilities included assisting in the production of the area classification layouts, the HVAC zoning drawings, Utilities consumption list, Utilities Equipment list and the black utility PFDs.

Project Engineer/ Utilities Package Engineer

Applied Mathematics
Applied Thermodynamics
Control Engineering
Electrical and Electronic Systems
Energy in Buildings
Fluids
Fluids 1
Leadership
Linear Circuit Analysis
Matlab
Microsoft Excel
Non-linear Circuit Analysis
PSpice
Physics
Presentations
Problem Solving
Professional Styled Reports
Project Management
Sustainable Energy
Teamwork

Board Member

Young Engineers (YE) Committee Chair

Cork Sanctuary Runners - Cork City Marathon

Ran the Cork City Marathon as part of one of the Cork Sanctuary Relay Teams to show solidarity and raise awareness of those in Direct Provision.

Runner


Caja Costarricense del Seguro Social Santa Maria de Dota
Ministerio de Salud San Marcos de Tarrazú
Clínica privada en San Rafael de Escazu

Presidente


President at Kendall Investigations

Criminal/Foreign Counterintelligence Investigator, Undercover Agent and Polygraph Examiner

Polygraph Program Chief

Investigator and Polygraph Expert

Background Checks
CCTV
Corporate Security
Counterintelligence
Criminal Investigations
Enforcement
Executive Protection
Interrogation
Physical Security
Polygraph
Private Investigations
Security Guard Services
Security Guards
Security Management
Strategic Planning
Structured Interviews
Surveillance
Workplace Violence


Minha história com marca começou antes de a Setesete existir.Cresci em Ourinhos vendo meu pai empreender no mercado de automóveis. Com ele, aprendi cedo que vender exige iniciativa, leitura de oportunidade e disposição para fazer a conversa acontecer.Em 2016, eu estava num churrasco quando surgiu a chance de apresentar um projeto de marca. Na segunda-feira, peguei a estrada para São Paulo com uma proposta debaixo do braço. Fechei na própria apresentação. Aquele dia confirmou duas coisas que ainda orientam meu trabalho: o momento importa e oportunidade nenhuma avança sozinha. Alguém precisa assumir a responsabilidade de fazê-la andar.Foi assim que comecei a unir vendas e construção de marca.Pablo, Bruno e eu transformamos aquela vontade de empreender em empresa. Em 2018, a Setesete ganhou nome, estrutura e direção. Desde então, construímos mais de 300 marcas e alcançamos NPS 97.A empresa cresceu e, com o crescimento, veio uma escolha decisiva: continuar ampliando o escopo ou concentrar energia naquilo que fazíamos melhor.Levei aos meus sócios a proposta de focar a Setesete em construção de marca, reunindo competência técnica, valor para o cliente e resultado para o negócio. A decisão exigiu coragem e deu à empresa um caminho mais forte.Hoje, nosso trabalho começa entendendo como a empresa vende, onde perde força e o que o mercado precisa perceber para escolhê-la. Depois, organizamos posicionamento, linguagem e identidade para sustentar preço, reputação e crescimento.Também criamos o Brand Advisor para acompanhar a marca depois do projeto, participar das decisões e evitar que o empresário carregue tudo sozinho.Sou cofundador e diretor comercial da Setesete. Gosto de falar com quem decide, traduzir branding para a linguagem do negócio e transformar problema em caminho prático.Por aqui, compartilho decisões, bastidores, erros corrigidos e o que aprendi construindo uma empresa de branding de verdade.

Bacharelado em Comunicação Social com Habilitação em Publicidade e Propaganda

Pontifícia Universidade Católica do Paraná

Cofundador @ Setesete: a gente faz sua marca trabalhar pelo seu negócio | Brand Advisor & Gestão de Marca | +300 marcas construidas em 08 anos

Região Metropolitana de Curitiba, Paraná, Brazil

Branding
Estratégia
Gestão de contas
Liderança
Marca e identidade visual
Mídias sociais
Negociação
Pesquisa


Computer Security and Systems Management Specialization

Google Cybersecurity Professional Certificate

Computer Programming For Information Technology

Self-motivated IT professional with experience in hardware and software installations, configurations and maintenance. Adept at analyzing an organization’s critical support requirements, identifying deficiencies and opportunities, and developing solutions for increasing reliability and improvement in productivity. Excellent communication and diagnostic skills.

National Society of Black Engineers (NSBE) and the Institute of Electrical and Electronics Engineers (IEEE).

Application Support Analyst at IT Synergistics

Paul Godfrey, of New Milford, NJ, a student at Fairleigh Dickinson University's Metropolitan Campus in Teaneck, NJ has been named to the Dean's List for the Spring 2018 semester.

To qualify for the Dean's List, a student must carry a 3.2 or better grade point average out of a possible 4.0 and be enrolled in a minimum of 12 letter-graded hours (four courses).

The University's Metropolitan Campus, located in the dynamic NY/NJ corridor in Teaneck, NJ, features a university atmosphere with an international perspective, attracting students from the U.S. and around the world. Undergraduates have access to the resources of a major graduate center and nearby New York City as an integral part of their learning experience

Dean's List (Spring Semester 2018)

Paul Godfrey, of New Milford, NJ, a student at Fairleigh Dickinson University's Metropolitan Campus in Teaneck, NJ has been named to the Dean's List for the Spring 2020 semester.

To qualify for the Dean's List, a student must carry a 3.2 or better grade point average out of a possible 4.0 and be enrolled in a minimum of 12 letter-graded hours (four courses).

The University's Metropolitan Campus, located in the dynamic NY/NJ corridor in Teaneck, NJ, features a university atmosphere with an international perspective, attracting students from the U.S. and around the world. Undergraduates have access to the resources of a major graduate center and nearby New York City as an integral part of their learning experience

Dean's List (Spring Semester 2020)

NSBE (National Society of Black Engineers)

IEEE (Institute of Electrical and Electronics Engineers)

-Provide excellent customer service while operating cash register, ringing up customers, and packing items
-Assist customers with returns and inquiries on locating merchandise
-Work with team members to unload and stock merchandise

-Design and develop website and provide support and updates on a weekly basis
-Monitor and manage inventory using Microsoft Access
-Design business and postcards for marketing purposes

-Operate on back-end of multiple mobile applications
-Assist in developing software for certain mobile applications
-Locate and upload appropriate data to database

-Locate and upload appropriate data to the back-end of applications
-Populate spreadsheets with necessary data
-Assist in developing software for web and mobile applications

-Use Wordpress and Wix to develop, update, and manage a responsive website from the ground up
-Provide technical support for the website and other web applications related to the business
-Research and implement required updates for Login/Register module and shopping cart module + 4 other pages
-Design wireframe and prototype structures using Adobe XD
-Set up and manage email and Facebook ad campaigns and video production for marketing and sales purposes

● Tracking inventory through the distribution of office space to allocate for accurate deployment of IT equipment assets.
● Responsible for the movement and relocation of 100+ users and assets across multiple areas.
● Troubleshooting connectivity issues with Windows / MacOS environments.
● System functionality testing.
● Troubleshooting printers, desktops, macbooks etc.
● Onboard new staff with functional desktop PC equipment and ensuring appropriate access to internet, networks, Wi-Fi and printers.

- Supervised assigned staff to enhance their technical skills, leadership qualities and administrative functions.
- Managed cybersecurity and dealt with potential threats.
- Engaged with consultants and vendors to maintain and enhance company systems.
- Designed and implemented help desk software that provided management analytics which
allowed users to report issues.
- Maintained company remote infrastructure.
- Designed and implemented internal file sharing system.
- Transitioned company infrastructure to the cloud.

● Work directly with NBC, Freddie Mac, Walgreens, Duke Energy & Lending Club
● Utilizing bug tracking systems to analyze code and error logs to solve issues and client inquiries.
● Handling live production testing and code migration and deployment.
● Performing code installations in conjunction with development and quality control teams. Monitoring and
validating successful code implementations or fallbacks with said teams through root cause analysis.
● Optimizing company applications.
● Creating and maintaining technical support documentation such as manuals, policies, and procedures.
● Testing application prototypes, upgrades, and updates.

-Document all communications, assess request severity, and effectively prioritize issues within the applications and their processes.
-Perform execution of release qualifications as part of the software development cycle and Validation Services.
-Analyze customer feedback and provide relevant reporting to internal team members.
-Java based reporting via JasperReports
-Develop and troubleshoot SQL logic, SSIS packages and ETL processes for the transformation of critical data mining elements.
-Take initiative to identify opportunities for Continuous Improvement and develops solutions.
-Create and drive actionable outcomes based on the issues noted in the daily error report.
-Perform root cause analysis to ensure all mineable data is complete and accurate.
-Assist users by troubleshooting application issues related to usage, training, and support as a primary priority.

Adobe Creative Suite
Application Support
Bash
Cloud Computing
Communication
Customer Satisfaction
Customer Service
Cybersecurity
Data Analysis
Data Science
Data Structures
Debugging
Encryption
HTML5
IT Infrastructure Management
IT Management
IT Operations
IT Project Management
Incident Response
Information Technology
Java
JavaScript
Leadership
Microsoft Azure
Microsoft Excel
Microsoft Exchange
Microsoft Office
Microsoft PowerPoint
Microsoft SQL Server
Microsoft Word
NetBeans
Network Protocols
Product Support
Project Management
Quality Assurance
RCA
Responsive Web Design
SQL
Search Engine Optimization (SEO)
Software Projects
Software Quality Assurance
Software Testing Life Cycle (STLC)
Teamwork
Technical Support
Time Management
Troubleshooting
User Experience (UX)
User Experience Design (UED)
VMware
Web Development
WordPress


Participation in the first programme of training in managerial excellence - “Prize Amartya Sen”, organized by UNDP and UNMSM.

Professional who constantly looks for challenges and continuous improvement. Highly motivated with the ability to work independently or within a team setting. Driven by performance results and able to work under pressure. Main competences: International mindset, proactivity and leadership skills

Upper fifth position, ranked 7th in the Roll of Honor of a total of 119 students.

Major in International Business Administration

Universidad Nacional Mayor de San Marcos

Master in Global Supply Chain Management

Procurement Coordinator at Red de Energía del Perú

Ranked 7th in the Roll of Honor of a total of 119 students.

Upper fifth position of university education

Member of the winning team of “Continuous Improvement Projects” organized yearly by Corporacion Furukawa - Vidriería 28 de Julio SAC.

Product Data base Update, Purchasing and Logistics Area

Participation in a mentoring programme as student granted with an “AMS Fund” scholarship.
“AMS Fund” established by Antwerp Management School aims to develop innovative and sustainable ways of stimulating entrepreneurial talent from less developed countries, to provide further formation and development to these entrepreneurs, and to guide them in the realization of their goals.

Mentoring Programme

- Exports management of agro-industrial products (capsicum pepper, dried beans, others) and fumigated goods (IMO cargo).
- Monitoring logistics services providers (forwarders, shipping lines, customs and cargo agents).
- Management of tariff heading (HS Code), incoterms, exports permit issued by the national phitosanitary authority (SENASA) and SGS certifications.
- Issuance of invoices by using ERP systems and payment request by CAD, letter of credit, others.
- Deployment of the company participation in national trade fairs involving stand designs, advertising tools and exhibition samples (“Feria Expoalimentaria Peru”, 2009 and 2010 edition).

Main achievements:
- Updating and monitoring “Weight Shipment Control" report in monthly basis.

Corporación Miski S.A. Agroindustrial sector

- Imports and Exports Management of goods, materials (accessories for building), commodities (aluminum), spare parts and machinery (up to USD 1 million) by using all means of transportation (road/sea/air).
- Coordination with a wide portfolio of international vendors and logistics services providers.
- Setting targets to accomplish delivery dates and shipping deadlines.
- Monitoring imports and exports cost and negotiating logistics service rates.
- Search for opportunities to improve the supply chain of the organization by obtaining competitive prices, improving payment terms and service quality (continuous improvement projects).

Main achievements:
- Systematization of export operations by implementing a ERP system to manage and control outbound shipments along with the deployment of an export procedure manual.
- Negotiation and implementation of a tariff agreement for outbound shipments (FCL) which increased the efficiency of export operations as well as assured a quick response especially for urgent shipments.

Execution of a consultancy project with the purpose of analyzing, from the point of view of a 3PL, plausible solutions for the implementation of an optimized DC in the FMCG industry (4210 SKU). (Master Project: “Warehouse optimization analysis in the FMCG industry” finding the right balance between conventional and automated solutions)

Main responsibilities:
- Customer service, distribution and dispatch management
- Sales order management
- Monitor and ensure on time delivery
- Reverse logistics and customer complaint management

Main responsabilities:
- International purchasing management working to tight deadlines (1500 SKUs)
- Define KPIs to monitor suppliers’ perfomance in order to ensure efficient procurement
- Interpret data, analyse results and provide ongoing reports.
- Facilitating the buying process while monitoring logistics service providers.
- KPI's savings measurement to track supply chain performance

Main Achievements:
- Successful Negotiation to eliminate 3PL’s management fee (Savings up to USD 72K per year)
- Redesigning import operations report.

Main activities:
- Work closely with management and purchasing staff to support internal departments needs
- Coordinate with sourcing analysts and vendors before building and processing purchase orders/contracts
- Resolved vendor issues and ensured timely, economical and quality procurement of materials (Track and monitor shipments)
- Study and evaluate formal bids and make recommendations for awarding contracts

Main achievements:
- Monitoring purchasing KPI: % reduction of transactional operations
- Leading operational purchasing staff projects such as “Order for payment (OxP)” and “Strategic Sourcing (purchaising by product and services categories)”

Proficient in MS Office Package and Enterprise Resources Planning (ERP) Programs

Volunteer


Director of Clinical Operations at LINET Americas

Rock Island County, Illinois, United States

Coaching
Continuous Improvement
Data Analysis
Data Entry
Microsoft PowerPoint
Problem Solving
Program Management
Quality Assurance


Bloomsbury Orchestra, University College Orchestra, UCL Music Society, UCL French Society.

Third Year of Degree spent at the Sorbonne, Paris, studying Art History.
Final Year dissertation entitled "Maps of Desire: Surrealism and the Female Form".

Nominated for Postgraduate Academic Prize for Excellence.
Thesis: Forensics on the Front Line - An Investigation into the Forensic Training and Awareness of Front Line Police Officers.

Doctoral Student at John Jay College (CUNY)

Peer support models of service provision have become increasingly prevalent in recent decades across multiple health and human services fields. In this scoping review, we examine peer support work within the context of intimate partner violence (IPV) service provision, including an examination of how this approach is conceptualized, the mechanisms underlying it, the impact of professionalism, and the benefits and challenges experienced by IPV peer support workers (PSWs).

Peer Support Work in the Context of Intimate Partner Violence: A Scoping Review

GATACS was a not-for-profit advocacy training Community Interest Company (C.I.C) accredited by the Open College Network North East (UK). The organization produced advocacy training materials and specialized in delivering training to learners with a wide range of abilities, and opened a free advocacy service within the low-income population of Hartlepool.

GATACS - Generic Advocacy Training and Consultancy Service

Internal Moderator, Researcher and HR Support

Organized and performed at many ticketed events and concerts (weddings, fundraising and corporate) in the North of England with music trio Duende.

Freelance piano teacher to children and adults of all ages and abilities. Following the Associated Board of the Royal School of Music grading system I successfully guided many pupils to success in these exams.

CUNY Institute for State AND Local Governance

Analysis
Change Management
Community Outreach
Copy Editing
Editing
Event Planning
Fundraising
Investigation
Microsoft Excel
Microsoft Office
Microsoft Word
Music
Program Management
Project Management
Public Speaking
Research
Singing
Strategic Planning
Teaching
Training

CIVIL_RIGHTS EDUCATION HEALTH HEALTH HEALTH HEALTH HEALTH

Providing support to victims of crime when they request help or when the police service believes they will benefit from support.

Support Volunteer

Identified a need for women's team sports in the villages around Scruton, North Yorkshire....and Scruton Ladies Football Club was born. An inclusive group, the team had 18 members at its peak, an experienced coach, its own strip and logo and participated in many friendly matches in the North East of England. The team successfully applied for numerous grants and awards to buy equipment and promote participation of women in amateur soccer.

Founder and Chairperson

Phone listeners provide an ear to those who wish to talk about their emotional health.

Listener

Previous Co-chair of the annual Green and Healthy Family Night at Public School 321, Brooklyn (900+ person event); School Food Committee Member on the team that introduced the PS321 salad bar; 'Outside Classroom' Educator hosting learning sessions in the school garden on behalf of the science department.

Green and Healthy Night Co-chair, School Food Committee Member, and 'Outside Classroom' Volunteer

Organizer

Mentor to a Brooklyn-based student during their late high school and early college years.

Mentor

Foster family to autism service dogs in training

Coordinating online breakout room sessions with parents learning trauma recovery skills to manage a loved ones' sucidality and/or self-harm.

Breakout Room Leader


Ordained Minister for Universal Life Church

Accountant

Worked full time until he retired, then performed part time ongoing functions during his transition back into practice when he emerged from retirement

Part time position

Accounting
Corporate Tax
GAAP
Income Tax
Partnership Taxation
Sales Tax
Tax
Tax Accounting
Tax Preparation
Tax Returns


Purchasing - Contract & Facility Coordinator

NH Naarden
NH Jan Tabak

Front office employee, Reservation agent

Facility Manager bij Cushman & Wakefield

Hospitality Manager - Berg en Bosch / Cushman & Wakefield

Dutch
Facilities Management
Food & Beverage
Front Office
Hospitality
Hospitality Industry
Hospitality Management
Property Management
Real Estate


Analista Financeiro Pleno | Omie

Região Metropolitana de São Paulo, São Paulo, Brazil

Medicine - Assistência e Assessoria em Medicina do Trabalho

Análise e retorno de instruções bancárias, prorrogações, abatimentos, baixas, entre outras. Análise e negativação de clientes inadimplentes no Serasa Experian.
Acertos contábeis internos, verificação de despesas e ajustes das carteiras dos cedentes. Elaboração de carta de anuência e cancelamento de protesto. Rotina geral de cobrança ativa e receptiva, cedente e sacado. Controle de contas especiais, tais como Escrow analisando e validando todos dos créditos a serem transferidos aos clientes.
Conciliação bancária.
Conhecimento no sistema ERP(Q’PROF).

Microsoft Excel
Microsoft Office
Microsoft Outlook
Microsoft PowerPoint
Microsoft Word
Trabalho em equipe


New England Institute of Applied Arts AND Sciences

President at Grondin Funeral Service, Inc.

Coaching
Customer Service
Event Management
Event Planning
Leadership
Marketing
Marketing Strategy
Microsoft Excel
New Business Development
Public Relations
Public Speaking
Small Business


I am a Zimbabwean musician, cultural strategist, and creative economy advocate passionate about building sustainable ecosystems for African creatives.My work sits at the intersection of music, culture, community development, entrepreneurship, and storytelling. Over the years, I have used music not only as an artistic expression, but also as a tool for cultural preservation, dialogue, empowerment, and social impact.Beyond performance, I am intentional about creating platforms and conversations that strengthen the African creative sector through mentorship, workshops, community initiatives, cultural exchange, and thought leadership.I am particularly passionate about:• African creative economies• Arts and tourism• Women in leadership• Cultural diplomacy• Artist development• Creative entrepreneurship• Community-centered storytellingThrough initiatives, collaborations, performances, and public conversations, I hope to contribute toward a future where African creatives are recognised not only as entertainers, but as economic drivers, thought leaders, and nation builders.Bookings: info@magitare.org

Human Resources Management/Personnel Administration, General

Institute of Personnel Management Zimbabwe

Cultural Strategist | Musician | Community Builder | Creative Economy Advocate

Christmas in Matobo is a celebration of joy, unity, and cultural richness, aimed at enhancing the festive spirit through the power of music. In partnership with, KuKhanya, Eagle Learning, Hamara, Ebenezer, and Bakers Inn, this collaborative project seeks to create a unique Christmas experience by bringing together local artists and schools. Following a successful inaugural event in 2023, the initiative has become an annual tradition. The primary objective is to foster community engagement and creativity by collaborating with talented artists who will compose original Christmas carols. Each artist will mentor students from local schools, facilitating rehearsals that culminate in a shared performance at the Christmas in Matobo concert, celebrating both the festive season and the vibrant local talent.

Christmas in Matobo

Magitare Live is a performance platform infusing the different performing art forms of comedy,
music, poetry, storytelling and dance. It is held once a month and is one of Harare’s premier events
celebrating artists of different disciplines. The event has facilitated the birth and growth of various
comedians, poets, musicians and designers in Zimbabwe.

Magitare Live Acoustic Nights Zimbabwe

MAGITARE TRUST

Magitare Trust is an organization dedicated to supporting Zimbabwean artists working in all creative disciplines. Magitare Trust provides artists the resources necessary to excel in their chosen field. The trust sources grants, facilitates trainings and creates platforms to enable artists to grow from their talent being just a passion to running it as a business.

Vision
MAGITARE Trust envisions a future where artists throughout Zimbabwe have access to the resources and opportunities they need to express their creative spirit and where artists are held in the highest respect.

Mission
Our sole mission is to support and encourage individual artists to work towards creating a business with their art by

	* Sourcing grants and funding for start ups
	* Creating performance platforms to enable access to markets
	* Career training and professional development
	* Providing information on funding, health care, opportunities, legal issues, housing, studio and rehearsal space.

Background

Magitare Trust was founded in 2013 when the need arose after the successful setup of the Acoustic Night which is a monthly performance platform for performing artists which included musicians, poets and comedians. The Acoustic night was started in 2010 under the influence of Tariro Chaniwa who rounded up a few artists to come together regularly and perform in different venues before finally settling for the Zimbabwe German Society, who not only provided a performance space but also assisted in various ways to ensure the growth of this initiative.
It was not enough to just provide the performance platform alone, but to also take care of the artist all round. There was an urgent need for a creative way to remedy the lack of support for individual artists hence the birth of Magitare Trust.

Magitare Trust

Triple V (My Vote, My Voice, My Victory)

This is a project that used music and social media for voter education in Zambia. It was facilitated by Young Women in Action (Zambia), whom I consulted for . It was supported by OSISA.  It consisted of a tour with artists B Flow and Kantu who were trained extensively in voting issues and managed to use their creativity to educate registered voters and encourage them to use their democratic right in the 2016 Zambian presidential elections.

Triple V -  Lusaka, Zambia

Introduction
The Creative Arts Hub is a space for young people to explore their creativity through exposure to different art forms. It infuses (though not limited to) visual arts, craft, music, theatre, comedy, poetry, design, dance and literary arts.This platform also provides a space to engage with the young people and help them articulate the issues they are going through, so as to provide the best form of intervention.
Vision
We envision creative thinking and practices being implemented in all spheres to improve communities.
Mission
Our sole mission is to nurture creativity and expression.
Objectives
 1. Create an active learning environment that extends the learning experience beyond the traditional school day.
2. Creatively embed technology, innovation and entrepreneurship into active learning projects.
3.  Prevent early school leaving and raise the educational aspirations of families, schools and the wider community
4. Provide support to children identified as most in need of additional social, cultural and educational resources through partnerships with other agencies and organisations.
5. Create an environment that promotes the positive development of physical and mental health among young people and the community.

Creative Arts Hub Zimbabwe

Mindful arts Zimbabwe is collaboration project between Dr. Melanie Abas and Tariro Chaniwa. The idea is to use the creative hub concept which involves different creative activities to engage young adolescents living with HIV with the aim of improving their engagement in health care.  The project is aimed at those recently diagnosed with HIV, aged 16 -25 years, who also have depression. Through creative activities (music, drama, art, poetry, dance), self-expression and sharing of experiences - with health education only as needed - we predict improved psychological well-being, increased self-efficacy, and greater motivation to engage with HIV care. Partnering with London BRIT school students, we will make a film about the project which we predict will improve awareness and empathy in HIV health workers and the community at large.

Mindful Arts Zimbabwe

Carpe Diem DJs and Decks

Events and Entertainment

Magitare Trust is an organisation that focuses on the development of communities through cultural initiatives. Our main focus area is social entrepreneurship, thus drawing upon business techniques to solve social problems. We believe that we can harness the influence of artists to create a better society. We aim to support the artist to get to the stage of operating like a business so as to have the capacity to run effective corporate social responsibility initiatives of their choice.

Magitare Africa Trust is the delivery partner for the implementation of British Council’s SoCreative eLearning programme in Zimbabwe. Through this partnership, we will support local growth, while making a significant global impact in the creative economy.

Delivery Partner for SoCreative programme (Zimbabwe)

Advertising
Artist Development
Attention to Detail
Branding & Identity
Business Development
Business Planning
Business Strategy
Communication
Community Outreach
Corporate Events
Creative Strategy
Creativity and Innovation
Digital Marketing
Entertainment
Entrepreneurship
Event Management
Event Planning
Event Production
Interpersonal Skills
Live Events
Market Research
Marketing
Marketing Communications
Marketing Management
Marketing Strategy
Music Education
Music Festivals
New Business Development
Personnel Management
Project Management
Public Relations
Social Media Marketing
Social Networking
Sponsorship
Stakeholder Management
Team Leadership

Young Leader